By Thomas Lämmer Gamb, ESCA, Germany, presented at the 16th TCI Global Conference, Kolding 2013.

1. Labelling cluster organisations – what is this
all about?
Thomas Lämmer-Gamp
Cluster Lab: Labelling cluster organisations
4 September 2013

2. Labelling cluster organisations –
what is this all about?
Thomas Lämmer-Gamp, Director
ESCA – European Secretariat for Cluster Analysis
TCI 2013 conference, August 4th, 2013, Kolding

4. Interested in improvement: Benchmarking
Demonstrating improvement: 2nd Benchmarking
Confirmation of excellence: Quality audit

6. Framework conditions
(e.g. infrastructure, regulation, work force, level of
education, image, macro economy)
Cluster participants
(business, research, public agencies)
Cluster management organization
Utilizing clusters as tool for economic or industrial development
means developing industrial networks and value chains by
means of cluster management!

7. Interested in improvement: Benchmarking

8. Analysed until today:
489 cluster organisations
from 34 countries
2-3h interview with cluster manager, 40 questions
on structure, staffing, services, strategy and results

9. Effects of the cluster
management organization
on the cluster: innovation
activities
Services of the
cluster management
organization
How services affect innovation activities – promote
collaboration within the cluster

10. Confirmation of excellence: Quality audit

13. The Process

14. Structure of the
cluster
Governance
Financing of the
cluster
management
organization
Strategy and
services
Achievements
and recognition
31 indicators
in five areas

17. Indicators of the ECEI Cluster Management Excellence Label Assessment Weighting Score
Structure of the Cluster
1.1.0 mininum requirement Committed Cluster Participation 1,5 1
1.1.1 mininum requirement Composition of the Cluster Participants 1,5 1
1.1.2 mininum requirement Number of Committed Cluster Participants in Total 0,5 1
1.2 Geographical Concentration of the Cluster Participants 0,5 1
Typology, Governance, Cooperation
2.1 mininum requirement Maturity of the Cluster Management 0,5 1
2.2.1 Human Resources Available for the Cluster Management 1 1
2.2.2 mininum requirement Qualification of the Cluster Management Team 1 1
2.2.3 Life Long Learning Aspects for the Cluster Management Team 0,5 1
2.2.4 Stability and Continuity of Human Resources of the Cluster Management Team 1 1
2.3 Stability of Cluster Participation 1 1
2.4 mininum requirement Clarity of Roles – Involvement of Stakeholders in the Decision Making Processes 1 1
2.5 mininum requirement Direct Personal Contacts Between the Cluster Management Team and the Cluster Participants 1 1
2.6 mininum requirement Degree of Cooperation within the Cluster 1,5 1
2.7 mininum requirement Integration of the Cluster Organisation in the Innovation System 0,5 1
Financing Cluster Management
3.1 Prospects of the Financial Resources of the Cluster Organisation 1,5 1
3.2 Share of Financial Resources from Private Sources 1 1
Strategy, Objectives, Services
4.1.1 mininum requirement Strategy Building Process 1,5 1
4.1.2 mininum requirement Documentation of the Cluster Strategy 1 1
4.1.3 mininum requirement Implementation Plan 1,5 1
4.1.4 mininum requirement Financial Controlling System 1 1
4.1.5 mininum requirement Review of the Cluster Strategy and Implementation Plan 0,5 1
4.1.6 mininum requirement Performance Monitoring of Cluster Management 1 1
4.2 Focus of the Cluster Strategy 1
4.3 mininum requirement Activities and Services of the Cluster Management 1,5 1
4.4 mininum requirement Performance of the Cluster Management 1,5 1
4.5 Working Groups 0,5 1
4.6.1 Communication of the Cluster Organisation 1 1
4.6.2 mininum requirement Cluster Organisation’s Web Presence 0,5 1
Achievements and Recognition
5.1 Recognition of the Cluster in Publications, Press, Media 0,5 1
5.2 Success Stories 0,5 1
5.3 Customer and Cluster Participants’ Satisfaction Assessment 1 1

19. What makes excellent
cluster organisations
excellent?

20. Strategy

21. Communication

22. Client

23. Experience of the team

24. Which are the exellent
cluster organisations?

25. Future Position X
Kunststoffinstitut Lüdenscheid
microTEC
Südwest
VDC Fellbach
Chemie Cluster Bayern
Photonics BW
Offshoreenergy.dk
Innovationnetwork Lifestyle
– Interior & Clothing
NODE - Norwegian Offshore &
Drilling Engineering
Minalogic
Systematic - Paris Region
Systems & ICT Cluster
Eco World Styria
Kunststoff Cluster
Silicon Saxony
FEMAC - Agricultural
Machinery Cluster
Software Cluster
Pôle de compétitivité SCS
Biopeople
Pôle de compétitivité Plasturgie
CEAGA
NCE Raufoss
NCE Subsea

26. If you want to learn
more…

28. VDI/VDE Innovation und Technik GmbH
Thomas Lämmer-Gamp
Director, European Secretariat for Cluster Analysis (ESCA)
Steinplatz 1
D-10623 Berlin
Tel.: +49 30 310078 414
Fax: +49 30 310078 222
E-mail: tlg@vdivde-it.de
www.cluster-analysis.org
www.vdivde-it.de