Innovation and technology are changing the globalization landscape very rapidly. How much do our expectations exceed what’s available today? Service providers are steadily evolving their offerings. But are there still major unmet customer needs? What will it take to close those gaps and how can we all help? This panel discusses the present state of the landscape and what’s needed to chart a course towards the future. The panelists are: Shaun Newcomer (R2 Games), Loïc Dufresne de Virel (Intel), Sergey Parievsky (VMware), Francis Tsang (LinkedIn) The goal of this session is to gather panelists’ ideas and stimulate audience thinking on market needs and future globalization technology directions.