2. History of Crusaders
• Crusaders was founded in 1930
• Formed to strengthen Christian work amongst school children
• Now reach over 130,000 school children, utilising over 950
volunteers per year
• Operate conference & recreation centres at Galston and Lake
Macquarie
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3. About Peter:
Previously a Senior Finance Executive who has held roles at
Apple, Roche and Pfizer and was responsible for 22 markets across
the Asia Pacific Region.
Main focus of role at Crusaders is to drive the strategic direction of
the organisation with a focus on change
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4. About System Partners:
System Partners, a Salesforce Platinum Partner, was formed in 2008
to assist organisations improve and transform business processes
using tools such as
• Business Process Management (BPM)
• salesforce.com
• Marketo
• Rackspace
• Amazon Web Services and
• Bespoke software solutions.
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5. What were the challenges facing Crusaders?
• Microsoft Shop
– multiple tools stitched together which worked but
weren’t scalable
• Old technology that wasn’t integrated
• Lots of processes and workarounds
• Multiple sources of truth
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6. When did your Transformation journey begin?
– January this year (after a long and involved evaluation process)
Where are you on the journey?
– Go Live is planned for 1 Sept this year
What does the solution cover?
– Finance, Camp & Events Management, Marketing, Operations,
CRM
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7. Why Salesforce and Cloud?
– Salesforce provides the platform that could be rapidly adapted
to our organisation and meet the needs of a diverse set of
requirements
– Not just for today but for the next 15+ years
– Provides one source of truth across the organisation
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8. Why System Partners?
– Confidence in understanding our organisation
– Delivery and being there with us guiding the way
What’s next:
– Develop a 5 year roadmap and continue to deliver positive
impact to the organisation year on year
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9. For more information visit the
System Partners booth in the expo
or contact
Peter Chalmers
Ph: 0414 512 929
peterjchalmers
www.systempartners.com
Editor's Notes
Question: - When did your transformation journey begin?-
