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Quality Management Courses
Symbiosis Management Training Centre offers a comprehensive range of Quality Management
courses designed to equip professionals with the skills and knowledge needed to excel in the field.
With a rich legacy in providing top-notch education, the center is renowned for its commitment to
excellence. The Quality Management courses cover various aspects of quality control, process
optimization, and compliance standards. Students receive expert guidance and practical insights to
become adept in quality management, making them highly sought-after professionals in a
competitive market.
ISO 9001:2015 Quality Management System course, approved by MQA and eligible for HRDC
refunds, spans 20 hours of comprehensive learning. The course is structured to cover in-depth
explanations of every clause within the ISO 9001:2015 Standard. It provides insights into effectively
addressing these clauses and guides participants on crafting their own Quality Manual. Moreover, it
delves into the practical aspects of Quality Management System implementation and the intricacies
of conducting internal audits. This course equips professionals with the knowledge and skills to excel
in quality management and compliance.
1. Quality Systems Auditing.
● Comprehensive overview of auditing within quality systems.
2. Human Aspects in Auditing.
● Exploring the desirable qualities of auditors.
● Strategies for dealing with difficult auditees.
3. Types of Audits.
● Differentiating various audit types.
4. Audit Planning.
● Structuring an effective audit plan.
● Formation of an audit schedule.
● Selection of auditors.
5. Audit Checklist Preparation.
● Crafting audit checklists for thorough assessments.
6. Conducting an Audit.
● Detailed guidance on each audit phase:
● Opening meeting.
● Effective questioning techniques.
● Reporting audit results.
7. Reporting Audit Findings.
● Preparation of comprehensive audit reports.
● Strategies for presenting findings effectively.
8. Practical Exercises and Group Work.
● Hands-on experience through practical exercises and collaborative group
activities.
This course equips participants with the knowledge and skills necessary for proficient quality
systems auditing, emphasizing human aspects and practical application.
Conclusion
Our center's name couldn't be more fitting. We highly cherish the connections we've formed,
enabling us to engage with a diverse range of individuals. Our students vary from those already
in the workforce to recent school graduates, spanning ages from 16 to nearly 60, encompassing
various cultural backgrounds rich with experiences to share. We provide knowledge and support
to help our students gain qualifications, opening doors to employment, career advancement,
higher education, and migration opportunities. The satisfaction and joy we derive from
witnessing their growth and progress are immeasurable.
Founded as a private limited company in January 2004, we are recognized and registered by
the Mauritius Qualifications Authority. Our status as an approved center is accredited by the
Association of Business Executives, UK, and the Learning Resource Network, UK. Since our
inception, we have offered professional award courses from various UK bodies, including the
London Chamber of Commerce & Industry (LCCI), the Institute of Commercial Management
(ICM), and currently, courses from the Association of Business Executives. Our primary focus
and specialization over the years have centered on the field of "Management" and related
subject areas. We have prepared students to earn diplomas and advanced diplomas, serving as
a stepping stone to pursue higher education and master's degrees.

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Quality Management Courses.docx

  • 1. Quality Management Courses Symbiosis Management Training Centre offers a comprehensive range of Quality Management courses designed to equip professionals with the skills and knowledge needed to excel in the field. With a rich legacy in providing top-notch education, the center is renowned for its commitment to excellence. The Quality Management courses cover various aspects of quality control, process optimization, and compliance standards. Students receive expert guidance and practical insights to become adept in quality management, making them highly sought-after professionals in a competitive market. ISO 9001:2015 Quality Management System course, approved by MQA and eligible for HRDC refunds, spans 20 hours of comprehensive learning. The course is structured to cover in-depth explanations of every clause within the ISO 9001:2015 Standard. It provides insights into effectively addressing these clauses and guides participants on crafting their own Quality Manual. Moreover, it delves into the practical aspects of Quality Management System implementation and the intricacies of conducting internal audits. This course equips professionals with the knowledge and skills to excel in quality management and compliance.
  • 2. 1. Quality Systems Auditing. ● Comprehensive overview of auditing within quality systems. 2. Human Aspects in Auditing. ● Exploring the desirable qualities of auditors. ● Strategies for dealing with difficult auditees. 3. Types of Audits. ● Differentiating various audit types. 4. Audit Planning. ● Structuring an effective audit plan. ● Formation of an audit schedule. ● Selection of auditors. 5. Audit Checklist Preparation. ● Crafting audit checklists for thorough assessments. 6. Conducting an Audit. ● Detailed guidance on each audit phase: ● Opening meeting. ● Effective questioning techniques. ● Reporting audit results. 7. Reporting Audit Findings. ● Preparation of comprehensive audit reports. ● Strategies for presenting findings effectively. 8. Practical Exercises and Group Work. ● Hands-on experience through practical exercises and collaborative group activities. This course equips participants with the knowledge and skills necessary for proficient quality systems auditing, emphasizing human aspects and practical application.
  • 3. Conclusion Our center's name couldn't be more fitting. We highly cherish the connections we've formed, enabling us to engage with a diverse range of individuals. Our students vary from those already in the workforce to recent school graduates, spanning ages from 16 to nearly 60, encompassing various cultural backgrounds rich with experiences to share. We provide knowledge and support to help our students gain qualifications, opening doors to employment, career advancement, higher education, and migration opportunities. The satisfaction and joy we derive from witnessing their growth and progress are immeasurable. Founded as a private limited company in January 2004, we are recognized and registered by the Mauritius Qualifications Authority. Our status as an approved center is accredited by the Association of Business Executives, UK, and the Learning Resource Network, UK. Since our inception, we have offered professional award courses from various UK bodies, including the London Chamber of Commerce & Industry (LCCI), the Institute of Commercial Management (ICM), and currently, courses from the Association of Business Executives. Our primary focus and specialization over the years have centered on the field of "Management" and related subject areas. We have prepared students to earn diplomas and advanced diplomas, serving as a stepping stone to pursue higher education and master's degrees.