Intelligent automation, or alternately intelligent process automation, is a software term that refers to a combination of artificial intelligence (AI) and robotic process automation (RPA).
Companies use intelligent automation to cut costs by using artificial-intelligence-powered robotic software to replace workers who handle repetitive tasks.
Intelligent automation applies the assembly line concept of breaking tasks into repetitive steps to digital business processes. Rather than having humans do each step, intelligent automation replaces each step with an intelligent software robot or bot, improving efficiency.
Interrelated technologies and capabilities
Robotic Process Automation
Machine Learning
Optical Character Recognition
Natural Language Generation
Cognitive Agent
Advantages of Intelligent Automation
Increase Process Efficiency
Improve Customer Experience
Optimize day to day Operations
Reduce Costs and Risks
Optimize Workforce Productivity
Product & Service Innovation
So let’s understand the basics of RPA:
-What is Robotic Process Automation (RPA)?
-What can RPA do for me?
-Why should I implement RPA?
-Top 5 Robotic Process Automation(RPA) Tools
-What is Robotic Process Automation (RPA)?
Robotic Process Automation is software technology that’s easy for anyone to use to automate digital tasks.
With RPA, software users create software robots, or “bots”, that can learn, mimic, and then execute rules-based business processes. RPA automation enables users to create bots by observing human actions. Show your bots what to do, then let them do the work. Robotic Process Automation software bots can interact with any application or system the same way people do—except that RPA bots can operate around the clock, nonstop, much faster, and with 100% reliability and precision.
What can RPA do for me?
Robotic Process Automation bots have the same digital skillset as people—and then some. Think of RPA bots as a Digital Workforce that can interact with any system or application. For example, bots are able to copy-paste, scrape web data, make calculations, open and move files, parse emails, log into programs, connect to APIs, and extract unstructured data. And because bots can adapt to any interface or workflow, there’s no need to change business systems, applications, or existing processes in order to automate.
RPA bots are easy to set up, use, and share. If you know how to record video on your phone, you’ll be able to configure bots. It’s as intuitive as hitting the record, play, and stop buttons and using drag-and-drop to move files around at work. RPA bots can be scheduled, cloned, customized, and shared to execute business processes throughout the organization.
Why should I implement RPA?
1. Benefits of Robotic Process Automation
2. Greater Productivity
3. Greater Accuracy
4. Cost Savings & Fast ROI
5. Scalability
Top 5 Robotic Process Automation(RPA) Tools:
1. Workfusion
2. Blue Prism
3. UiPath
4. Automation Anywhere
5. Pega
Thanks you
2. Intelligent Automation
Workfusion for Intelligent Automation
Sample Use Case - Opportunity
High Level Implementation Stages & Timelines
Benefits
Thanks
AGENDA
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3. INTELLIGENT AUTOMATION
Intelligent automation, or alternately intelligent process
automation, is a software term that refers to a combination
of artificial intelligence (AI) and robotic process automation (RPA).
Companies use intelligent automation to cut costs by using
artificial-intelligence-powered robotic software to replace workers
who handle repetitive tasks.
Intelligent automation applies the assembly line concept of
breaking tasks into repetitive steps to digital business processes.
Rather than having humans do each step, intelligent automation
replaces each step with an intelligent software robot or bot,
improving efficiency.
Interrelated technologies and capabilities
Robotic Process Automation Machine Learning Optical Character Recognition Natural Language Generation Cognitive Agent
Advantages of Intelligent
Automation
Optimize day to day
Operations
Reduce Costs and Risks
Optimize Workforce
Productivity
Increase Process
Efficiency
Improve Customer
Experience
Product & Service
Innovation
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4. RPA WORKFUSION FOR INTELLIGENT AUTOMATION
RPA
Front-End (App Layer)
Data Scrapping, Data Entry
Data Validation, Back End (APIs)
Artificial Intelligence
Information Extraction
Classification
Reference Data
OCR
Convert Images to Text
(e.g.PDF -> XML, HTML)
Workflow
Training Data, Exception Handling,
QC, Work Orchestration
Analytics
Operational Analytics
Diagnostic, Predictive
Prescriptive
Data Types
Structured Data
Desktop/Web Apps
Citrix Environments
Images
(PDF, TIFF, JPEG)
Unstructured Data
Structured Data
Bots-to-People
People-to-Bots
Bot Data
Manual Data
Process Data
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5. Key Asks
License Key
Workfusion Enterprise edition
License Key
01 Server
Windows and Linux Server
For Dev, Stage & Prod (Separate)
02 RPA Mailbox
Mail box for Dev, Stage & PROD
03
Infra Setup
Configuration of Servers
04 DB Account
Workfusion account for DB Access
for Dev, Stage, Prod
05 Network Team Support
Whitelisting the applications on
server and install the updated
drivers
06
What really transformed me was the ability to understand how everything works without any prior knowledge.
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6. Use Case:
Problem Statement
Incident Request data are received in mail on daily basis and based on the
request type multiple tables in the DB needs to be updated with
necessary information and send confirmation email.
Volumes per day
On an average 150-200 request comes every day which requires agent to
process them manually
Time Spent by Agent
Daily Time Spent ~ 8 hour
.
Risks & Assumptions
Manual process is executed on production increasing risk of human errors.
Any missed checks may lead to concern raised by country for delayed
notification
OPPORTUNITY
Mitigation Plan
BOT will remove manual intervention and
completely automate the daily checks
Email Alert
Log Server
Connect DB & Login
Check Status
Send Email
Status =
Processes ?
Do some more steps
Stop
Yes
No
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7. Assessment
Connectivity Analysis
Discover
Advisory
Process mapping
Define
Platform &
Bot Deployment
Deploy
Control Bots
BAU Operations
Manage
Process
Improvements
Innovation
• Identify pilot
candidates
• Process walk-through
• Capture process
details – SIPOC
• RA feasibility test
• FMEA analysis of the
process
• Create BPMN process
diagrams
• Business blueprint sign-off
• POC implementation
schedule & timeline
• Prepare & present Biz
case
• Technical design
document sign-off
• POC Development
• IT security &
compliance
• Integration & testing
• Acceptance,
installation &
deployment
Generic Timelines
HIGH LEVEL IMPLEMENTATION STAGES &TIMELINES
Complexity Process Mapping
& Feasibility
Analysis
POC Development &
Testing
Simple 1 weeks 4 Weeks+
Medium 2 Weeks 6 Weeks+
Complex 3 Weeks 10 weeks+
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