This is a project for u

1. Information Technology Careers
Presented by
Doug Boyer and Bruce Carrell

2. Data Processing 101

3. Early Information Technology
Occupations
 Card Editor
 Key Punch Operator
 Tab Machine Operator
 Computer Operator
 Computer Programmer
 Systems Analyst
 Data Processing Manager
 Tape Librarian
BECarrell, Senior Programmer Analyst of LMI Aerospace, interviewed in person by DBoyer,
11/1/2004

4. The First Electronic Digital Computer
 ENIAC – Electrical
Numerical Integrator
and Calculator
 Contained 18,000
vacuum tubes
 Occupied 1,800 square
feet of floor space
 Used 180,000 watts of
electrical power
Meyers, Jeremy, “A Short History of the Computer” http://www.softlord.com/comp
10/28/2004

5. So That’s A Punched Card!
http://www.columbia.edu/acis/history/cards.html, viewed 11/01/2004

6. IBM Tab Machines
http://www-1.ibm.com/history/exhibits/vintage/vintage_4506W2185.html, viewed
11/01/2004

7. IBM’s Early Systems - 1401
www.columbia.edu/acis/history/1401.html, viewed 10/29/2004

8. IBM’s Early Systems - 360
www.cs.newcastle.ac.uk/events/anniversaries/40th/images/ibm360_672/slide07.html,
viewed 10/29/2004

9. Education and Training

10. Universities & Institutions
Top undergraduate computer engineering
programs:
 Rose-Hultman Institute of Technology (Indiana)
 Cal-Poly (San Louis Obispo, California)
 The Cooper Union (New York)
http://www.usnews.com/usnews/edu/college/rankings/brief/engineering/nophd/enns05_
brief.php, viewed 11/1/2004

11. Skills that Need to be Included in
Curriculum
 Communication/people skills
 Business skills
 Real-world/hands-on experience
 Troubleshooting
 Project management
 Analytical skills
 Integration
Thomas Hoffman. ”Preparing Generation Z” Computerworld. Framingham: Aug 25,
2003.Vol.37, Iss. 34; pg. 41

12. Certifications
Hot areas of certification:
 Project Management Professional certification from Project
Management Institute
 Citrix Certified Enterprise Administrator, for managing
Citrix Servers
 Linux Professional Institute’s certifications
 Certified Information Security Manager, from ISACA
 Microsoft Certified Trainer
 Microsoft Certified Solution Developer
Ellen Messmer. ”Some certifications are hot, some not” Network World. Framingham:
Feb 2, 2004.Vol.21, Iss. 5; pg. 23, 2 pgs

13. 0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
W
indow
s
Adm
in
Visual Basic
dev
Security
Netw
ork
Adm
in
Server m
ngm
nt
Canada
United States
IT’s Hottest Skills
Robert Half Technology 2005 Salary Guide, survey of 1,650 CIO’s with more than 100
employees

14. What’s Hot and What’s Not
Jennifer Mears. ”What’s in a name?” Network World. Framingham: Jun 16,
2003.Vol.20, Iss. 24; pg. 44

15. IT Jobs in Jeopardy

16. IT Jobs in Jeopardy
 Legacy / custom application development
 Legacy application maintenance
 Web application development
 Customer care, services / call center
 Management of IT infrastructure / IT
outsourcing
 Packaged application implementation
Jennifer Mears. ”Jobs at risk” Network World. Framingham: Jul 5,
2004.Vol.21, Iss. 27; pg. 31

17. Current IT Status

18. Number of IT Jobs
(in millions)
9.6
9.7
9.8
9.9
10
10.1
10.2
10.3
10.4
10.5
10.6
2000 2001 2002 2003 2004
Drop off in
dot.com,
telecom
companies, and
2001 recession
Information Technology Association of America, “Adding Value…Growing Careers”,
09/2004

19. Jobs by Region
29%
28%
23%
20%
South
West
Northeast
Midwest
Information Technology Association of America, “Adding Value…Growing Careers”,
09/2004

20. Job Categories as a % of Total IT
Workforce
20%
19%
12%
11%
10%
9%
7%
7% 5%
Programming
Technical Support
Other
Enterprise Systems
Database
Web Development
Network Systems
Digital Media
Tech Writing
Information Technology Association of America, “Adding Value…Growing Careers”,
09/2004

21. Other Bits of Information
 Non-IT companies represent 79% of all IT
employment. (banking, finance,
manufacturing, food service, transportation)
 Programmers represent the largest single group
of IT workers although programmer head
count actually dropped slightly in the past
year, down almost 30,000 jobs.
Information Technology Association of America, “Adding Value…Growing Careers”,
09/2004

22. Marketing Trends

23. Marketing Trends
Consulting Services
 Different Skill Sets
 Fewer Mainframe and Mid-Range Positions
 More requirements for project managers, business analysts,
and help desks
 Java has a high demand as a technical skill
 Technical skills are treated as commodities
 Placement is handled through the procurement departments
instead of IT department
 On-line auctions are frequently used to place programmers
Kenneth Koboldt, Marketing Manager for Analysts International, interviewed by
phone by BECarrell, 10/27/2004

24. Marketing Trends
Consulting Services
 Large firms are offshoring many technical
skills
 Marketing more to larger firms than small and
mid-size firms
 Marketing has become more difficult
 Placement process
 Change in demand for skill sets
 50% of staff are business analysts
Kenneth Koboldt, Marketing Manager for Analysts International,
interviewed by phone by BECarrell, 10/27/2004

25. Marketing Trends
Management Services
 Staff augmentation is a commodity
 Developers are being chosen on a cost basis
instead of skill set
 Business niche is to partner with clients to
provide business solutions
 Applications are becoming broader instead of
silo –based
Mitchell Loader, Senior Account Manager for Daugherty Business Solutions,
interviewed by phone by BECarrell, 11/04/2004

26. Careers of the Future
What to look forward to

27. How Do IT Leaders See the Future?
 “Coding will largely go away…with the
growth in the outsourcing of routine tasks.”
Dick Navarro, Director of Information Technology, Boeing Inc, interviewed by
phone by DBoyer, 11/02/2004
 “Opportunities will continue to exist in both
the management and technical areas of the
industry. Purely technical skills are going to be
more prone to outsourcing.”
Mike Biffignani, CIO, LMI Aerospace, interviewed in person by BECarrell,
10/29/2004

28. How Do IT Leaders See the Future
 A computer science degree does not necessarily
prepare graduates for the IT job market.
 The increased pace of business, industry
consolidation, and globalization mean that many IT
professionals will work for many companies during
their careers.
 “Future IT job seekers will need to do more than
study computer science at a reputable school to
succeed.”
Barbara Gomolski, “What to Tell the Kids”, Computerworld, 10/18/2004

29. Management vs. Technical
 “The issue here is entry level position… most
project managers, subject matter experts, and
governance people get trained via the
programming ranks. In the future, maybe this
expertise will be groomed in the subject areas
that embed the IT bit within the curriculum,
like a major in supply chain may also be an
expert in B2B.”
Dr. Mary C. Lacity, Professor Information Systems, UMSL, interviewed by e-mail
by BECarrell, 10/2004

30. Student’s say…
 “I would like to do both. Hoping to be able to
become middle management to do both managerial
and hand on in 5 years and be a full time manager in
10 years.”
 “I have already been moved from technical to
managerial. Not sure it’s a great move yet, but that’s
where I currently am. I have been out of college
since 1996, so I have a bit of experience that forced
me up … I am a development group leader in a
telecommunications software provider.”
Management vs. Technical
Anonymous interviews submitted via UMSL student MIS Listserv

31. Job Growth Projections

32. Fastest Growing Industries
0
200
400
600
800
1000
1200
1400
1600
1800
2000
Software
Publishers
Management Computer
systems
design
Internet
services
in
thousands
2002
2012
www.departmentoflabor.org viewed 10/25/2004

33. Salaries in IT

34.  The following salary information is based on
national averages…
2005 Salary Guide, Robert Half Technology

35. Administration
Title 2004 2005
(projected)
Change
CIO $115,500-
$195,250
$114,000-
$191,250
-1.8%
VP Info Sys $108,000-
$155,500
$104,250-
$154,000
-2.0%
IS Manager $81,500-
$113,750
$80,250-
$112,250
-1.4%

36. Applications Development
Title 2004 2005
(projected)
Change
Systems
Analyst
$61,000-
$84,750
$61,500-
$81,500
-1.2%
Programmer
Analyst
$50,750-
$80,250
$52,500-
$83,250
3.6%
Business Sys
Analyst
$54,750-
$79,250
$56,000-
$80,500
1.9%

37. Quality Assurance & Testing
Title 2004 2005
(projected)
Change
QA Testing
Manager
$63,250-
$85,000
$64,750-
$86,750
2.2%
Systems
Auditor
$60,750-
$77,250
$63,250-
$81,750
5.1%

38. Internet & E-Commerce
Title 2004 2005
(projected)
Change
Internet/Intranet
Developer
$51,000-
$72,500
$51,750-
$74,250
2.0%

39. Security
Title 2004 2005
(projected)
Change
Data
Security
Analyst
$67,000-
$90,750
$68,250-
$93,000
2.2%
Sys Security
Admin
$66,000-
$91,500
$67,500-
$92,750
1.7%
Network
Security
Admin
$62,750-
$88,000
$63,750-
$90,500
2.3%

40. Software Development
Title 2004 2005
(projected)
Change
Product
Manager
$76,500-
$102,750
$77,000-
$104,250
1.1%
Pre/Post
Sales
Consultant
$51,750-
$75,000
$53,500-
$78,250
3.9%
Software
Engineer
$62,500-
$94,750
$63,250-
$92,750
-0.8%

41. Technical Services, Help Desk, Technical Support
Title 2004 2005
(projected)
Change
Desktop
Support
Analyst
$47,000-
$65,000
$44,500-
$63,250
-3.8%
Instructor
Trainer
$43,750-
$62,250
$43,250-
$65,500
2.6%
Disaster
Recover
Specialist
$59,000-
$89,000
$60,500-
$90,750
2.2%

42.  Small incremental changes in:
 Consulting & Systems Integration
 Data/Database Administration
 Networking/Telecommunications
 Operations

43. Professional Prognostications

44. What Will IT Look Like?
 According to Dr. Jerry Siegel, “IT professionals in the
future will be more grounded in engineering skills.
Software engineers and architecture developers will
need a deeper understanding of math modeling
languages, and data access languages. IT developers
will require expertise in the legalities of the business
environment. Curriculum will need to include
instruction in HIPA, OSHA, and Sarbanes-Oxley.”
Dr. Jerry Siegel, Professor Emeritus University of Missouri – St. Louis,
interviewed in person by BECarrell and DBoyer, 09/2004

45. What Will IT Look Like?
 Traditional IT jobs are not going away but there may
be fewer of them.
 New IT opportunities:
 Business process design and management
 New competency rising from the opportunity to see entire business
process while designing IT systems
 Information management
 Customer Relations Management, Business Intelligence, and
Search Technologies
 Relationship and vendor management
 Negotiate and manage contracts
 Select and manage IT service provider partners
Barbara Gomolski, “What to Tell the Kids”, Computerworld, 10/18/2004

46. What Will IT Look Like?
 Global IT operations will offer more opportunities
 Broader set of responsibilities when working for American
companies outside the United States
 Cultural and legal differences provide a learning experience
that is not available in an IT environment that operates only
in the U.S.
 Expanding Operations in foreign countries creates job
opportunities
 Builds new career paths
 Improves IT morale
Steve Alexander, “International IT: Gaining a World View”, Computerworld, 06/14/2004

47. What Are the New Skills?
 IT professionals must possess a variety of skills
 Technical
 Business
 Managerial
 The global business environment requires oral and
written communication skills
 IT professionals must comprehend the interlacing
roles of IT within a business organization
B Dawn Medlin International Journal of Human Resources Development and
Management Geneva, 2004

48. What are the New Skills?
 “A good career path in the future lies in being both
business and technical. It’s about providing value to
the business”
 “Content knowledge, technical skills, and business
acumen provide an individual with an edge.”
 “The math and communication skills are essential for
success. These are what a college degree provide.”
Mike Biffignani, CIO, LMI Aerospace, interviewed in person by BECarrell, 10/29/2004

49. What Are the New Skills?
 Interpersonal and communication skills
 Ability to work with teams
 Leadership abilities
 Organizational skills
 Analysis and more Analysis
 Desire to undertake new assignments even in
the face of risk and uncertainty
Dick Navarro, Director of Information Technology, Boeing Inc., interviewed by phone by
DBoyer, 11/02/2004

50. Our Conclusions

51.  We realize IT has changed and will change for the
better in the future.
 In our research and interviews, we’ve found that just
technical skills aren’t enough.
 Presentation skills
 Written communication (Managerial Communications
BA5100)
 Business/Analytical skills
 Leadership capabilities
 Security is becoming a bigger issue
 Sarbanes-Oxley
 Post 9/11

52. Questions?