2. Highlights
1. Successfully achieved the forecasted $$$$ Value for the month.
2. No Process/Processing related issues faced.
3. New Joinees learnt the product well and made Great sales.
4. Majority of Sales came from Outbound (calling existing Customers).
5. Dialer related issues solved.
6. Optimum utilization of Leads (Valid Numbers).
7. Better forecasting abilities accomplished.
3. Lowlights
1. Not successful in converting all the prospects into buying Premium
hosting accounts.
2. Invalid numbers in our own database.
3. Lack of Payment Modes for India.
4. Dialer problems.
5. Majority of right party contacts were Students. (Free Limewebs User
Database).
6. Manual Dialing.
7. Indian Number flashing.
4. Work log Snapshot
4257
3.4
226
10.15
550
9.47
1
10
100
1000
10000
Total Calls
Made
Average Talk
Time
Total Chats
Taken
AHT Chat Total Emails
Sent
AHT Emails
Row Labels Count
Total Calls Made 4257
Average Talk Time 3.4
Total Chats Taken 226
AHT Chat 10.15
Total Emails Sent 550
AHT Emails 9.47
5. Sales By Product
$365.30, 27%
$19.96, 1%
$38.17, 3%
$920.59, 67%
$22.49, 2%
Domains
Pvt Regis
Standard Hosting
Premium Hosting
SSL
Domains Pvt Regis Standard Hosting Premium Hosting SSL
Gurpreet Singh 47 0 0 7 0
Himanshu Kapoor 1 2 0 7 0
Nisha Sharma 2 2 1 5 1
Total Item Sold (Count) 50 4 1 19 1
Grand Total $365.30 $19.96 $38.17 $920.59 $22.49
6. Revenue by Sales Representative
$627.17
$345.02
$394.32
0
100
200
300
400
500
600
700
Gurpreet
Singh
Himanshu
Kapoor
Nisha
Sharma
$ Value Generated Per Executive
Sum of $ Value
Poly. (Sum of $
Value)
54
10 11
0
10
20
30
40
50
60
1 2 3
Unique Items Sold
Unique Items Sold
Row Labels Sum of $ Value Unique Items Sold
Gurpreet Singh $627.17 54
Himanshu Kapoor $345.02 10
Nisha Sharma $394.32 11
Grand Total $1,366.51 75
7. # Of Unique Cx’s Acquired
237
8
Gurpreet Singh
Himanshu Kapoor
Nisha Sharma
Row Labels Count of Cx's
Gurpreet Singh 23
Himanshu Kapoor 7
Nisha Sharma 8
Grand Total 38
This includes Limewebs users and
existing Cx’s(Transaction Failed
Auto Renewal Cx’s etc.)
8. Action Plan/Objectives (October)
Separate time mgmt. reports for Execs for better assessment.
Making Sure All targets are met (Calls, $$$ Value etc..) for better
scalability.
Target Set to $2640 For October.
Making Sure More & More Hosting plans are sold Vs Domains.
Evaluation - if the data procured from outside is good to go on.
Introduction of Monthly Commission Plan and Quarterly Variable Plan.
Action Plan For Team
Gurpreet Singh – Will help him focus more on Hosting sales than domains.
Nisha Sharma – Will get her trained more on technical aspects related to
sales.
Himanshu Kapoor – Will help him with more sales ideas and improve his
approach towards customers.
9. Few Proposals
Removal of MBO framework completely (Had discussion on the same
with John), instead targets being assigned to sales team.
Better CCS, Payment Modes for India.
Commission paid on items sold (Monthly) :-
• Note:- Special bonus would be paid to those who does not fall in the above category, however
generating profits.
Product Commission Min Selling Price Min Order Count
Standard Hosting 250 INR $38.17
<=10 / $510 - NO Incentives
>10 / $510 - Incentives for all sales
Premium Hosting 500 INR $50.95
Pvt Registration 50 INR / 100 INR $2.5 / $4.99
<=10 - NO Incentives
>10 - Incentives for all sales
*Min Selling Price for Domain $7.99
Domain NA NA
10. Quarterly Variable income Structure:-
Targets To Earn V.I %age Wise Division
90 + hosting Plans / $4585 + (Quarterly) 200% of Variable income
78-90 Hosting Plans / $3974 - $4585 (Quarterly) 150% of Variable income
63-75 Hosting Plans / $3209 - $3821 (Quarterly) 125% of Variable income
60 Hosting plans / $3057 (Quarterly) 100% of Variable income
45-57 Hosting plans / $2292 - $2904 (Quarterly) 80% of Variable income
30-42 Hosting plans / $1528 - $2139 (Quarterly) 60% of Variable income
Less than 30 Hosting plans / $1528 Nil
Contd….