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MARKETING OF OTC
Topical Analgesic
MARKET
SCENARIO
GLOBAL MARKET SCENARIO
Million in 2021
$26,298.79
$33,640.61
Million in 2027
CAGR:4.5%
From 2022 to 2027
Increasing demand of OTC
analgesics and Cost
efficiency of OTC drugs
Growing geriatric
population
Increasing sports related
injuries
Covid-19 pandemic
GROWTH DRIVERS FOR INDUSTRY
MARKET SEGMENTATION
Drug Type
Non-opioids, Opioids
Formulation
Cream
Patch
Spray
Gel
Type
OTC and Prescription
Analgesics
FASTEST GROWING SEGMENT
ASIA
PACIFIC
TOPICAL ANALGESIC MARKET-GROWTH
RATE BY REGION
INDIAN MARKET SCENARIO
in 2019
Rs.4,200 Cr
CAGR:10.3%
Rs.5,000 Cr
in 2023
NOVARTIS
KEY PLAYERS
JOHNSON &
JOHNSON
GLAXOSMITHKLINE
RECKITT BENCKISER
GRP
KEY BRANDS IN THE MARKET
12-13% MARKET
SHARE
Market leader in
cream section
55% MARKET
SHARE
Market leader in
spray section
40% MARKET
SHARE
In spray section
KEY BRANDS IN THE MARKET
WORLD’S NO.1 OTC
TOPICAL ANALGESIC
BRAND
Market leader in
patch section
VOLINI- History
2014
Sun Pharma Acquired
100%
All-stock deal
Present
1961 2008
34 % from
Ranbaxy
products
MILESTONES
2014- BRAND
AMBASSADORS
2010-CROSSED 100 Cr.
2011- No.1 in
CHEMIST CHANNEL
1994- LAUNCH-
SPRAY- More effective
from every angle
2007- SWITCH TO
OTC
2015- MORE EFFECTIVE-
spray launch
01
02
03
04
05
06
1. No.1- Doctor recommended brand
2. Scientifically formulated
3. 90 percent- found VOLINI better
4. QUICKER, BETTER, LONG-LASTING
BRAND
MESSAGE
Age 10+
Male and Female
Tier 2 cities and above
Middle and above
4 types of segments- 4 products
Common- Go-getter attitude
TARGET
SEGMENTATION
Psychographic- people who want
instant relief
Doctor’s no.1
#1 Pain Relief spray
POSITIONING
S T P
Volini- Which colour ?
Volini- Which colour ?
All of the above
VOLINI
❖ Diclofenac anti-inflammatory
❖ Methyl Salicylate provide relief,
reduce redness
❖ Quick nano-absorb formula
❖ VOLINI GEL VOLINI SPRAY
❖ Rs. 10 (4g) Rs. 61 (15g)
❖ Rs. 200 (75gm) Rs. 123 (40g)
Rs.165 (55gm)
Athletes
Sports-person
GENDER
Men
AGE
15-35
PROFESSION
VOLINI
MAXX
Rs.89 (20g)
AGE
55+
BENZYL
ALCOHOL
METHANOL
12+ hours
VOLINI JOINT
XPERT
#NoTimeForPain
294 posts and 6,054 followers
Average 1 or 2 posts per day
Heavier promotion on Facebook
for Volini Joint Xpert
Factory to depots (every state) to
wholesalers /stockists to retailers
Emphasis on chemists
Overseas distribution- NRI market
Online distribution
PLACE
KEY LEARNINGS
JOINT
XPERT
● Geriatric
Target
Wider net
PRO PREMIUM
● Doctor’s
trust
● Go-
getters
● Scientific
● Perception
● Popular
Ambassador
CORE MAXX
Origin - Paras Pharmaceuticals
Ltd
● Founded in the early 1980s by three
brothers – Girsh, Devendra and
Darshan Patel
● Consciously stayed away from pharma
segment, OTC focus
● Brands were created based on distinct
consumer insights and out-of-the-box
thinking
● Paras Pharmaceuticals was sold to the
UK-headquartered Reckitt Benckiser
plc in 2010
History
● Moov was Paras most successful brand.
● Launched in 1986 as a pain relief ointment.
● ‘Without the problem of stain’ associated with the
market leader – Iodex (from Glaxo SmithKline).
● While Iodex was black in colour and was sold in a
bottle.
● Moov was white-coloured (symbolized purity) and was
available in a tube, thus making it more convenient to
use, less sticky , and had a cooling sensation
History
Moov was initially launched as an ointment for knee joint pain and it did not do as well as expected.
Positioning of top brands-
Multipurpose Focus
Gap Analysis- Balm Market
History
Chairman Girish Patel’s favourite spare time
activity- Dispense medicines from chemist
counters,
get hands-on feedback from consumers.
Research findings-
• 13% Indian homes use 'Rubs' or 'Balms'
• Majority body aches- back related
• Women more prone to backache
• Lower backache suffering- perpetual
• Backaches ignored, aggravated
History
● It was re-launched as a specialist for back pains, while Iodex and Zandu were offered as general
pain relief balms.
● This changed its course and made Moov Paras Pharma most successful and flagship brand.
STP
● Pain ● Segment- Back
Pain
● Audience-
physically active
adult, but retain
the housewife as
core
● 'The Backache
Specialist‘
● Lamitube, Stain
free,
Counterirritant,
(soothing warmth)
● Gives voice to
women
Segmentatio
n
PRO PREMIUM
Targeting Positioning
Product
● Contemporary, international pack
● Lami-tube with a carton
● Feminine colour to appeal to Indian
women
● Range- 25gm regular pack,15gm up-
graders pack, 50gm family pack for joint
families, 5gm economy
pack, Moov spray
Product
It was later launched in a spray variant,
i.e., Moov Spray.
A Moov STRONG with Diclofenac for all
types of acute pain while the original
Moov was essentially for back pains.
Product Extension
Price
Place
● Factory to depots (every state) to wholesalers
/stockists to retailers, primarily chemists
● "Expanding coverage to grocery outlets / malls is
crucial, otherwise there will be considerable wastage in
advertising“ Darshan Patel
● 1,200 additional stockists to broaden distribution
coverage in interior markets
● Salesmen recruited to directly book orders from
grocery shops to expand channel coverage
Promotion
● Invest in creating awareness about seriousness
of backaches. Focus on the 'backache specialist‘.
● Positioning- 'Chain ki garmahat' (soothing warmth)
● “1- Minute, Moov ki Maalish
● 'Aah se aha tak' (from pain to relief)
● Consumer research into aches, pains & the
emotional trauma helped redefine & reposition in
sync with the changing times
● Aggressive TV advertising, based on market research, & a
deep understanding of consumer behaviour
Advertisement- Rama ki
Aah
Advertisement- Aap ke Ghar Me
Kaun Rehta Hai…
Advertisement- Aap ke Ghar Me
Kaun Rehta Hai…
Advertisement- Moov
Spray- Line extension
● 2002- Moov spray (aerosol) launched
● Communication target- Male
● Exploited the occasion-based usage
positioning- 'Jab koi na ho saath' (When
you are alone and unattended, self
application of an ointment is
inconvenient'),
● Help overcome sense of helplessness,
enhance brand image
● Perceived as instant relief 1 million cans
in 2 years
MOOV Expands its Messaging
Beyond the ‘Overworked Housewife’
MOOV Expands its Messaging
Beyond the ‘Overworked Housewife’
Social Media Marketing
● Traditionally, Moov has relied heavily on television
for the Moov advertising journey followed by print
and outdoor. The homegrown brand has not
aggressively explored the digital marketing avenues
with little presence on social media platforms like
Instagram and Twitter.
● Apart from amplifying the user-generated content,
the brand also adopted influencer marketing roping
in stars like Arjun Rampal, Gautam Gambhir, and
Reshmi Rai. The TikTok campaign preceded the
launch of Moov Advanced Gel with Diclofenac.
Brand Ladder
Consumer has strong loyalty & attachment, also creating active
engagement via www.moovneckandshoulder.com
Independent, caring, warmth, security
Female, reliable,
middle class, smart
High awareness:
Backache, neck and
shoulder specialist
High performance product
giving desired result
Product expert in its category
and trustworthy
CBEE Pyramid of MOOV
Paras has created innovative category according to perceived needs of common
men and women, and has successfully built a Brand MOOV with a strong brand
equity.
Voltaren
The Joy of Movement
Voltaren
● Current parent company - GSK
● Launched by Novartis in India in 2014
A unique Emulgel formulation :
➔ instant relief from body pain
➔ speeding up recovery
➔ helping consumers get back to their daily routine.
Voltaren Emulgel, available in more than 130 countries.
Voltaren
★ Active ingredient is diclofenac, a powerful nonsteroidal anti-
inflammatory (NSAID) inhibiting pain-signaling chemicals.
★ The Voltaren range includes oral (tablet and liquid capsules) and
topical (applied to the skin) treatments.
★ The diclofenac in topical as gels or medicated patches, works by
penetrating deep through the skin, relieving pain and reducing
inflammation directly at the source.
Voltaren-Rx to OTC switch
● Approved by the FDA after data proved that the product was
safe and effective for self medication as directed in the proposed
labelling.
● Voltaren- Diclofenac sodium, effective to treat arthritis pain.
Thus, as voltaren was safe it could be used as an alternative to for
people suffering from OA.
Better alternative to oral medication for OA
However, Voltaren may take upto 7 days to work.
Voltaren
● Joint pain specialist
● Unique formula of
cream+gel
● Male and female
● Middle Aged to
older patients-
Mainly people with
joint pain/physical
activity
● #1 Painkiller
worldwide
● Scientifically
backed product-
Doctors
recommended
Segmentatio
n
PRO PREMIUM
Targeting Positioning
Product
API- Diclofenac.
Diclofenac -relieve pain and reduce inflammation (swelling).
Unique technology-The Emulgel technology
● Cream+gel
Gel penetrates deeply into the skin enhancing delivery of diclofenac to the site of
pain
Voltaren EmulGel- 1%
Voltaren Arthritis Pain
Voltaren Extra Strength
Place
Available in 130+ countries globally
Widely available in pharmacies
Online Pharmacies
Also available on online stores like Amazon
Price
Rs. 88 for 30mg tube
Rs 47 for 15mg tube
Promotion
Voltaren Emulgel
★ Cooling
★ moisturising effect
★ no strong odours.
Promoted as an alternative to pills for OA.
#1 Brand pain relief recommended by doctors for OA.
Brand Ambassador- Farhan Akhtar
Advertisements
Advertisement
Voltaren Success Story
Voltaren launched an innovative arthritis-friendly, mobile-first website
experience, which was tested and validated by feedback from real arthritis
patients.
Built with unique arthritis-friendly features and offered holistic support.
Accessibility features such as voice search, voice-enabled chatbots, large tap
targets, scalable font sizes, and the ability to view hands-free content via videos
and head gesture scroll.
Brand to become No. 1 in the external analgesics category within three weeks of
launch.
Thank You

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Topical Analgesics- Marketing of OTC

  • 3. GLOBAL MARKET SCENARIO Million in 2021 $26,298.79 $33,640.61 Million in 2027 CAGR:4.5% From 2022 to 2027
  • 4. Increasing demand of OTC analgesics and Cost efficiency of OTC drugs Growing geriatric population Increasing sports related injuries Covid-19 pandemic GROWTH DRIVERS FOR INDUSTRY
  • 5. MARKET SEGMENTATION Drug Type Non-opioids, Opioids Formulation Cream Patch Spray Gel Type OTC and Prescription Analgesics
  • 6. FASTEST GROWING SEGMENT ASIA PACIFIC TOPICAL ANALGESIC MARKET-GROWTH RATE BY REGION
  • 7. INDIAN MARKET SCENARIO in 2019 Rs.4,200 Cr CAGR:10.3% Rs.5,000 Cr in 2023
  • 9. KEY BRANDS IN THE MARKET 12-13% MARKET SHARE Market leader in cream section 55% MARKET SHARE Market leader in spray section 40% MARKET SHARE In spray section
  • 10. KEY BRANDS IN THE MARKET WORLD’S NO.1 OTC TOPICAL ANALGESIC BRAND Market leader in patch section
  • 11. VOLINI- History 2014 Sun Pharma Acquired 100% All-stock deal Present 1961 2008 34 % from Ranbaxy products
  • 12. MILESTONES 2014- BRAND AMBASSADORS 2010-CROSSED 100 Cr. 2011- No.1 in CHEMIST CHANNEL 1994- LAUNCH- SPRAY- More effective from every angle 2007- SWITCH TO OTC 2015- MORE EFFECTIVE- spray launch 01 02 03 04 05 06
  • 13. 1. No.1- Doctor recommended brand 2. Scientifically formulated 3. 90 percent- found VOLINI better 4. QUICKER, BETTER, LONG-LASTING BRAND MESSAGE
  • 14. Age 10+ Male and Female Tier 2 cities and above Middle and above 4 types of segments- 4 products Common- Go-getter attitude TARGET SEGMENTATION Psychographic- people who want instant relief Doctor’s no.1 #1 Pain Relief spray POSITIONING S T P
  • 16. Volini- Which colour ? All of the above
  • 17. VOLINI ❖ Diclofenac anti-inflammatory ❖ Methyl Salicylate provide relief, reduce redness ❖ Quick nano-absorb formula ❖ VOLINI GEL VOLINI SPRAY ❖ Rs. 10 (4g) Rs. 61 (15g) ❖ Rs. 200 (75gm) Rs. 123 (40g)
  • 18.
  • 21.
  • 22. #NoTimeForPain 294 posts and 6,054 followers Average 1 or 2 posts per day Heavier promotion on Facebook for Volini Joint Xpert
  • 23. Factory to depots (every state) to wholesalers /stockists to retailers Emphasis on chemists Overseas distribution- NRI market Online distribution PLACE
  • 24. KEY LEARNINGS JOINT XPERT ● Geriatric Target Wider net PRO PREMIUM ● Doctor’s trust ● Go- getters ● Scientific ● Perception ● Popular Ambassador CORE MAXX
  • 25.
  • 26. Origin - Paras Pharmaceuticals Ltd ● Founded in the early 1980s by three brothers – Girsh, Devendra and Darshan Patel ● Consciously stayed away from pharma segment, OTC focus ● Brands were created based on distinct consumer insights and out-of-the-box thinking ● Paras Pharmaceuticals was sold to the UK-headquartered Reckitt Benckiser plc in 2010
  • 27. History ● Moov was Paras most successful brand. ● Launched in 1986 as a pain relief ointment. ● ‘Without the problem of stain’ associated with the market leader – Iodex (from Glaxo SmithKline). ● While Iodex was black in colour and was sold in a bottle. ● Moov was white-coloured (symbolized purity) and was available in a tube, thus making it more convenient to use, less sticky , and had a cooling sensation
  • 28. History Moov was initially launched as an ointment for knee joint pain and it did not do as well as expected. Positioning of top brands- Multipurpose Focus Gap Analysis- Balm Market
  • 29. History Chairman Girish Patel’s favourite spare time activity- Dispense medicines from chemist counters, get hands-on feedback from consumers. Research findings- • 13% Indian homes use 'Rubs' or 'Balms' • Majority body aches- back related • Women more prone to backache • Lower backache suffering- perpetual • Backaches ignored, aggravated
  • 30. History ● It was re-launched as a specialist for back pains, while Iodex and Zandu were offered as general pain relief balms. ● This changed its course and made Moov Paras Pharma most successful and flagship brand.
  • 31. STP ● Pain ● Segment- Back Pain ● Audience- physically active adult, but retain the housewife as core ● 'The Backache Specialist‘ ● Lamitube, Stain free, Counterirritant, (soothing warmth) ● Gives voice to women Segmentatio n PRO PREMIUM Targeting Positioning
  • 32. Product ● Contemporary, international pack ● Lami-tube with a carton ● Feminine colour to appeal to Indian women ● Range- 25gm regular pack,15gm up- graders pack, 50gm family pack for joint families, 5gm economy pack, Moov spray
  • 33. Product It was later launched in a spray variant, i.e., Moov Spray. A Moov STRONG with Diclofenac for all types of acute pain while the original Moov was essentially for back pains.
  • 35. Price
  • 36. Place ● Factory to depots (every state) to wholesalers /stockists to retailers, primarily chemists ● "Expanding coverage to grocery outlets / malls is crucial, otherwise there will be considerable wastage in advertising“ Darshan Patel ● 1,200 additional stockists to broaden distribution coverage in interior markets ● Salesmen recruited to directly book orders from grocery shops to expand channel coverage
  • 37. Promotion ● Invest in creating awareness about seriousness of backaches. Focus on the 'backache specialist‘. ● Positioning- 'Chain ki garmahat' (soothing warmth) ● “1- Minute, Moov ki Maalish ● 'Aah se aha tak' (from pain to relief) ● Consumer research into aches, pains & the emotional trauma helped redefine & reposition in sync with the changing times ● Aggressive TV advertising, based on market research, & a deep understanding of consumer behaviour
  • 39. Advertisement- Aap ke Ghar Me Kaun Rehta Hai…
  • 40. Advertisement- Aap ke Ghar Me Kaun Rehta Hai…
  • 41. Advertisement- Moov Spray- Line extension ● 2002- Moov spray (aerosol) launched ● Communication target- Male ● Exploited the occasion-based usage positioning- 'Jab koi na ho saath' (When you are alone and unattended, self application of an ointment is inconvenient'), ● Help overcome sense of helplessness, enhance brand image ● Perceived as instant relief 1 million cans in 2 years
  • 42. MOOV Expands its Messaging Beyond the ‘Overworked Housewife’
  • 43. MOOV Expands its Messaging Beyond the ‘Overworked Housewife’
  • 44. Social Media Marketing ● Traditionally, Moov has relied heavily on television for the Moov advertising journey followed by print and outdoor. The homegrown brand has not aggressively explored the digital marketing avenues with little presence on social media platforms like Instagram and Twitter. ● Apart from amplifying the user-generated content, the brand also adopted influencer marketing roping in stars like Arjun Rampal, Gautam Gambhir, and Reshmi Rai. The TikTok campaign preceded the launch of Moov Advanced Gel with Diclofenac.
  • 46. Consumer has strong loyalty & attachment, also creating active engagement via www.moovneckandshoulder.com Independent, caring, warmth, security Female, reliable, middle class, smart High awareness: Backache, neck and shoulder specialist High performance product giving desired result Product expert in its category and trustworthy CBEE Pyramid of MOOV
  • 47. Paras has created innovative category according to perceived needs of common men and women, and has successfully built a Brand MOOV with a strong brand equity.
  • 49. Voltaren ● Current parent company - GSK ● Launched by Novartis in India in 2014 A unique Emulgel formulation : ➔ instant relief from body pain ➔ speeding up recovery ➔ helping consumers get back to their daily routine. Voltaren Emulgel, available in more than 130 countries.
  • 50. Voltaren ★ Active ingredient is diclofenac, a powerful nonsteroidal anti- inflammatory (NSAID) inhibiting pain-signaling chemicals. ★ The Voltaren range includes oral (tablet and liquid capsules) and topical (applied to the skin) treatments. ★ The diclofenac in topical as gels or medicated patches, works by penetrating deep through the skin, relieving pain and reducing inflammation directly at the source.
  • 51. Voltaren-Rx to OTC switch ● Approved by the FDA after data proved that the product was safe and effective for self medication as directed in the proposed labelling. ● Voltaren- Diclofenac sodium, effective to treat arthritis pain. Thus, as voltaren was safe it could be used as an alternative to for people suffering from OA. Better alternative to oral medication for OA However, Voltaren may take upto 7 days to work.
  • 52. Voltaren ● Joint pain specialist ● Unique formula of cream+gel ● Male and female ● Middle Aged to older patients- Mainly people with joint pain/physical activity ● #1 Painkiller worldwide ● Scientifically backed product- Doctors recommended Segmentatio n PRO PREMIUM Targeting Positioning
  • 53. Product API- Diclofenac. Diclofenac -relieve pain and reduce inflammation (swelling). Unique technology-The Emulgel technology ● Cream+gel Gel penetrates deeply into the skin enhancing delivery of diclofenac to the site of pain Voltaren EmulGel- 1% Voltaren Arthritis Pain Voltaren Extra Strength
  • 54. Place Available in 130+ countries globally Widely available in pharmacies Online Pharmacies Also available on online stores like Amazon
  • 55. Price Rs. 88 for 30mg tube Rs 47 for 15mg tube
  • 56. Promotion Voltaren Emulgel ★ Cooling ★ moisturising effect ★ no strong odours. Promoted as an alternative to pills for OA. #1 Brand pain relief recommended by doctors for OA. Brand Ambassador- Farhan Akhtar
  • 59.
  • 60. Voltaren Success Story Voltaren launched an innovative arthritis-friendly, mobile-first website experience, which was tested and validated by feedback from real arthritis patients. Built with unique arthritis-friendly features and offered holistic support. Accessibility features such as voice search, voice-enabled chatbots, large tap targets, scalable font sizes, and the ability to view hands-free content via videos and head gesture scroll. Brand to become No. 1 in the external analgesics category within three weeks of launch.

Editor's Notes

  1. Non-opioids Nonsteroidal anti-inflammatory drug (NSAIDS) Methyl salicylates Capsaicin Lidocaine Other non-opioids Opioids Buprenorphine Fentanyl
  2. most revenue is generated in the United States (US$6,181m in 2022).
  3. GSK: Voltaren Arthritis Pain gel OTC RX strength OTC topical NSAID gel J&J:Ultra Strength Bengay Pain Relieving cream camphor, methyl salicylate and menthol Novartis:Votaren Emulgel nsaid for osteoarthritis, Mineral Ice Pain relieving gel RB: Moov turpentine and nilgiri oil
  4. HISAMITSU PHARMACEUTICALS
  5. 2008- acquired a controlling share in Ranbaxy
  6. https://www.volini.com/index.html
  7. No 1 Doctor Recommended Brand Volini is a modern day pain reliever Volini is a modern day pain reliever, scientifically formulated for effective pain relief. It is available in two forms – Gel & Spray. It can be used for Joint, Back, Neck & Shoulder pains, sprains & strains. #90% of the people who tried Volini found it better than their current pain relieving cream. By using Volini gel they experienced quicker, better & long lasting relief.
  8. Pain doesn't stand a chance with Volini Pain Relief Gel with Diclofenac as an essential ingredient. This anti-inflammatory agent acts on your backache and keeps you going throughout the day. Say no to excuses when with loved ones as Pain doesn't stand a chance with Volini Pain Relief Gel with Methyl salicylate as an essential ingredient. Methyl salicylate acts as a skin and helps reduce swelling and redness, providing pain relief in musculoskeletal, joint, and soft tissue disorders.
  9. Only additional ingredient- Menthol IP 55 gm spray 165 color-red
  10. Only additional ingredient- Benzyl alcohol and methanol- anti inflammatory and anti-arthritic effect
  11. Win a cricket ball personally signed by Virat Kohli, cash vouchers worth 10K #TwistercisewithVirat challenge
  12. Only additional ingredient- Benzyl alcohol and methanol- anti inflammatory and anti-arthritic effect
  13. Red- Shift perception of volini being for women