The document is a communication skills audit by Dr. Sunil K. Longani that lists 30 communication skills including making a good first impression, picking up feelings from others, getting ideas across clearly, communicating when things are tough, giving instructions, ignoring hostility, speaking up for your views, listening constructively, persuading others, giving feedback, understanding others' ideas, interviewing others effectively, putting people at ease, contributing effectively in meetings, building rapport, helping meetings progress, conveying feelings, understanding when someone is upset, finding out others' interests, making conversations, communicating emotions, asking questions, and trying to know others' personalities.