1. 28 Aprill 2006 1
The Hotel Business: Classification
and Development
2. 3
Location
â–ˇ Center City
â–ˇ Freeway Hotels
â–ˇ Airport
â–ˇ Resorts
â–ˇ All Suites
â–ˇ Casinos
â–ˇ target market, services, pricing
3. 4
City Center Hotels
â–ˇ Traveling public for
business or leisure
â–ˇ Range of
accommodations
and services
â–ˇ Typically have a
signature
restaurant
4. 5
Freeway Hotels and Motels
â–ˇ Prominent in the
1950s
â–ˇ Easy access to
roadways
â–ˇ Park outside the
room entrance
â–ˇ Example: Motel 6
â–ˇ http://www.motel6.co
m
5. 6
Airport Hotels
â–ˇ High occupancy due to location
â–ˇ Business, group and leisure travelers
â–ˇ Full service
â–ˇ 200-600 rooms
6. 7
Resort Hotels
□ “Captured clientele”
â–ˇ Food service is unique
â–ˇ Diversified marketing mix
â–ˇ children
â–ˇ groups
â–ˇ ecotourism
7. 8
All Suite
â–ˇ Cater to guests for an extended
period
â–ˇ Reduction in rate based on length of
stay
â–ˇ More space than typical hotel
â–ˇ Examples
â–ˇ Embassy Suites
â–ˇ http://www.embassy-suites.com
8. 9
Casinos
â–ˇ Heavy growth segment
â–ˇ Low room rates
â–ˇ Subsidized food and beverage
â–ˇ Themes are popular
â–ˇ 500 guest rooms plus
â–ˇ Variety of food operations
â–ˇ Contains a gaming room
9. 10
Level of Service:
Economy
â–ˇ Also considered budget hotels
â–ˇ Average rate is $30 to $50 per night
â–ˇ Clean rooms
â–ˇ Continental breakfast
10. 11
Level of Service:
Full Service
□ Typically “Business oriented”
â–ˇ Multiple food & beverage outlets
â–ˇ Meeting and convention services
â–ˇ Chain representation
â–ˇ Doubletree
â–ˇ http://www.doubletreehotels.com
â–ˇ Sheraton
â–ˇ http://www.sheraton.com
11. 12
Levels of Service:
Luxury
â–ˇ Finest of accommodations
â–ˇ Concierge
â–ˇ 24 hour room service
â–ˇ Examples
â–ˇ Four Seasons
â–ˇ http://www.fshr.com
â–ˇ Ritz Carlton
â–ˇ http://www.ritzcarlton.com
12. 13
Vacation Ownership
â–ˇ Fastest growing segment of travel industry
â–ˇ Time share
â–ˇ Vacation club
â–ˇ 3 million households own vacation intervals at
4500 resorts in 81 countries
â–ˇ Yearly maintenance fees
â–ˇ Fixed or floating times
â–ˇ Example: http://www.rci.com/home.html
13. 15
Hotel Integration
â–ˇ Vertical
â–ˇ Lodging companies meeting the needs of
several types of guests based on price,
facilities/amenities
â–ˇ Example: Choice hotels
â–ˇ http://www.hotelchoice.com
â–ˇ Horizontal
â–ˇ Lodging companies meeting the needs of
travelers by offering other traveling services
â–ˇ Example: Cendant