Telecommunication fraud is the use of telecommunication products or services with the intent of illegitimately acquiring money from, or deteriorating to pay, a telecommunication company or its clients. E.g. PBX/IP-PBX Fraud: The hacking of a PBX to initiate long distance and high case destination calling by fraudsters.

1. NEON
Complete Telecom Management Platform
Telecommunication Fraud

2. What is Telecom Fraud?
Telecom fraud is defined as the misuse or theft of telecom services or illegal use of
telecommunication service to commit other forms of fraud or crime. These types of
scams happens on daily basis, sometimes without anyone knowing until the
damage has already been done.

3. Where did these fraud occurs?
Scam largely take place within a telecom company with a vulnerable security
system. Billing systems and network vulnerabilities are easy to exploit and to gain
access into company’s system, what can be stopped if proper security procedures
have been followed, that could have easily been prevented.

4. Monitor - Alert - Stop Fraud
VoIP Service Providers go on to features an ever rising risk from fraud. The
trouble is recognized to have previously charge the industry hundreds of
millions of Dollars. Even comparatively little frauds wipe out before good
relations and set Service Provider alongside client and Vendor alike.

5. Monitor - Alert - Stop Fraud Continue..
There are many records of VoIP Service Providers down their whole dealing in a
stuff of hours. Neon Soft can really decrease this hazard, the most recent product
release on its active Soft Switch NEON software platform. It gives VoIP service
providers a new variety of tools to defend themselves and their clients from the
threat of fraud.

6. Monitor - Alert - Stop Fraud Continue..
Now all lively soft switch clients can have monitoring crossways all of their vendors,
really dropping the service provider’s existing levels of risk from fraud and of course
very much rising his rate to his end user clients.

7. Regular Reports And Real-time Alerts
Normal online traffic monitoring of your person service provides a consequent
reports and alerts.

8. Doubtful Call model Alert
Immediate CDR replicate alerts with elective auto cut-off, i.e. "....you have been
allocated x number of calls to the Estonian Mobile range 123 4567 xxxx in the last
20 minutes. If number exceeds y number of calls, this target group will be
suspended..."

9. Relative Balance Boost Alert
Email is alive Alert based on person vendor balance rate of increase, compared
with a in the past related period. For example "... your existing usage is to "Vendor
X" is 1.48 p.p.m. compared with your historic usage for the identical vendor is
0.03p.p.m. Please check your usage ..."

10. Hourly Vendor Balance Report
Email Report presentation many vendor balances now, compared with 4, 8, 12 and
24 hours ago that you can frequently sense check your vendor balances, per
Vendor.

11. Stop Fraud Earlier Than It Stops You
NEON gives you the tools to put away yourself from fraud. You still have to act in
response to the alert and interfere but you will have the calm of mind that if
incredible strange happens you will be alerted. This enables you to power cut any
calls, traffic, routes or accounts that seem curious.
It has been just like to a car seat belt in that it cannot prevent you pain a fraud but
it will very much decrease the impact should you have one. It will almost certainly
save you thousands of pounds over occasion and it just might keep your complete
business.

12. How NEON Can Help You In This Case?
NEON TELCOM Fraud Management FEATURES:
• Blacklisted Destination
• An alert will be raised when call will be made against specified destinations.
• You can specify multiple destinations.
• Send Email To: Email addresses (comma separated) where you want an alert
email to be sent.

13. Longest Call
• An alert will be raised when call duration will be more then the specified
duration.
• In order to setup an alert on all Accounts select 'All' in the account drop
down.
• Send Copy To: Email addresses (comma separated) where you want an
alert email to be sent.
• Email to Account: if ON then alert email will be sent to account billing
email.

14. Expensive Calls
• An alert will be raised when call cost will be more then the specified
amount.
• In order to setup an alert on all Accounts select 'All' in the account drop
down.
• Send Copy To: Email addresses (comma separated) where you want an
alert email to be sent.
• Email to Account: if ON then alert email will be sent to account billing
email.

15. Call after Business Hour
• An alert will be raised when call will be made outside the specified hours.
• Send Copy To: Email addresses (comma separated) where you want an
alert email to be sent.
• Email to Account: if ON then alert email will be sent to account billing
email.