International telecom fraud costs the industry over $46 billion annually and losses are growing faster than revenues. iBasis developed FraudAlert, a fraud management solution that detects suspicious traffic patterns in near real-time by analyzing call detail records and comparing current traffic to past periods. FraudAlert helps identify and discontinue fraudulent traffic without redirecting it. It requires no large capital expenditures and expertise to quickly stop revenue leaks from unsolicited traffic.
1. INTERNATIONAL TELECOM FRAUD
International telecom fraud is huge problem for the industry. Global
annual fraud losses are estimated to exceed $46 billion USD according
to the CFCA Global Fraud Loss survey 2014. Alarmingly, fraud losses are
growing at a faster rate than telecom revenues. As Fraud grows, a lot of
mid-sized to smaller companies are threatened with revenue loss, not
having resources nor visibility to monitor Fraud full-time.
FRAUD MANAGEMENT SOLUTION
iBasis developed FraudAlert: a simple, effective and cost-efficient
fraud management solution that detects suspicious traffic near-real
time. FraudAlert analyses all customers Call Detail Records (CDRs) and
detects fraudulent traffic by comparing current traffic patterns with past
periods. It will help you to reliably identify and discontinue fraud traffic,
thus not redirecting it back to you. You decide how: either manually
or automatically. FraudAlert constantly scans all traffic received from a
customer, and provides an early warning of possible revenue leaks caused
by unsolicited traffic.
In the past, early detection of unsolicited traffic required large CAPEX
investments and expertise to discontinue the traffic quickly. Now, with
web-based FraudAlert, you can minimize your direct financial loss
without a large CAPEX investment. FraudAlert eliminates the risk of loss
of revenue and subscriber confidence due to adverse publicity. FraudAlert
algorithms are detecting a large number of fraud types and are enhanced
continuously to detect new fraud activities.
ADVANTAGES FOR OPERATORS
Advanced capability of automatically disconnecting fraudulent
traffic – customers can easily configure thresholds (USD or Minutes) and
when thresholds are met, detected fraud is automatically disconnected.
Fraudulent calls will not be returned to the originating operator.
Accurate – Our solution has proven to produce close to zero false positives.
Turn-key Cloud Service – FraudAlert is accessible via the iBasis Customer
Portal, where you can see alerts, set thresholds and define rules
Protecting Your Business and
Customers
KEY BENEFITS
• Significantly reduce your
revenue losses due to fraud
Our sophisticated in-house
developed algorithms analyze
your CDR’s and alert when
suspicious traffic is detected.
You can choose to receive an
email, sms or both.
Alert history and reporting
options are available online in
our customer portal
• Increase your reaction time to
fraud traffic during off hours
Our systems can automatically
discontinue fraudulent traffic
streams. You decide on the
thresholds and we make sure
that we will discontinue the
traffic
• Decrease your operational
costs
Our systems has proven
to be very accurate and
many customers told us to
blindly trust our Blocking
Functionality. This can
decrease your operational cost
significantly.
ibasis.com
IBASIS FRAUDALERT