At Neon Soft, we offer a complete telecom process management solution according to your telecom business needs after properly evaluating your telecom business needs and requirements.
NEON, Your complete telecom process management solution, for all kind of VoIP businesses
NEON can collect CDRS automatically from multiple sources whether it is FTP, VOIP Gateways, CSV, and bring all data into NEON to generate one single multi-services invoice.
With NEON there is no limit on:
No. of gateways/softswitches
No. of users
No. of Minutes
No. of Invoices
Everything is unlimited
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Neon Soft Telecom Process Management Company
1. A Pivot of
Outright Telecom
Management
Solution.
A Gateway towards
consummate Tasks
Management
Let us give you an overview for what we do. Here are
the state-of-art features that you can avail with
NEON.
2. Get Your
Billing
Automated CDR Processing Rate Management
Centralized Billing
Dispute Management
CRM
Done with NEON
An opportunity for all types of telecom businesses to automate
their billing system with the latest technology. A telecom billing
arena offering telecom solutions for billing, monitoring and
analysis of CDRs. NEON offers billing services for both
wholesale and retail.
Get to Know What We Offer
Giving a broad way to a limitless business growth we offer a large
range of quality services in forms of:
3. Automated CDR
Processing
Containing your valuable information, NEON automates your call detail
records (CDRs) through the following steps:
Automated CDR processing via integration with VOIP
gateways.
Re-rating for CDR upon any changes in rates
Manual uploading of call data records
Authenticated account names and IPs are optimized to
ensure authenticity in call data records.
4. Centralize
d Billing
A smart way to execute billing.
NEON provides an opportunity to multiple independent businesses to
generate bills from different gateways and soft witches ensuring your
billing information at a single platform.
NEON automatically collects the CDRs to generate a
single invoice.
With the help of a single user interface, NEON analyses
the usage of your clients and vendors delivering you the best output.
Using VOIP gateways including Sippy, VOS and
many more
5. Get to know multiple features of rate management with NEON
Features:
Understand with us the features of rate management.
LCR lists
Analysing different routing policies including prefix
and preference, get your LCR lists with us.
The process enables you to negotiate with your
potential provider in a smarter and beneficial way.
Rate Generator
After the analyzation of your uploaded vendor rates
and rate tables, preparation of rate tables for your
customers is done via rates chosen by LCR.
An application of margins based on percentage or
fixed amount is made to generate a full-fledged A
to Z scheduling, generation, and bulk sending
for any future data.
Rate
Management
Dispute
Management
Dispute management is the most tussled operation in any
company’s services. NEON makes it easier for you to:
Restore all of your vendor invoices
Automatically raised disputes without
any delay
Leaving an option for manual creation of
disputes as well
6. Rate
NotificationsKeeping your customers updated is a responsible
step to be taken by every company. NEON
interface helps you in updating your customers
with any full of partial changes including any
increase, decrease or no change at all in the
rates by sending them notifications.
Vendor Rate Sheet
With the help of our latest vendor rate sheet,
you can smartly and conveniently upload
rates in the sheet from any vendor.
Billing Details
Get your hands on the following billing
features with NEON
Customized invoice
templates
NEON gives you an option to create invoice
templates as per your choice with customized
feature of template designer.
Account statements
Maintain an ongoing balance with NEON which
is due from the detailing of accounts
including in and out invoices.
Rate Tables
After the analyzation of your uploaded vendor
rates and rate tables, preparation of rate tables
for your customers is done via rates chosen by
LCR. An application of margins based on
percentage or fixed amount is made to generate
a full-fledged A to Z scheduling, generation, and
bulk sending for any future data.
Bulk Rate Update
Giving you an option of bulk update along with
letting you send a number of customer rates,
just in a matter of one click. This option gives
you an opportunity to save your precious time
and work efficiently dealing with customers
individually without any haphazard.
Vendor Blocking
NEON enables you to block any customer resting
on country code or prefix.
7. Processing of CDRs
With multiple authentication rules such as ANI,
Authenticated IPs and Account Name, avail the services of
automatic CDR collection, rating of CDR, verification of
CDR, and CDR manual upload option with NEON.
Invoicing
Enabling you to create professional automatic and
manual PDF invoices with quality, it allows to generate
one off charges for both of the accounts such that prepaid
and post-paid. It also allows you to have customer
specific billing cycles of your customers along with
their invoices and transaction logs.
Accountancy of calls
In this section, NEON allows you to have an access over
the following features for both prepaid and post-paid
accounts, Credit Control, Account Balances, netting
off, Un-billed Usage allowing automatic billing, Account
Exposure, Automatic Account Blocking.
Estimation
In this section, NEON enables you to generate email
estimates for your clients. Upon receiving acceptance
from your clients, you can make invoices as well.
8. Offering Two
Types of
BillingNEON offers two types of billing which includes wholesale and
retail on a single billing architecture. Get to know the details
below:
Wholesale Billing
A chance for you to mark an increase in your
revenue by leaving behind the old billing procedures.
NEON brings to you a carrier-grade billing platform for
telecom providers managing the terminations for
wholesale.
Helping you to get call detail records
along with on spot billing.
It enables you to automate your billing completely.
You can support any call volume with it
without any in-between distortion.
9. Retail Billing
Automate your standard tasks for telecom operators
with NEON. Offering retail services along
with wholesale billing to make automation easier for
you. Helping you to avail billing options including
Hosted VOIP
Fixed line
PBX WLR
Having an access to monitor your business is a smart way in today’s
world. Keep an eye on your business procedures with us and get an
access towards live monitoring with NEON. Manage your business
efficiently with multiple monitoring tools and make accurate reports
as well.
Get your hands-on centralized monitoring for all of the gateways of
your business. Get your reports on efficient graphical business data
and monitor every detail of your business with us.
Get hourly analysis of your
business Check account activity
Watch over the whole system
overview Monitor sales by revenue
Customized options for applying filters according to your
monitoring needs
Monitor Live with NEON
10. Explore the
Features of
Live
Hourly stats of vendorsMonitoring dashboards for real time
Get customized reports
Customer and Vendor stats aggregated by
Destination, Prefix, Trunk, Account and Gateway.
Stats of longest calls of customers
Reports of ACD and
ASR
Monitoring of QOS
All time call analysis
Re-rating for CDR upon any changes in
rates
Monitoring of minutes
Monitoring of sales
CDR
search
Activity of accounts of vendors and customers
Re-rating for CDR upon any changes in
rates
Invoices and pin charts
Look after the sales pipelines
Get immediate alerts and much more
11. CRM
A CRM helps you to manage all of your company’s interactions. NEON
enables you to have an access over your business emails,
tasks, reminders, leads, opportunities, and all other performances
of your team.
It allows you to observe and measure team performance
Overview of entire team
View active tasks
Revenue stats based on weekly and monthly sheets
Pipeline summary, and many other widgets that enable you
to control, manage and make improvements in your
business sales activities.
12. •• & d d
..' ..0
rO
Toll-free Number
NEON provides a facility of toll-free number billing solution for its
customers to get an easy access over billing your customers with a
single toll-free number.
Origin Bases Rating
Origin based rating enables you to get charged according to the
area you are calling from. It helps businesses to save revenue on
smaller details such that a long distant call will be charged more
than a domestic call.
Estimates
NEON enables you to create and send estimates as per betterment
of customer management which includes the following features:
Convert Estimate to
Invoice
Estimate
Log
Customized
Estimate
Templates
Duplicate Estimate
Estimate Comments -
Easy Collaboration Tool
Send Estimates in
seconds
Features
13. Fraud Management
An efficient fraud management enables a company to run its operations
securely and efficiently. NEON enables its customers to maintain a
well-maintained fraud management.
NEON helps you detect any fraud activity automatically and
helps your business to protect itself from any illegal activity.
The unprotected genre of VoIP systems might allow hackers to
illegally utilize your business telecom services.
Billing Based On Usage
In this kind of billing, the charges are produced based on the
service usage of the subscriber. Whenever the billing system
gets these real-time billing events, the rating engine rates the events
and right away posts charges to the subscriber account.
Automatic CDR collection
Manual CDR upload
CDR rating
NEON brings to you a tool rate generator that helps
you create rates for your customers. You
can create price lists and rate tables.
Rate Generator