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HUMAN RESOURCE MANAGEMENT
1. What mad the MD change his mind and go against Maniyam? What role might
the VP-HR have played in the episode?
2. If you were Maniyam, what would you do?
1. What should Vijay do?
1. How would you rate Dinesh’s behavior? What method of appraisal would you
use? Why?
2. Do you assess any training needs of employees? If yes, what inputs should be
embodied in the training programme?
1. In the case of the Indane Biscuits, bring out the importance of ‘context’ and
‘credibility’ in communication.
2. List the direct and indirect causes for the escalation of tension at Indane Biscuits.
3. If you were the Personnel Manager what would you do?
1. Bring out the principles of promotion that were employed in promoting Jaggu
2. What would you do if you were (i) Suresh, (ii) Prahalad or (iii) Ravi?
3. Bring out the ethical issues involved in Jaggu’s behavior.
1. Do you agree with the conclusion drawn at the end of the case that scorecard
system has galvanized ION Tires? In other words, does scorecard system deserve

2. all the credit?
2. Will quality improvement initiatives clash with scorecard implementation? If yes,
how to avoid the clashes?
HUMAN RESOURCE MANAGEMENT
1. Assumes that you are an HR executive for a company that manufactures and sells
agricultural products (for example, fertilizers and grain feeds). The company’s
workforce of 1,200 employees is 70 percent male and 30 percent female. Drawing
from this case and the chapter content, develop an anti harassment policy and
program. What are the major challenges you see in implementing the program?
2. Many experts assert that reported cases of sexual harassment represent only a
small percentage of the total number of incidents that actually occur in the
workplace. If their assertion is true, why do so many cases go unreported? How
would your HRM policy on harassment address this situation?
1. As research indicates, people differ widely in their perceptions of sexual
harassment. What is a harmless remark to one individual can be an annoying,
even infuriating insult to another. In your view, what separates harmless conduct
from harassing behavior? In the same vein, when does a sexist environment
become a hostile, harassing one?
1. Why is there a need for companies to offer work-family balance programs such as
flextime, telecommuting, and job sharing?
2. Of the three programs discussed above, which be the most important program for
you personally when deciding whether or not to join an employer? Why?
3. Some organizations do not believe in offering any of these work-life balance
programs. What do you think their reasoning is? Explain.
1. How can Creative Staffing Solutions create a learning environment for job

3. candidates before they accept a position or while they are between positions?
2. What type of job candidates would use the temporary job support and services
provided by a firm like CSS?
1. What difficulties might Creative Staffing Solutions have to deal with in using
electronic job and resume posting?
2. How has the emergence of the Internet changed the way that organizations plan
and mange their human resource needs?
3. What are the legal and ethical issues surrounding the use of the Internet by
Individual employees for human resource activities? Are you concerned about
violations of your own privacy because of these kinds of Web applicants?
4. What specialized skills will the future HRIS professional need in order to
effectively manage an organization’s virtual human resource function?
1. What potential conflicts could arise between the Japanese managers/trainers and
the French employees? Explain.
2. What do you think of Mr. Watanabe’s approach to preparing himself for French
culture? Do you think that his approach would be useful for American managers?
Why or Why not?
1. What kind of organizational culture did Mr. Watanabe want to establish at the
factory in Valenciennes, France? Do you think he’ll try to manage the plant just
like a Toyota factory in Tokyo? Why or Why not?
2. What implications are there for the French employees of the plant if its good
fortune takes a turn for the worse, and the factory consequently shuts its doors?
Explain.
1. Do you agree or disagree that ergonomics in the workplace should be covered by
federal regulations? Explain your answers.
2. Choose a job with which you are familiar and discuss the possibilities for
repetitive stress injuries that could occur on this job and ways they could be
prevented.
3. Imagine that you are the human resources manager for a company that hires
workers for the selected in question 2. What steps might you encourage company
officials to take to identify and prevent MSDs?

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