1. Role Responsibilities
Ensure that appropriate informationismaintainedtomonitorandmanage deliveryof these targets.
• Manage all budgetsassociatedwithServicestotalingapproximately£2.5 million,ensuringthat
resourcesare usedeffectivelyandthatbalancedbudgetsare deliveredatyearend.
• Lead the OlderAdultDayCare,Transport OperationsandPublicHealthFuneralsServicesoverall,
providingdirectionandvisionforall staff,incollaborationwiththe Headof Service.
• Work incollaborationwithinternalandexternalpartnerstoensure integratedservicesare
developedandsuccessfullydelivered,inline withcustomerexpectations,legislative requirementsand
the Council'sphilosophyandvision.
• Withrespectto OlderAdultDayCare Services,ensure maintenanceof all relevantstrategies,
policies,guidance andprotocolstoenable staff todeliversafe and goodqualityservices,withinthe
legislatoryrequirements.Thisincludesensuringstaff have the relevantDBSchecks,are appropriately
qualified(andregistered,where applicable) andhave traininganddevelopmentplanstomeettheir
needs.
• Ensure an outcomes-focusedapproachistakenbystaff whoworkwithservice usersandthat
relevantdocumentation(e.g.supportplans)reflectthisapproach,alongside a'value formoney'
approach.
• Ensure goodpractice withrespecttoall service userrelateddocumentationand,workingwith
colleaguesininformationservices,ensure thatrelevantinformationmanagementsystemsare
developedandmaintainedtoensure appropriaterecordsare maintained.
• Ensuringall the functionsof the Day Care,PublicHealthFuneralsServicesare deliveredwithin
relevantstatutoryrequirementsandadhere tonational andlocal policiesandguidance.
• Ensure that the DisabilityService contributestoanddeliversonthe relevantcorporate
objectivesand'People Group'outcomes.
• Ensure that managementandteamsworkinpartnershipwiththe NHS,otherlocal partnersand
stakeholders,toensure thatservicesare seamlessandpersoncentred.
• Ensure that vulnerableadultsare safeguarded,wheresafeguardingrisksare identified.
• Ensure that complaintsreceivedbythe service are respondedtowithaqualityresponse,ina
timelyway,andwiththe approachof a learningorganisation.
• Lead partnershiprelationshipsata local level inconnectionwiththe specificareaof service.
• Work inclose collaborationwithStrategicCommissioning,toensure thatthe markethas
capacityto provide a range of diverse andflexibleservicesthatmeetthe outcomesof the peoplewho
needsupportfromInconjunctionwiththe Headof Social Care andSupport,developperformance
targets/ measurable outcomeswithinbusinessplanswhichdelivercontinuousimprovementinthe
overall efficiencyandeffectivenessof operationsanddeliveronthese.

2. • Ensure that appropriate informationismaintainedtomonitorandmanage deliveryof these
targets.
• Manage all budgetsassociatedwithDisabilityServicestotallingapproximately£50m, ensuring
that resourcesare usedeffectivelyandthatbalancedbudgetsare deliveredatyearend.
• Lead the Disability Service overall,providingdirectionandvisionforall staff,incollaboration
withthe Head of Social Care and Support.
• Shouldanyinspectionsbecome due (e.g.CQC),ensure the service ispreparedandable to
presentevidence of the positive workand achievements,andclearplansforanyareas of improvement
that are ongoing.
• Work incollaborationwithinternalandexternalpartnerstoensure integratedservicesare
developedandsuccessfullydelivered,inline withcustomerexpectations,legislative requirementsand
the Council'sphilosophyandvision.
• Withrespectto DisabilityServices,ensuremaintenance of all relevantstrategies,policies,
guidance andprotocolsto enable staff todeliversafe andgoodqualityservices,withinthe legislatory
requirements.Thisincludesensuringstaff have the relevantCRBchecks,are appropriatelyqualified(and
registered,where applicable) andhave traininganddevelopmentplanstomeettheirneeds.
• Ensure an outcomes-focusedapproachistakenbystaff whoworkwithservice usersandthat
relevantdocumentation(e.g.supportplans)reflectthisapproach,alongside a'value formoney'
approach.
• Ensure goodpractice withrespecttoall service userrelateddocumentationand,workingwith
colleaguesininformationservices,ensure thatrelevantinformationmanagementsystemsare
developedandmaintainedtoensure appropriaterecordsare maintained.
• Ensuringall the functionsof the DisabilityServicesare deliveredwithinrelevantstatutory
requirementsandadhere tonational andlocal policiesandguidance.
• Ensuringthat self-directedsupportpractice throughoutassessment,supportplanningand
monitoringandreassessment/reviewstakesaccountof the diversityof the local populationandthat
supportplansreflectthe ethosof personalisation(takingaccountof national standards,e.g.'Makingit
Real'.)
• Ensure that maximumuse of personal budgetsanddirectpaymentsare utilisedacrossthe
services,where itmakessense todoso.
• Work closelywithin-houseprovidersandthose inthe private andvoluntarysectortoprovide
flexible andresponsive qualitysupportandcare.
• Ensure that the DisabilityService contributestoanddeliversonthe relevantcorporate
objectivesand'People Group'outcomes.
• Ensure that managementandteamsworkinpartnershipwiththe NHS,otherlocal partnersand
stakeholders,toensure thatservicesare seamlessandpersoncentred.
• Ensure that vulnerableadultsare safeguarded,wheresafeguardingrisksare identified.

3. • Ensure general oversightof the mostseriouscase situationswithinthe service,andensure that
appropriate actionistakenbymanagement/practitioners.
• Ensure that complaintsreceivedbythe DisabilityService are respondedtowithaquality
response,inatimelyway,andwiththe approachof a learningorganisation.
• Lead partnershiprelationshipsata local level inconnectionwiththe specificareaof service.
• Work inclose collaborationwithStrategicCommissioning,toensure thatthe markethas
capacityto provide a range of diverse andflexibleservicesthatmeetthe outcomesof the peoplewho
needsupportfromDisabilityServices,includingcarers.Thisrangesfromdirectcare and support,to
informationandadvice servicesandearlysupport.
• Ensure that managementandstaff have regularsupervisionandappraisalsinline withagreed
policies
• As requiredbythe Headof Service,leaduponorcontribute toSocial Care and Supportwide
objectives,suchaswhena piece of guidance appliestothe whole BusinessUnit,notjustone service
area,or whenaseniorBusinessUnitrepresentative isneededonacorporate group
• Ensure that managementandstaff have regularsupervisionandappraisalsinline withagreed
policies
• As requiredbythe Headof Service,leaduponorcontribute toSocial Care and Supportwide
objectives,suchaswhena piece of guidance appliestothe whole BusinessUnit,notjust one service
area,or whenaseniorBusinessUnitrepresentative isneededonacorporate group