2. We define a product as anything that can be offered
to a market for attention, acquisition, use, or
consumption that might satisfy a want or a need.
Products include more than just tangible objects,
such as cars, computers, or mobile phones.
Broadly defined, “Products” also includes services,
events, persons, places, ideas or mixes of these.
Thus all the services such as trip to Essel World in
Mumbai, Online investment services by Share
Khan, or an advice from a doctor are also
considered to be product.
WHAT IS A PRODUCT?
7. PRODUCT AND SERVICE CLASSIFICATIONS:
Consumer Products:
A. Convenience products.
B. Shopping products.
C. Specialty products.
D. Unsought products.
Industrial Products:
A. Materials and Parts.
B. Capital items.
C. Supplies and Services.
8. PRODUCT AND SERVICE DECISIONS:
Marketers make product and service decisions at
three levels:
Individual Product and Service Decisions.
Product Line Decisions.
Product Mix Decisions.
9. INDIVIDUAL PRODUCT AND SERVICE
DECISIONS:
Below shown figure indicates the important
decisions in the development and marketing of
individual product and services.
Product
attributes
Branding Packaging Labeling
Product
support
services
10. PRODUCT LINE DECISIONS:
A group of products that are closely related because
they function in a similar manner, are sold to the same
customer groups, are marketed through the same types
of outlets, or fall within the given price ranges.
The major product line decision involves product line
length ~ the number of item in a product line.
A company can expand it’s product line in two ways: by
line filling or by line stretching.
Line filling involves adding more items within the present
range and stretching occurs when a company lengthens
it’s product line beyond current range.
12. PRODUCT MIX DECISIONS:
The set of all product lines and items that a
particular seller offers for a sale.
A company’s product mix has three important
dimensions: width, length, and depth.
Width refers to the number of different product lines
the company carries.
Length refers to the total number of items the
company carries within it’s product lines.
Depth refers to the number of versions offered of
each product in the line.