Improve your professional skills and learn effective strategies to manage difficult people in the workplace. Our workshop is designed to equip you with practical techniques to handle challenging conversations with confidence and achieve successful outcomes. Sign up today to develop your communication and conflict-resolution skills.

1. Dealing with Difficult
People Workshop
Stitt Feld Handy Group
At this multi-day workshop you will learn techniques
to handle difficult conversations and difficult people
with confidence, deal with problem employees and
improve productivity.

2. We offer intensive and
interactive learning
experiences for professionals
and executives. You will
participate in dynamic
exercises and case studies. The
concepts and approaches you
will learn have proven
successful in the real world, and
can be applied immediately to
your situation.
Practical and Interactive Training

3. Who Should Attend?
The Dealing with Difficult People
Workshop is designed for anyone
who has to deal with difficult
people or difficult issues. Human
resource managers, team
leaders, managers, lawyers,
educators, consultants, police
officers, customer service
representatives and people who
negotiate will all benefit from this
workshop.

4. About us
Stitt Feld Handy Group offers
professional development
programs throughout Canada
and internationally. We
provide in-person and online
programs in conflict
management, negotiation,
mediation, communication,
difficult conversations,
workplace coaching, and
customer service.

5. Contact Us
www.sfhgroup.com
contact@adr.ca
416-307-0000
180 Duncan Mill Road, 4th Floor, Toronto ON
M3B 1Z6 Canada