With over 10 years of professional experience combined with a top notch education I will be a wonderful asset, go getter to any business.

1. Stephanie H. Dash
stephanie.h.dash@gmail.com 610-639-6746
PROFESSIONAL EXPERIENCE:
Barista, Villanova University Dining Services, Villanova, PA 03/2012 – Present
 Managed Coffee Shop with minimal supervision.
 Delivered excellent customer service and prompt food and beverage delivery
 Maintain stock needs and effectively communicating when inventory needs to be ordered.
 New employees, both student employees and PT employees, need training. I mentor
them through the training period and shadow them until they are up to speed. Once, they
are up to speed and can continue under minimal supervision, I am still available for
refresher training as needed.
 Promote product sales, which usually leads to customer purchasing more than initially
intended and ensure that VDS obtains the full value of the meal.
 Listen attentively to customer inquiries and provide guidance to ensure a positive
customer experience
 Advise customers on meal plan structure
Cashier, Villanova University Dining Services, Villanova, PA 03/2009 – 03/2012
 Cross-trained in various Belle Air Terrance areas, becoming a key member of the unit
 Advise customers on meal plan structure
 Delegate tasks to student workers to maintain the cashier area. This enabled me to help
elsewhere as needed. Students were aware that I was still available if needed.
 Empowered student employees to take on additional responsibilities by motivation and
inspiration.
 Supported growth of sales by ensuring the customer utilized the entire meal allowance
EDUCATION:
Villanova University, Villanova, PA Class of 2019
Bachelor of Interdisciplinary Studies of Arts, General Studies
Concentration in Leadership and Humanities
 Recipient of Wildcat Crossing Stole
 The Wildcat Crossing ceremony is a celebration to honor students who
encapsulate diversity in all aspects. “It is designed for a group of students whose
identity or story may be underrepresented in the narrative of our community.”
(Villanova Univeristy 2017)
SKILLS AND STRENGTH
Experience with MS Word, MS Excel, MS Power Point, MS Outlook, MS Access, POS Micros
Oracle, DocuSign, Google Drive, Google Doc, Google Forms, Google Sheets, Gmail, Database
application, CRM based theories, Strategic Planning theories, and Diversity and Inclusion