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Valerie Ferguson Resume (cafe)
1. Valerie Ferguson
151 Mulberry Drive, Milford, PA, 18337
Phone: 570-534-7488 E-Mail: valferrg@gmail.com
“Caring and committed.“
Experience
The Frisky Goat Coffee House
Milford, PA April 2015 – Present
Barista
Responsibilities: Follow a.m. opening procedures, prepare drinks, engage with customers, operate register,
clean store and workspace, stock merchandise and supplies
Practiced my passion for preparing fantastic tea and coffee based drinks; surfaced and refined the skills I
learned from my first job as a barista.
Xtra Mart Convenience Store
Milford, PA June 2013 – Present
Cashier
Responsibilities: Keep store clean/supplied, operate register, provide customer service, food preparation (deli
position), maintain coffee bar, “date”/price merchandise, “face” sale items, prepare opening and closing shift
reports
Completed all training modules (fuel safety, tobacco sales, etc.) and developed a stronger work ethic. I receive
frequent gratification from customers regarding service.
Dunkin’ Donuts
Milford and Matamoras, PA October 2012 – June 2013
Crew member
Responsibilities: Food/drink preparation, customer service, operate register, keep store clean/supplied,
open/close store
Gained invaluable knowledge and confidence from this job. Taught me to be more outgoing. Also learned to
communicate with workers who spoke little to no English. Managed additional responsibilities during night
shifts.
Broad Street Coffee House
Milford, PA June 2011 - March 2012
Barista
Responsibilities: Follow a.m. opening procedures, prepare drinks, engage with customers, operate register,
clean store and workspace, stock merchandise and supplies, close shop for the night.
Learned about coffees, teas, etc. and food safety. Pleasant environment; unfortunately, this local café went out
of business in March of 2012.
2. Page 2
Education
Delaware Valley High School Class of 2012
I achieved high honor roll for three years and honor roll for one year of my high school career. In my junior year,
I was inducted into the National Honor Society. Clubs and activities in which I participated include Chamber
Choir, Martial Arts Club (president in senior year), Foreign Film Club, Drama Club, Stage Crew (sound
operations), and GSA.
Sussex County Community College Fall 2012 – Fall 2014
I received recognition for three consecutive semesters on the Dean’s List. As a full-time student, I participated in
several on-campus activities, and completed the “Road Trip” project. I earned my A.F.A. in Design on January
30th, 2015;my final GPA was 3.72. I plan to further my education to obtain a Bachelor’s degree in Environmental
Science and Spanish.
VolunteerWork
Black Bear Film Festival Fall; 2011-2014
The Black Bear Film Festival, held annually in Milford PA during mid-late October, is a celebration of great films,
from the amateur level to professional. My responsibilities as a volunteer have included:
Assisting lead volunteers as needed
Ushering films
Manning the merchandise table
Directing/assisting BBFF guests
Serving at the Gala dinner
Setup for the Gala dinner
Manning the popcorn table (required operating machinery)
Monitoring the silent auction
Selling 50/50 raffle tickets
Manning the movie ticket booth
3. Page 3
(Volunteer Work - Cont’d)
Park Maintenance - National Park Service
The Delaware Water Gap Recreation Area follows the Delaware river from the border of PA all the way past
Bushkill. There is a trail running between the river and route 209 called the McDade where hikers, bikers and
outdoorsmen alike can be seen enjoying nature. As a Trail Steward and Volunteer, my duties for preserving this
trail include:
Removing trash
Clearing obstructions
Informing the rangers of anything suspicious or of invasive species sightings
Providing information to trail-goers, as well as distributing maps and bike safety pamphlets
Maintaining a safe, healthy trail for plants and animals alike
AdditionalExperience
Fall Leadership Conference at Stony Acres Fall 2014
This event - extended to me through my college - took place at the Stony Acres wildlife sanctuary in Marshalls
Creek, PA. About 25 other students and I participated in a series of out-door activities intended to sharpen our
skills in communication, problem solving and leadership. Strategy and puzzle games challenged our ability to
work as a team; the challenge course, however, tested our individual skills - both mental and physical. Zip-lining,
assistingriders at the bottom of the line and climbing a massive ladder swing capped our adventure. I am
grateful for this valuable and enlightening experience.
Skills
CPR certified
Excellent customer service
Communication - verbal and written, including Spanish
Able to lift at least 50 lbs.
Dedicated and goal-oriented
Operation of espresso and coffee related machinery
Creative and artistic, with experience in Adobe Photoshop