1. Jun 2010 – Feb 2011
Oasys Innovations
Key Accounts
Executive
CURRICULUM
VITAE
STANTON ‘STAN’
CHETTY
Feb 2013 – Present
G4S South Africa
National Learning &
Development Manager
South Africa
( Cash & Secure Solutions )
Jun 2002 – Jan 2003
Stefanutti Stocks
Assistant Tender Buyer,
Estimating Assistant
SCHOOLING
Protea Secondary
School
Grade 12
Mar 2011 – Jan 2013
TNT Express
Worldwide
Skills Development
Facilitator
Feb 2003 – May 2010
TNT Express
Worldwide
Customer Services, Sales,
Supervisor
EDUCATION
WITS Business
School
2. MOTIVATION
Stanton Chetty
Stan.chetty@gmail.com
073 697 7978
MOTIVATION : STANTON ‘STAN’ CHETTY
Enthusiastic, Intelligent, Fun, Outgoing, Creative, Motivated, Hardworking and Skillful are just
some of the words that describe me ………
I am Stanton Chetty, 32 years of age. I reside in the east of Johannesburg and presently recruited
by largest International Security Company – G4S in the role of National Learning and
Development Manager South Africa as well as Africa support.
My work experience and professional career spans over 14 years. I have worked for many
successful and large Corporate businesses with International and National footprints. I have
achieved enormous responsibility in all the organizations I have worked as well as held various
and the various roles. I have learnt the “art” of the corporate world and standards as well as work
ethic and responsibility, through relentless hard work, proven decision-making ability, and
natural talent. I am however very eager and always willing to learn and strongly believe that
leadership ,development and continuous improvement is a continual process that never ends.
For this reason I am always seeking new, great and broader challenges in the Corporate World.
Ultimately, the best leaders and people define what happens next—in their companies, their
communities, and their larger economy. I therefore believe it is my responsibility as a young
,eager individual to ensure that I advance my capabilities and challenge myself with new thinking,
new challenges and new learning.
My passion, ethic and commitment to being a visionary and valuable employee, that always
strives to succeed in highly competitive business climate; makes me the ideal candidate for any
organization and Industry. I have achieved my success through a relentless pursuit of
excellence, unerring work ethic, loyalty, dedication and a commitment to the organizations I
represented and it's growth and success. I am young, vibrant and an extremely creative thinker. I
am career, goal and target orientated and I strive for excellence …..all the time.
I am a hard worker and always put my “best foot forward”. I perform to the best of my abilities
with any tasks given to me.
My expertise range from Customer Care/ Management, Sales and Marketing, Human Resources
and Training and Development and Leadership.
My dedication for what I do and my passion for training and conveying knowledge makes me a
passionate and committed individual. My vision and goal is clear. I enjoy succeeding and with
hard work and a clear and exercised mind, nothing is impossible.
I firmly believe I am defined by my passion for what I do. My successes are evident and
recognized by my growth and development.
My motto is .................. " Through proper planning, failure is never an option"
3. First names
Surname
Date of birth
Identity No
Residential Address
Contact number
Nationality
Marital Status
Dependants
Gender
Health
Languages
Drivers Licence
Linkedin Profile
Stanton ( Stan )
Chetty
10 / 01 / 1984
8401105044087
8 Rooihout Street, Terenure, Kempton Park
073 697 7978
South African
Single
None
Male
Excellent
English ( first language ) , Afrikaans ( other language )
Code 8
Stan Chetty
PERSONAL
INFORMATION
Career Objectives
• To contribute positively towards a success of any organisation, team and colleagues.
• To enhance my skills, knowledge and abilities to be able to take on any challenge.
• To secure a position where I can use my abilities to communicate and liaise effectively with a diverse
client group in a professional and diplomatic manner.
• To secure a position where my existing skills in the areas of various aspects can be utilised by a
progressive and innovative company.
• To gain experience and exposure in various roles in order to become a better, diverse and multi-skilled
employee.
•To further study within the Education, Training and Development as well as Human Resources space.
Personal Attributes
• Goal driven and Task orientated.
• Excellent communication skills, both spoken and written.
• High level of diplomacy, confidentiality and honesty.
• Multi - tasked .
• Work well under pressure in a pro – active manner.
• Loyal and committed.
• Willingness to learn and teach.
•Well planned and attention to detail.
•Dedicated and focused.
•Respectful.
Stanton Chetty
Stan.chetty@gmail.com
073 697 7978
4. High School Education
High School attended
Protea Secondary School - Grade 12
Subjects
English
Afrikaans
Mathematics
Physical Science
Computers
Biology
Tertiary Education **2
Wits Business School
Qualification
Management Development Program ( MDP )
Subjects
Managing People
Managing Resources
Sales and Marketing
Project Management
Financial Management
Business Communication
Organizational Dynamics
EDUCATION &
TRAINING
Computer Literacy
Computer Literacy
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
IBM Lotus Notes
CRS HR Solutions
VIP – LMS
SETA WSP/ ATR Systems
Proficiency
Proficiency
Good
Good
Good
Good
Good
Good
Good
Good
Business Training
Microsoft PowerPoint
Microsoft Excel
Microsoft Word
Business Communications
Train: The Trainer
Supervisory & Production
Industrial Relations and Disciplinary Procedures
Exports Controls, Part 108 Familiarization, DG
Awareness, VPSHR
Assessor, Moderator, Skills Development Facilitator
Mentorship , EQ , PSIRA Grades ( B – E )
Stress Management
Voice of the Customer
Mastering Customer Experience and Coaching
BBBEE
Merits Achieved / Leadership Qualities
Prefect (2000 – 2001)
Class Representative (1997, 1999, 2001)
A – Aggregate achievements (Grade 8 , 9 , 10)
Stanton Chetty
Stan.chetty@gmail.com
073 697 7978
Tertiary Education *1
Academy of Learning
Qualification
Customer Services & Sales
Subjects
Introduction to Customer Services, Microsoft programs
Communicating and dealing with Customers
Developing a Customer friendly attitude
Customer Service pitfalls, Going the extra mile
Tertiary Education **3
Colleen Osorio Skills Development Consultancy
Qualification
Moderator & Skills Development Facilitator
Qualification ( OD )
Subjects
Moderator
Skills Development Facilitator
Tertiary Education **4
IQ – Institute for Quality
Qualification
ODETDP – Occupationally Directed Educational
Training and Development Practitioners – Awaiting
certification
5. Feb 2013 - Present
G4S South Africa
Position:
National Learning and Development Manager South
Africa, and supporting Africa (26 countries)
Main Responsibilities:
Skills, Learning and Development Development
within the Organization ( South Africa ). Shared
services to all business units , Cash Solutions, Secure
Solutions , Aviation, Deposita, ATME, Care and
Justice as well as supporting Africa.
Report directly into the HR Directors of the various
business lines.
L&D for a business of around +/-16 000 employees in
SA and 120 000 in Africa.
• Business & Learning Strategies
• Manage the training budget for G4S SA (All
business lines)
• Quality, Standards and Audits – L&D
• Policies and Procedures - L&D
•Design training, department and job role/ group
curriculum .
•Drafting, Developing and writing Training content
• Career and Talent mapping.
•Performance management and Talent reviews/
Talent Management.
• Organizational Development and growth
• Facilitate Training
• Management Training
• Business Coach & Mentor
• Analyze skills / learning gaps.
• Departmental specific / core training.
• Responsible for the WSP / ATR (Workplace Skill
Plan & Annual Training Reports) to the respective
SETA’s (submission, planning, implementation and
monitoring.
• Strategic Planning for Business & B-BBEE
• Development of Support, Management &
Leadership as well as Frontline employees.
• Reporting and SETA association. Relationship
building.
• Industry associations and Training bodies.
• Relationship : Service Providers
WORK
EXPERIENCE
Stanton Chetty
Stan.chetty@gmail.com
073 697 7978
Feb 2013 - Present
G4S South Africa
• LMS- Record keeping and reports – L&D
• BBBEE strategy, verification and monitoring– Skills
Development
• SETA partnership and Association partnerships
• Training Supplier Partnerships
• Learnership Projects and Management
• Graduate Programmes
• Development and Strategic Projects
• Learning Projects – SETA, DHET and G4S funded
• Administrator to all internal learning platforms and
e-learning programmes/ modules.
• Member and administrator of BSC – British Safety
Council.
• Internship and Learning Programmes
• Quality Assurance
• Assistance and Support to Core HR function.
• Assistance and Support to the entire business.
• Special and Social events.
Reason for seeking:
Seeking new career opportunities, growth , change
of environment and better benefits and
remuneration.
6. Mar 2011 – Jan 2013
TNT Express Worldwide
Position:
Skills Development Facilitator, Training Specialist
Main Responsibilities:
Skills Development within the Organization (Africa).
Facilitate Internal training eg, Systems training,
Product training, Corporate Induction and various
other internal training interventions.
Analyze skills / learning gaps.
Departmental specific / core training.
Responsible for the WSP / ATR (Workplace Skills
Plan & Annual Training Reports) to the respective
SETA’s.
Responsible for the completion and strategic
planning of the Organizations Training plans and
Training objectives.
Promote a learning culture and a pro training
attitude amongst Management and employees.
Responsible for the strategic planning, completion
and submission of Discretionary Grants to the
respective SETA’s.
Responsible for the implementation, managing,
claims and correspondence with regards to awarded
Discretionary Grants (Bursary’s, Learnerships,
Workplace Experience, Skills Programs, Internships
etc) from the SETA’s.
Establishing, building and maintaining a good
relationship with Internal, External clients, Training
Service Providers and respective SETA’s
Administration and Training co-ordination (Internal
& External)
Meeting, selection and negotiations with Training
Service Providers.
Record keeping and tracking on training completed
and scheduled for the business and BEE verifications
and Audits.
Assistance and Support to Core HR function.
Assistance and Support to the entire business.
Jun 2010 – Feb 2011
Oasys Innovations (Events & Exhibitions)
Position:
Key Accounts Executive (Sales – Major Accounts)
Main Responsibilities:
Responsible for relationship and business retention
with Key Account clients.
Client prospecting, pipelining and lead generation.
Daily client visits and service review
Handling of queries.
Training and implementation of new accounts.
Promote and introduce Oasys product offerings to
potential clients.
Compiling of designs and presentations.
Briefing events and expo’s to the various planning
divisions.
Project Management of the Event/ Expo.
Quoting , invoicing of Events and Expo’s.
Client Rapport building.
Reason for leaving:
TNT offer to return as the company SDF and Training
Specialist.
WORK
EXPERIENCE
Stanton Chetty
Stan.chetty@gmail.com
073 697 7978
7. Feb 2003 – May 2010
TNT Express Worldwide
Positions:
1. Customer Service Agent (Feb 2003 – Aug 2003)
2. Customer Service Healthcare Nominee (Sep 2003
– Mar 2004)
3. Indoor Sales Executive (Apr 2004 – Jul 2004)
4. Customer Service Major Accounts & Healthcare
Supervisor. (Aug 2004 – May 2010)
Main Responsibilities:
Incoming calls.
Booking of collections, cross border collections,
Quotations and Rate requests.
Track and Trace queries
Providing general updates / information.
Going the extra mile
Building rapport with internal and external
customers.
Responsible for the Healthcare portfolio.
Performing and frontline and support-line function
for Healthcare customers.
Monitoring and evaluating movements of
specimens.
Pro-active tracking and reporting.
Root cause analysis and corrective action plans –
Solution gathering.
Client Prospecting and lead generation.
Maintenance of existing customer base.
Appointment setting for prospect and existing
customers.
Visiting customers, presenting rates, service and
TNT Express Worldwide.
Pipeline Business.
Growth of existing territory revenue generation.
Customer Query Management and Business
Solutions.
Supervision and Management of the Major
Accounts and Healthcare division.
Team motivation and morale.
Team weekly debriefs and coaching.
Involvement in customer service divisions and all
customer service projects.
Responsible for team KPI’s and targets.
Compiling of various Customer Service reports,
management reports, progress reports, production
reports for TNT local Management as well as TNT
international Management.
Customer Service Audits.
Customer Service system and technical skills training.
Escalation reports.
Responsible for analyzing Customer Service results
and compiling action plans.
Assisting in day to day running of the department,
management of the department as well as
department events.
Assisting staff and customers with queries.
Guiding and coaching employees.
Resource planning.
Recruitment in Customer Service.
Sale visits.
Collaborations between various departments.
Member of the cross functional task team.
Compiling of incentives and commissions.
Represented Customer Service at the Skills
Development Committee.
Representative and Secretary of the Management
Development Programme Committee.
Representative of the TNT Tender Department
Committee.
Representative of the TNT Social Events Committee.
Representative of the Board of Industrial Relations
and Disciplinary Procedures (Chairperson ) at TNT.
Attended CS Max training (Train the Trainer) in
Denmark 2005.
Registered and qualified Assessor.
Attended the “Mastering Customer Experience”
intervention in Dubai 2010.
Reason for leaving:
Offered a Key Accounts Sales position out of the
Industry. Decided to take up the new challenge.
WORK
EXPERIENCE
Stanton Chetty
Stan.chetty@gmail.com
073 697 7978
8. Jun 2002 – Jan 2003
Stefanutti Stock Civils.
Positions:
1. Assistant Tender Buyer
2. Estimating Assistant
Main Responsibilities:
Quote requests and rate enquiries.
Customer contact and communication.
Customer feedback and assistance.
Supplier negotiations and selection.
Assisting Tender Buyer on daily tasks and functions.
Assistant to 9 Estimators / Directors
Responsible for the collections, distributions,
compiling, completion and submitting of
Government tenders.
Clerical duties.
Tender meetings and announcements.
Record keeping and management of tenders.
Reason for leaving:
Seeking better job opportunities and a career in
Customer Services/ Contact Centre.
WORK
EXPERIENCE
Stanton Chetty
Stan.chetty@gmail.com
073 697 7978
Key Career Achievements , Associations
& Partnerships
Achievements
• Started my career life at a young age.
• Completed my Customer Service qualification.
• Completed my Management Development
qualification.
• Registered Assessor and Moderator.
• Qualified Skills Development Facilitators (SDF )
and appointed by TNT Express as their primary
SDF.
• Completed various TNT internal and external
programmes.
• Completed , Train the Trainer course in
Denmark 2005.
• Training Specialist.
• Completed the Customer Experience and
coaching course in Dubai 2010.
• Career background and expertise in Customer
Services, Sales and Marketing, Training and Skills
Development.
• Representative of the Skills Development
& EE Committee’s in all Companies I was
employed at.
• Completed my PSIRA Grades E-B , 2013
• Completed my OETDP – Occupationally Directed
Education , Training and Development Practices
• Representative of SAEPA (South African Parcel
Association
• Representative of RFA (Road Freight Association)
• Representative of SAAFF ( South African
Association for Freight Forwarders )
• Representative of SASA – South African Security
Association
• Key member in the Security Industry Training
Authority and Security Curriculum – Run by
Industry
• Representative of the Events Committee at all
Companies I was employed at.
9. Contact person
Franz Verufen
HR Director Secure Solutions
Paul Clegg
HR Director Cash Solutions
Charles Myburgh
HR Director SA ( former)
Costa Diavastos
HR Director SA (former)
Kobus Fourie
Managing Director
David Bekker
National HR Manager
Madaleini Nel
National HR Manager
Craig Andrews
National Sales Manager
Andrew Hewitt
Director
Company
G4S South Africa
Centurion, South Africa
G4S South Africa
Centurion, South Africa
G4S South Africa
Centurion, South Africa
G4S South Africa
Centurion, South Africa
G4S South Africa
Centurion, South Africa
TNT Express Worldwide
Johannesburg, South Africa
TNT Express Worldwide
Johannesburg, South Africa
Oasys Innovations
Robertsham, South Africa
Stefanutti Stocks
Kempton Park, South Africa
Contact details
082 377 0651
082 468 5559
082 330 2467
082 376 6321
Now MD at Servest
Former G4S MD of Secure Solutions, G4S
North West Africa and G4S Indonesia
079 514 1892
www.tnt.com
082 804 9909
www.tnt.com
011 210 2500
www.oasys.co.za
011 571 4300
www.stefanuttistocks.com
PROFESSIONAL
REFERENCES
Stanton Chetty
Stan.chetty@gmail.com
073 697 7978
• Contactable via email or mobile. Optional mobile number is 082 330 0350.
• Notice period is 1 calendar month (from the 1st of the month)
• Current package is R 574 248. 00 annum (Medical Aid, Pension Fund)
• Present additional benefits - Petrol Card, Car Allowance, E-Tag, Cell phone, Laptop, 13th Cheque,
Senior Management Bonus Incentives
• Desired remuneration – R 650 - 700k - p/annum (negotiable)
- Benefits : Car Allowance, Petrol Card, E-Tag , Cell Phone, Laptop, 13th
cheque, production bonus etc.
incentives (if applicable to role)
ADDITIONAL
INFORMATION