Mobility consulting & solutions delivery

1. SmartConnect Technologies
SmartMobi – Enabling
Enterprise
Communications/Solutions
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2. Corporate Snapshot
 SmartConnect Technologies
 Genesis – 2010 (India/Dubai/South Africa)
 Focus on Unified Interaction Management across channels/verticals
 Blended shore delivery models
 Full-fledged “managed-services” offering across portfolio
 Specializing in delivering “Extended Services”
 Staff – 30+
 Management Team
 Worked with many of the top technology companies
 Implemented several ‘Product Lifecycle Management’ and services deals
 Structured and managed JVs and partnerships between leading US and
Offshore companies
 Set-up Indian offshore operations for various US tech-majors
 Over 100+ years of collective Unified Interaction Management solutions
experience across BPO/BFSI/Retail/Telco etc
 Proponents & successful deployments of Private-Cloud architecture
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3. Management Team
 Srikanth SESH – Founder & CEO
 Over 20+ experience in TMT space, 10+ years of entrepreneurial
ventures’
 Led various start-2-growth ventures successfully
 Involved in various funding rounds over $10m for various start-up
ventures(recently Jafco Asia-Consilium)
 Instrumental in setting up Indian operations of
Genesys/Greenplum/Premiere Global Services thru a BoT initiative
(iSmart Panache) – TechSupport, Professional Services, University etc.
 Instrumental in the BPO-led GTM initiatives of Genesys suite in 2007,
spearheading the TDM-2-IP solution transition
 Involved in introducing rapid-deployment of CC solutions, virtualization
& cloud-computing for enterprise rollout of contact-center
 Led successful GTM of Genesys practice, awarded best-JAPAC partner
in 2009
 Entrepreneur (4 start-ups), builder (3 M&A/JV’s) and change agent (5
turnarounds).
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4. Confused - Mobile Technologies!
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5. Enterprises… Today
 Delayed decisions..data is not real time.
 Process delays..costs..lower margins..
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6. Need for Mobility
Today any enterprise function needs to be automated the tool
becomes indispensable. Having automated and optimized the
tools to handle various functions, organizations struggle for –
 Extending it to the last mile.
 Get the field force more responsive and agile.
 Reduce the exceptions in the process owing to latency.
 Have a cock-pit view of the “Big Picture” for senior
executives, while on the go..
 Let middle level managers to access key data to enable
them to make a decision..
 Access to enterprise data, anywhere, anytime.
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7. Mobility helps…
 Its omnipresence, ensures you are connected to
enterprise all the time.
 Lower capital cost and operating costs.
 Enables you to cut down infrastructure cost
drastically.
 Enables to you to cut time delays to ensure a better
productivity and lower operating costs.
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8. Our Offering
 Business driven solutions in the enterprise mobility
space – domain expertise
 Services to design and develop end to end product -
Outsourced Product Development
 Provide measurable benefits to global enterprises
using existing products and components – Time to
Market advantage
 To work with existing product companies to add cost
effective offshore development and value additions
using our experience in the Retail, Cargo and other
enterprise domains.
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9. Mobility Applications
 Consulting  Platform
 Solutions architecture, Value  Apple-i, Windows, Android,
propositions BlackBerry
 Product conceptualization,
architecture and management
 Client Projects
 Architect & Deliver  Mobile Marketing Platform
 Enterprise Applications/Solutions  Content delivery platform
 Multi-channel integration  Integrators to 3rd party
 Enterprise-Apps Integration (using ERPs/SCMs/CRMs
Middleware)
 Business Intelligence
 Portfolio – IP
 Vertical Focus  L & D Framework
 Education (mLearning, Online  SCM for Retail
tests…)  Distribution and Route
 Retail (Enquiry, Ordering, Inventory, Accounting
SCM, Survey ….)  Mobile application to handle
 Healthcare (Patient Survey, in-line sales & support
mHealth….)
 Manufacturing (SCM, Ordering,
Financials, Survey…)
 Contact-centre/UC apps
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10. SmartMobi
Apps Framework
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11. SmartMobi – A Quick Peek
 Mobile Device Management
 Access Control (premise/cloud)
 Device security
 User Management (LDAP)
 On-device data encryption
 Password policy enforcement
 Data storage / erase
 Branding App Center
 Enterprise Branding
 Secure Management / Maintenance / Enhancements
 Platform / SP Independence
 Multi-vendor/OS support (iOS / Android / Windows)
 Seamless integration (enterprise applications)
 Manageability / Scalability
 SoA/WebServices architecture
 SaaS architecture/deployment
 Least TCO
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12. SmartMobi-MDM
 The Mobility Server acts as an intermediary between the
Customers enterprise tools and the mobile client application
 The mobility server is a Java based solution built on open-
source platforms.
 The core objective of the Mobility Server is –
 Developers to develop enterprise applications that share mobility
concepts
 Developers to customize the developed application by integrating with
existing enterprise IT Infrastructure
 Administrators in enterprise to manage the application in terms of
provisioning and access control.
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13. Overall Architecture
 Service Oriented Architecture
 Modular & scalable.
 Web services driven
Devices Mobility server
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14. Product Architecture
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15. Functional Modules
User Management Alert Management
 Access Control
 IMEI, Macid  Provisioning
 Role based (RBAC)
 Password Policies
 Set Business Rules
 Network Policies  Alert Type – PUSH/PULL
 Import profiles from external applications /  Escalation mechanism
create users  Privilege setting
 Provisioning
 Group assigning  Routing mechanism
 Role mapping  UI rules
 Alert mapping  Group assigning
 Device Mapping  Set exception rules
 Preferences setting
 Work-Flow management  Manage Read Receipts
 System
System Management  Escalation Matrix – process/group
based
 Real-time Dashboard generation
 SMSC integration
 Audit trail reports
 Enable/Disable/Suspend
 Device Provisioning
 Version controller & Update management
 Health monitor
 Deployment management
 Platform Management – iOS, Android,
Blackberry and Windows Mobile
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16. Security & Manageability
 Highly Secure. Triple DES Encryption of data while
over the air.
 Multi pass encoding – TEA
 Architecture allows complete abstraction behind
firewalls (DMZ and SZ)
 Compliant with Open Mobile Alliance device
management specifications –
 Application provisioning
 Device Management – Erasure, status etc.
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17. We Serve !!!!
Includes past clientele, served by Smartyz
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18. CONNECT! Edge
Proven, Verified Resources
 Complete, unique and hard-to-find skill-sets
Top-Notch  Global experience – skill sets
Skills
 Impeccable quality – comparable with global standards
 Agile Implementation Process
End-to-End Solution Delivery & Support
True  Single point-of-contact for the customer to coordinate all
Solutions deliverables, including integration with 3 rd party applications
 Established support infrastructure
 Managed Services
Solutions that grow as you grow
 Affordable services packages from a leader – grow your reliance on
Flexibility you move into new opportunities.
 Long-standing relationship assures you of the seamless integration of
software and systems which results in a more stable environment
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19. Questions !!!
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20. SmartConnect
Orchestrate | Channelise | Unify
© 2010-12 SmartConnect Technologies. All Rights Reserved.
The information herein is for informational purposes only and represents the current view of SmartConnect Technologies (and its associates/group companies),
as of the date of this presentation. Because SmartConnect must respond to changing market conditions, it should not be inter preted to be a commitment on the
part of SmartConnect, and SmartConnect cannot guarantee the accuracy of any information provided after the date of this prese ntation.
SmartConnect MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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21. Srikanth SESH
Call: +91.98197 12091
sriksesh@smartconnectt.com
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