1010 introducing the new sap global batch traceability gbt key to manage quality investigations product withdrawal recall

©2012 SAP AG. All rights reserved.
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SAP Global Batch Traceability (GBT) - manage quality investigations & product withdrawal/recall
Stephen Cloughley, Sr. Director, SAP Labs LLC

SAP Global Batch Traceability (GBT) - manage quality investigations & product withdrawal/recall
Stephen Cloughley, Sr. Director, SAP Labs LLC

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What is a Batch? Example: Process Industry
Batch Number
C1020
Material
CAE_200
Batch Status
„Released“
Shelf Life
12.2014
Alcohol
55 %
…
…
85% alcohol
91% alcohol
55% alcohol
Shelf Life: 12.2014
Batch = Material or product quantity with homogenous characteristics

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Batch = Production Order Quantity
What is a Batch? Example: Discrete Industry
700012
Production Order 700012
C2
Input Batches
Output Batch
Batch Number
700012
Material
P-100
Batch Status
„Released“
Production Date
02.01.2011
Production Order
700012
…
…
C1
Production Line 1

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Batch = Date Code
e.g. the quantity of a product produced on a specific production date
e.g. the quantity of a product with the same shelf life expiration data
700012
What is a Batch? Example: Process Industry
Production Order 700012
C2
Input Batches
Output Batch
Batch Number
700012
Material
P-100
Batch Status
„Released“
Production Date
02.01.2011
Expiration Date
02.01.2015
…
…
C1
Production Line 1

What are the prevailing issues in the absence of a corporate batch genealogy solution?

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What is the situation at customers today? Shortcomings that are addressed by GBT
In case of an issue with a batch/serial number/handling unit
→no complete product genealogy tracing
of all materials purchased, consumed, manufactured, and distributed in the supply network
Today’s capability restricted to single SAP ECC instance
No cross-system tracing capability.
Inability to analyze multiple tracking objects (e.g. batches/serial numbers/ handling units) bottom up or top down in a single run
Data is inconsistent
missing data links between the tracking objects
broken links across systems

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Do any of these issues sound familiar?
How can I search , explore and get reports from the corporate product genealogy - from a single point of entry?
How can I bring together batch genealogies from distributed batch record systems within and across organizations?
How can I find quickly remaining bad batch quantities from across all my organizational and business partner locations?
How can I quickly identify the delivery item record to customers in case of batch issues in order to execute targeted holds, withdrawals or recalls?
How can I quickly determine the distribution records and get internal stock overview for multiple batches and their children batches in a single run?
How to overcome missing batch ID linkages that arise as batches travel from one system to another?
How can I create distribution, stock overview and/ or material balance reports at the push of a button to gain the necessary insight as to what to report, restrict & recall fast?

Run better with SAP Global Batch Traceability
Solution KPI: Time to insight
Gain immediate insight into your corporate product batch genealogy Fast reporting on the precise identification of the distribution record to drive pinpointed hold, withdrawal and recall actions Process multiple batches in a single run

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KPI and value of SAP Global Batch Traceability
Value The identification of the distribution record related to a product batch genealogy enables fast and efficient execution on holds, withdrawals and recalls limiting
Impact on consumer health and associated corporate liabilities
Your financial risk exposure relating to product issues
The Impact on your brand Comply with regulatory reporting deadlines in case of product issues
Key solution KPI: Time to Insight
SAP Global Batch Traceability provides a corporate-level view on a cross- system product genealogy and the distribution of related tracked objects, and
„enables rapid investigation and, when required, precision withdrawal/recall & timely regulatory reporting“

Solution Scope
The SAP Global Batch Traceability Repository
The way SAP Global Batch Traceability receives product batch genealogy and related traceability data

The SAP Global Batch Repository captures and unifies product batch genealogy and related tracked objects data from either a single or distributed SAP ERP and non-SAP system(s)
Repository
Business network partners
3rd party WMS
Supplier ERP
ERP EMEA 2
ERP EMEA 1
ERP USA 1
ERP USA 2
3rd party batch record systems
SAP Global Batch Traceability
Search batches
Explore genealogy
graphically
View top- down where- used
list
View bottom-up where- used
list
Create reports
Identify & maintain broken links
Report on multiple batches in a single run
Corporate systems
Business Partner batch record systems

The difference between ERP Batch Management and SAP Global Batch Traceability

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The Difference between ERP Batch where used list and Global Batch Traceability
Features
ERP Batch Where Used List
Global Batch Traceability
(GBT)
Top Down / Bottom Up Analyze (Tree View)
Yes
Yes
Top Down / Bottom Up Analyze (Graphical View)
No
Yes
Across system tracing capabilities
No
Yes
Considering Non SAP Systems
No
Yes
Considering Handling Units (*), Serialnumbers (*)
No
Yes
Considering Non SAP Tracked Objects (e.g. Pallets)
No
Yes
Analyze multiple tracked objects in one run
No
Yes
Identify broken links and maintain batch network
No
Yes
Report (Distribution records) to inform the government office and customers
No
Yes
New data model for high performance
No
Yes
(*) Integration of Handling Units and Serial Numbers is not in Standard GBT 1.0. Please consult Juergen.Wettengl@sap.com

The Solution Experience
The end-user experience embedded in a product issue resolution process

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SAP Global Batch Traceability embedded in the product issue resolution process
SAP Global Batch Traceability Repository
SAP ERP1
SAP ERP2
SAP ERP3
3rd party Batch System
Business Partner System
Customer/
supplier
Manufacturing
Product issues notific.
Global Batch Exploration
Precision Action
Customer
Manufacturing

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SAP ERP1
SAP ERP2
SAP ERP3
Customer/
supplier
Manufacturing
Precision Action
Customer
Manufacturing
Product issue notifications

Search batches
Explore genealogy
graphically
View top- down where- used list
View bottom-up where- used
list
Create reports

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SAP ERP1
SAP ERP2
SAP ERP3
Customer/
supplier
Manufacturing
Precision Action
Customer
Manufacturing
Root cause analysis
Root cause results

Search batches
Explore genealogy
graphically
View top- down where- used
list
View bottom-up where- used list
Create reports

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SAP ERP1
SAP ERP2
SAP ERP3
Customer/
supplier
Manufacturing
Precision Action
Customer
Manufacturing
Root cause analysis
Root cause results
Notifications
Holds
Withdrawals
Targeted Recalls
Enable Internal Reports

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SAP ERP1
SAP ERP2
SAP ERP3
Customer/
supplier
Manufacturing
Precision Action
Customer
Manufacturing
Root cause analysis
Root cause results
Maintain broken batch links
Notifications
Holds
Withdrawals
Targeted Recalls
Enable Internal Reports

Use Case Examples
1.From notification of a finished product issue to push of a button reporting in order to execute precision holds, withdrawals and recalls
2.From the identification of a production line malfunction issue to push of a button reporting in order to execute precision holds, withdrawals and recalls

Julie, a consumer, reports a product issue concerning a finished product

John, a Quality Management Expert, starts the investigation

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The Quality Management Expert’s first objective is to get an overview of the product issue at hand

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The Quality Management Expert’s first objective is to get an overview of the product issue at hand

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The quality issue investigation established a problem with the raw material batch ID C_2902

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The quality issue investigation established a problem with the raw material batch ID C_2902

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The QM Expert‘s next objective is to precisely establish the distribution record for the bad batches

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The QM Expert‘s next objective is to precisely establish the distribution record for the bad batches

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The QM Expert can likewise request a report on the reamining internal stock distribution

Bill, a plant supervisor, identifies a malfunction on a production line

John, a Quality Management Expert, can now immediately explore the issue and pinpoint all affected bad product batch stock

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The supervisor calls and advises that there has been issue with production line A on (the) 12th December 2011.

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The supervisor calls and advises that there has been issue with production line A on (the) 12th December 2011.

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Immediately the QM expert understands that the second batch was already distributed to external parties

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Immediately the QM expert understands that the second batch was already distributed to external parties

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You can easily refocus the batch network graph and set for example a raw material batch ID as a root node

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Push of button creation of a distribution report for multiple batches in a single run

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Push of button creation of a distribution report for multiple batches in a single run

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Create a Material balance report at a push of a button

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Create a Material balance report at a push of a button

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Get the transparency and insight needed to execute precision holds, withdrawals or recalls
Protect your consumer
Protect your brand
Minimize your corporate risk and financial exposure in case of product issues

Thank you
Please contact:
Stephen Cloughley Sr. Director Auto-ID & Supply Network Traceability SAP Labs, LLC 3999 West Chester Pike Newtown Square PA, USA Office +1 610 661-1000 Mobile +1 267 312-0326
Stephen.cloughley@sap.com
www.sap.com

1010 introducing the new sap global batch traceability gbt key to manage quality investigations product withdrawal recall

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