1. Sreeraj J
Mobile: +971505012907 E-mail: sreerajj86@gmail.com
PPrrooffiillee SSuummmmaarryy
Qualified and competent IT professional with 2+ years of proven experience in IT support, desktop support,
software/hardware engineering, administration, client relations and customer service within diversified industries.
Hold excellent knowledge on various Operating Systems, Server, Programming & Scripting Languages, Technical
Software, Applications and Processors. Has great efficiency with frameworks, languages, and development tools.
Possess excellent ability to lead team on development projects and complete tasks effectively. Demonstrated
competencies in installation, maintenance and troubleshooting of hardware – software. Willing to gain professional
work experience in challenging IT work environment to show excellent work skills gained from past service records.
Performed well under work pressure, met project deadlines successfully and resolved customer support issues
effectively. Possess excellent analytical, problem solving, troubleshooting, coordination, client support,
interpersonal, time management and communication skills.
Strengths
+ Fast Learner
+ Skilled PC Assembler
+ Skilled in troubleshooting – Desktop Support
+ Skilled in programming , SQL, C++ language
+ Able to communicate in multiple languages
+ Expertise in Software/Hardware Engineering
+ IT software project implementation
+ Effective client & technical support skills
+ Flexible – Result oriented – Dependable
EEdduuccaattiioonnaall BBaacckkggrroouunndd
Master of Business Administration – ICFAI, Sikkim University India Nov 2013 – Apr 2017
Specialized in International Business
Bachelor of Technology – Marian College of Engineering 2005 – 2009
Specialized in Computer Science and Engineering
CCaarreeeerr SSnnaappsshhoott
Associate Software Engineer / Quality Analyst / Tech Support Jul 2012 – Oct 2013
Founding Minds Software Pvt. Ltd, India
CCoorree CCoommppeetteenncciieess
Network Engineer
· Install computer networks such as local area networks (LANs), wide area networks (WANs), the Internet, intranets,
and other data communications systems.
· Establish networking environment by designing system configuration; directing system installation; defining,
documenting, and enforcing system standards.
· Support administration of servers and server clusters, Manage system back up, Restore protocol, Document network
problems.
· Manage email, spam, and virus protection, ensure networks are running smoothly.
· Maximize network performance by monitoring performance; troubleshooting network problems and outages;
scheduling upgrades; collaborating with network architects on network optimization.
· Undertake routine preventative measures and implement, maintain and monitor network security.
· Secures network system by establishing and enforcing policies; defining and monitoring access.
Page 1 of 3

2. · Accomplish information systems and organization mission by completing related results as needed.
· Reporting network operational status by gathering, prioritizing information; managing projects.
IT Engineer
· Detect, analyze, and defend against network penetration: Execute Intrusion Detection/Prevention System
· Install Firewalls: application gateways and Access Control List based packet filters
· Configure and handle crypto-capable routers and Virtual Private Networks
· Propose, plan, experiment and implement robust authentication mechanisms – both network and host.
· Gather, interpret, and analyze data in forensic security investigations
· Assist in identifying, recommending and implementing new processes or amendments to current ones to improve
team functionality and service provision to customers
· Review network documentation against regulatory & security standards, best practices and company requirements
· Recommend and implement Network security for customer as a service.
Administration Support
· Act as the point of contact on administration matters; ensure smooth functioning of the department in handling day-to-
day transactions.
· Attend to general inquiries and provide information on company services; excellent customer service through prompt
resolution of issues and concerns.
· Preserve proper records of incoming and outgoing correspondence, file documents and letters systematically, and
keep all assigned files up-to-date. Maintain confidentiality.
· Liaise and coordinate with internal and external parties for events, meetings, travel arrangements. Maintain rapport
and professional relations at all times.
· Provide executive personal assistance, office management, secretarial, clerical and administrative support to
management and employees.
· Manage diary, schedule appointments, record minutes of the meeting, and organize details of travel and events.
Knowledge of the organization set up and upholds confidentiality in all official transactions.
· Communicate with internal departments as well as all third parties to exchange information, coordinate activities, and
promptly resolve issues.
· Handle complete facilities set up and upkeep; ensure enough quantity of supplies to support operations. Devise
comprehensive filing system and handle document control.
· Take part in developing strategies and carrying out group policies and procedures in collaboration with senior
management.
Associate Software Engineer / Quality Analyst
· Create and execute test strategies for products that verify enhancements meet business requirements and user
expectations
· Identify and effectively communicate quality risks and mitigation strategies so the appropriate measures can be taken
by the product team
· Detect and catalog defects with appropriate detail so they can be resolved quickly and effectively
· Create and run manual and automated tests on our product to assure any new functionality does not negatively
impact the end user experience
· Collaborate with Software Development, Web Development, Business Analysts, Project Management, and support
teams to verify the products retain a high quality standard among our users
· Review and provide meaningful feedback on work products from the SDLC including product design specifications and
project requirements
· Document and communicate test results to project team and management to facilitate a decision for release
· Demonstrate authority and expertise of a functional area or system supported and maintained
· Mentors other analysts, providing coaching and training in test techniques, process improvements and core system
support by the Quality Management team
· Meet professional obligations through efficient work habits such as, meeting deadlines, honoring schedules,
coordinating resources and meetings in an effective and timely manner, and demonstrate respect for others.
Finaconnect
Page 2 of 3
PPrroovveenn JJoobb RRoollee
PPrroojjeeccttss HHaannddlleedd

3. · Copyrighted product of Founding Minds Software, the platform grants access to the clients from anywhere in the
world to manage and receive the required reports related to various insurance plans.
· JSF Technology is used.
· Maintain effectively a routine check of the platform’s perfect functionality every day and also to check if there were
any anomalies present in any of the platform’s pages.
Platform for Merriman Capital – US based investment banking firm
· A platform where investors personally selected by Merriman Capital, can invest their money on hard investments such
as Oil fields.
· Technologies used are JSF, SQL Server.
· As Lead Quality Analyst: Handled effectively and maintain functionality of the platform at all times and to report and
re-check all problems
CCeerrttiiffiiccaattiioonnss
Cisco Certified Network Associate; Cisco ID – CSCO12643643
· Routing and Switching
· Security
Oracle 10g Certified Professional Database Administration
Java Platform, Enterprise Edition
.Net Technology
Java Programming
B1 Level German
Business Communication
AAffffiilliiaattiioonn
B.Tech Final year project: Student database enrollment and Management
Participated in the JENESYS program, (Japan East-asia Network for Exchange of Students and Youths).
Studied Japanese Language at a center in Trivandrum under the auspices of the Japanese Cultural and Information
Centre.
Summer Camp at Goethe Zentrum, Trivandrum – Received certificate of Appreciation for Teaching and being a part of
Summer Camp (2011).
Studied Piano and Guitar at Sam’s School of Music – Certified by the Trinity School of Music London.
Networking: CCNA, CCNA Security
RDBMS: Oracle Database 10g/11g
Languages: SQL, PL/SQL, C++, C
OS: Windows, Linux (Learning)
Tools: SQL*Plus, Visual Studio, Net Beans, .NET
Nationality: Indian
Date of Birth: 31st Oct 1986
Marital Status: Married
Visa Status: Visit Visa
Languages : (Proficient) English, Hindi, German
(Learning) Russian, French, Spanish
Reference : Available upon request
Page 3 of 3
IITT PPrrooffiicciieennccyy
PPeerrssoonnaall DDeettaaiillss