1. SREE REKHA RAVEENDRAN NAIR
Linkedin: https://www.linkedin.com/home?trk=nav_responsive_tab_home
Mobile: +91 9042326708
Email: rekharavee@ymail.com
Looking forward to work in an esteemed organization with a highly innovative, creative and
skilled workforce. Willing to work in a challenging and competitive environment, which provides
me an opportunity to enrich myself, contribute and grow with the organization.
 Excellent verbal and written communication skill.
 Ability to adapt quickly to new systems and duties
 Interest in Business Analytics and Soft Skills development
 Good Team Player.
 High level of motivation skills.
 Effective time management.
A qualified B.E graduate having 3 plus years of professional work experience:
Organization Name: HCL Technologies, Chennai, India
Role : Junior Engineer (International Voice)
Client : British Telecommunication, London, United Kingdom
Industry : Telecommunication
Period : June 2014- Present (1 Year, 8 months)
Job Description:
 Currently having over 21 months (June’14-Feb’16) of technical support (International
Voice) experience with HCL Technologies, Chennai.
 Involved chiefly in the analysis of business queries, enhancement of application
management, maintenance and troubleshooting broadband, emails, telephone and other
products of British Telecom.
 Support team leader, manager in quick implementation of new procedures arising out of
service review, meetings and monitor new procedures is followed within the team.
 Providing Voice Training and mentoring of new employees in the team.
 Ensure that risk control and compliance policies are adhered within the team.
 Operate with high levels of client satisfaction in relation to any on-boarding queries/issues
 Proactively support other teams in processing during exigencies
 Work closely with stakeholders and establish a good rapport
 Analysis of customers, document reports regarding business situations that complements
the business of the organization.
Professional Objective:
Career Profile:
Personal Profile:

2. Organization Name: Chinmaya Yuva Kendra (Global Youth Wing of Chinmaya Mission)
Programme : Youth Empowerment Programme
Industry : Non-Profit Organization
Roles : Management Trainee (June 2012-Sepetember 2012) /
Management Trainer (September 2012- September 2013)
Period : June 2012-September 2013 (1 year, 4 Months)
Job description:
 Have over 16 months experience of conducting management workshops, seminars in
schools and colleges in both town and outskirts of Puducherry.
 Making, editing and providing PowerPoint presentations, conducting seminars and
activities relating to corporate workshops.
 Planning and Scheduling of training activities in the organization.
 Work with managers to plan and coordinate the work of organization.
 Help set policies for the organization.
 Sales and promotion of products as part of fund raising initiative of the organization.
Languages : PHP, SQL, PLSQL & HTML. (Oct’13-Mar’14).
Database : Oracle 10g, 11g, My SQL.
Course completed : CCNA (March’12 – June’12) - Sansbound Solutions.

 Have been the Consistent Performer in HCL, received several Spot Ovations and Star of
the Month in the year 2014.
 Have been appreciated by client for the quality of work and for being helpful to the
customers during business queries.
 Received Star of the Quarter Award in HCL in the 1st quarter of 2014.
 Spokeswoman for Chinmaya Mission Global Youth Wing in 2012.
 Chief Coordinator for Chinmaya MissionYouth Empowerment Programme in 2013 in
Puducherry.
 Participate in Business Analysis training programs, seminars conducted by Business
forums in Chennai, India
 Attending seminars, workshops conducted by motivational speakers.
 Reading self-help books, learning foreign languages.
Extra Curricular Activities & Hobbies
Awards & Achievements
Technical Skills

3. Anna University, Chennai
B-Tech (2008-2012)
Electronics and Communication, CGPA-6.5
SDAV Higher Secondary School
Higher Secondary (2006-2008), 83%
Science, 83%
Prince Matriculation Higher Secondary School
Matriculation (2005-2006), 69 %
Name: Miss. Sree Rekha. R
Date of Birth: 10 Aug 1990
Nationality: Indian
Languages known: English, Hindi, Tamil, Malayalam, Sanskrit
Permanent Address: 2/198, Ragava Nagar,
1st Main Road, Madipakkam
Chennai – 600091.
I hereby declare that all information furnished above is true to the best of my knowledge and
belief.
Place : Chennai
Date : SREE REKHA RAVEENDRAN NAIR
Personal Details:
Declaration:
Education