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Software Advice IndustryView: Manager Misconduct Complaint Report

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Software Advice surveyed nearly 400 employees to find out what methods for filing a formal complaint against their boss would make them most comfortable.

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Software Advice IndustryView: Manager Misconduct Complaint Report

  1. 1. Software Advice IndustryView: Manager Misconduct Complaint Report Trends and best practices from the industry
  2. 2. Abstract Having clear lines of communication is important in a business, but that can become tricky when an employee needs to report a superior for misconduct. We interviewed nearly 400 full-time employees to learn a couple of things: • Are employees uncomfortable with reporting their boss? • What methods are businesses using for employees to file such a formal complaint? • What methods for filing a formal complaint against their boss would make employees most comfortable?
  3. 3. Comfort Level With Filing Complaint Against Boss 17% Not at all comfortable 14% Minimally comfortable 37% Moderately comfortable 32% Very comfortable Only 32 percent of respondents said they would feel “very comfortable” with filing a complaint against their boss.
  4. 4. Comfort Level With Filing Complaint Against Boss, by Age 18-24 25-34 35-44 45-54 55-64 65+ 0% 20% 40% 60% 80% 100% Very comfortable Not at all comfortable Minimally comfortable Moderately comfortable Those were were 65 or older were most likely to say they were “not at all” or “minimally comfortable” with filing a formal complaint against their boss.
  5. 5. EEOC Charges, by Type (2007-2013) 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% 2007 2008 2009 2010 2011 2012 2013 Race Retaliation Sex Age Disability National origin Religion Color Employees are uncomfortable with reporting their boss due to the possibility of retaliation, the most often filed charge to the EEOC in 2013.
  6. 6. Most-Used Channels for Filing Complaint Against Boss Don't know/don't have one In person, HR In person, boss' manager Email, HR Email, boss' manager Employee relations software Other 0% 5% 10% 15% 20% 25% 30% 35% Percent of sample Thirty-five percent of respondents said that they didn’t know what the proper channel was to file a formal complaint, or that they didn’t have one.
  7. 7. Preferred Channels for Filing Complaint Against Boss In person, boss' manager In person, HR Email, HR Employee relations software Email, boss' manager Other 0% 5% 10% 15% 20% 25% 30% 35% Percent of sample In person meetings with HR or the boss’ manager (32 percent each) were the most preferred channels for filing a formal complaint against a superior.
  8. 8. Importance of Comfort with Filing Complaints to Job Satisfaction 45% Very important 30% Moderately important 14% Minimally important 11% Not at all important Seventy-five percent of respondents said that being comfortable with filing a formal complaint was “very” or “moderately” important to their job satisfaction.
  9. 9. Learn More About Web-based HR Software Read the full report Get free price quotes on top Web-based HR software Get unbiased reviews & free demos on top Web-based HR software Read Report Get Free Quotes Get Free Demos
  10. 10. @SoftwareAdvice /company/software-advice /SoftwareAdvice @SoftwareAdvice Software Advice™ is a trusted resource for software buyers. The company's website, www.softwareadvice.com, provides detailed reviews, comparisons and research to help organizations choose the right software. Meanwhile, the company’s team of software analysts provide free telephone consultations to help each software buyer identify systems that best fit their needs. In the process, Software Advice connects software buyers and sellers, generating high-quality opportunities for software vendors.

Software Advice surveyed nearly 400 employees to find out what methods for filing a formal complaint against their boss would make them most comfortable.

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