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Software Advice BuyerView: Dental Software Report 2014

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Software Advice speaks with hundreds of dental professionals searching for dentistry software solutions. We wanted to find out what drives practices to purchase these systems and why, so we recently analyzed data from 368 interactions with prospective dental software buyers.

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Software Advice BuyerView: Dental Software Report 2014

  1. 1. Software Advice BuyerView: Dental Software Report 2014 Insight into today’s software buyer
  2. 2. Every year, Software Advice speaks with hundreds of dental professionals searching for dentistry software solutions. To find out what drives practices to purchase these systems and why, we recently analyzed data from 368 interactions with prospective dental software buyers. Key findings included: ! ! • The overwhelming majority of buyers (93 percent) were seeking integrated suites, but only 31 percent had a preference between Web-based and on- premise solutions. ! • Slightly more than half of buyers (51 percent) still relied on manual methods: 30 percent were using paper exclusively, and 21 percent employed a combination of paper records and software. ! • Imaging device/digital sensor integration was the top-requested software application among prospective buyers. Abstract
  3. 3. Most Buyers Seek Integrated Suites Nearly all prospective buyers surveyed seek integrated suites. Five percent prefer a best-of-breed solution, and the rest are OK with using multiple products. 2% 5% 93% Integrated suite only Best-of-breed Multiple products OK
  4. 4. Most Buyers Have No Preference on Deployment Most prospective buyers surveyed have no preference between Web-based and on-premise solutions. Web-based systems were more popular for those who did. ! 69% 9% 22% Web-based On-premise Not sure
  5. 5. More Than Half of Buyers Are Still Using Manual Methods Slightly more than half of buyers are still relying on manual methods exclusively or paired with software. ! 7% 1% 21% 30% 41% Commercial software only Paper only Paper and software Proprietary software only Not applicable/new practice
  6. 6. Most Requested Applications for Buyers Most potential buyers specifically cited imaging device and/or digital sensor integration as their top software application request. Digital sensor/imaging EHR Billing Electronic claims 0% 5% 10% 15% 20% Percent of sample
  7. 7. Most Requested Modules for Buyers Our respondents’ other popular software requests included modules. Robust recall and appointment reminder systems topped the list. Recall system/reminders Reporting Coding Staff scheduling 0% 5% 10% 15% 20% Percent of sample
  8. 8. Most Necessary Applications for Buyers When it comes to must-have software applications, patient scheduling was actually considered more necessary for potential buyers than digital imaging. Patient scheduling Billing EHR Digital imaging 0% 20% 40% 60% 80% 100% Percent of sample
  9. 9. Top Reasons for Replacing Existing Software The most commonly cited reason respondents gave us for replacing their current software is that they needed improved integration. Improve integration Reduce paperwork Current performs poorly Government compliance Current billing/claims poor Other Current lacks features Current user-unfriendly Current expensive 0% 5% 10% 15% 20% Percent of sample
  10. 10. Most Buyers Are Small-Practice Leaders Most of our buyers came from small dental practices with more than half of respondents practicing dentistry solo. 3%5% 8% 23% 61% Solo practice 2 3 4 5+
  11. 11. Nearly All Respondents Have Less Than 10 Employees The great majority of our sample (93 percent) consists of practices with 10 or less employees. 1% 6% 93% 1-10 11-20 20+
  12. 12. Prospective Buyer Size by Number of Users Nearly three-fourths of respondents said their next software purchase was intended for just two to five users. 6% 17% 71% 6% Single user 2-5 6-10 11+
  13. 13. Prospective Buyers by Dentistry Segment The buyers we spoke to came from a variety of dental concentrations, but the majority represented general dentistry practices. 4% 3% 3% 5% 85% General dentistry Periodontics Pediatric dentistry Orthodontics Other
  14. 14. Read the full report Get free price quotes on top dental software Get unbiased reviews & free demos on top dental software Learn More About Dental Software Read Report Get Free Quotes Get Free Demos
  15. 15. Software Advice™ is a trusted resource for software buyers. The company's website, www.softwareadvice.com, provides detailed reviews, comparisons and research to help organizations choose the right software. Meanwhile, the company’s team of software analysts provide free telephone consultations to help each software buyer identify systems that best fit their needs. In the process, Software Advice connects software buyers and sellers, generating high-quality opportunities for software vendors. @SoftwareAdvice /company/software-advice @SoftwareAdvice/SoftwareAdvice

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