Trends in Recruitment Marketing
Chris Brablc
Director of Marketing
We live in a hyper-connected world
© 2015 SmashFly Technologies, Inc.
We create data, a lot of it
© 2015 SmashFly Technologies, Inc.
But we don’t use it well...yet
© 2015 SmashFly Technologies, Inc.
http://www.emc.com/leadership/digital-universe/2014iview/executive-summary.htm
We use less than 5% of the data we capture for analysis
Using data for better marketing relationships
© 2015 SmashFly Technologies, Inc.
Awareness
Interest
Consideration
Selection
Finalist
Customer
TheTalentAcquisition opportunity
© 2015 SmashFly Technologies, Inc.
Awareness
Interest
Consideration
Applicant
Offer
Hire
Most organizations are blind in
the top half of the funnel.
It’s time to fix it.
Recruitment Marketing:TheArt &The Science
© 2015 SmashFly Technologies, Inc.
Enter Recruitment Marketing.
Recruitment Marketing Umbrella
© 2015 SmashFly Technologies, Inc.
 Career Site
 Talent Community
 Content Marketing
 Job Marketing
 Social Media
 Mobile
 SEM / SEO / Retargeting
 Email Campaigns
 Employer Brand Assets
 Events
 Microsites / Landing Pages
 Referral Program
 Candidate Experience
 Employee Stories
 Brand Awareness & Sentiment
 Market Research
 Recruitment Marketing Training
 Analytics/Reporting
© 2015 SmashFly Technologies, Inc.
5 Fundamental Shifts in
Talent Acquisition
Shift #1: Marketing brand over jobs
© 2015 SmashFly Technologies, Inc.
Jobs
Shift #1: Marketing brand over jobs
© 2015 SmashFly Technologies, Inc.
Employer Brand
Employee Stories
Brand Assets
Content
Ratings
Jobs
EVP
Messaging
Candidate
Personas
Thought
Leadership
Testimonials
Skills
Candidate development strategy
© 2015 SmashFly Technologies, Inc.
30 Key Skills Identified
• Lead Sourcing
• Drip Marketing
• Recruiter Outreach
• Newsletter Engagement
Newsletter (May 2015)
• 51% Open Rate
• 16% Clickthrough
• 666 New Applicants
Shift #2:Think as a funnel
© 2015 SmashFly Technologies, Inc.
ATTRACT
ENGAGE
NURTURE
Recruiting
CONVERT
Recruitment
Marketing
Influencing business decisions with data
© 2015 SmashFly Technologies, Inc.
31,226
Prospects
8,744
Applicants
5,866
Passed Assessments
3,445
Recruiter Interviews
915
HM
Interviews
Expansion
Markets
Predictive
Analytics
531 Accepted Offers
Shift #3: Multiple CTAs throughout the process
© 2015 SmashFly Technologies, Inc.
Applicants
Shift #3: Multiple CTAs throughout the process
© 2015 SmashFly Technologies, Inc.
Unknown
Attract
Visitors
Engage
Contacts
Nurture
Qualified
Candidates
Convert
Applicants
Job Ads
Events
Employer Brand
SEO
Career Site
Landing Pages
TN Forms
Referrals
Talent Network
Email Marketing
Automation
ATS Retargeting
Call-to-Actions
Job Alerts
Sourcing
Application retargeting campaign
© 2015 SmashFly Technologies, Inc.
© 2015 SmashFly Technologies, Inc.
Application retargeting campaign
© 2015 SmashFly Technologies, Inc.
Led to 182 Hires in 2014
Application retargeting campaign
Shift #4: Candidate LifetimeValue
© 2015 SmashFly Technologies, Inc.
Awareness
Stage
Consideration
Stage
Decision
Stage
Job Postings
Social Posts
Career Blogs
Job Ads
Sourcing
Linkedin InMails
Glassdoor Reviews
Digital Interview
Job Alerts
Recruiter Outreach
Personalized
Content
Newsletters
Employee
Testimonials
LinkedIn Contacts
Job Openings
Career Fairs
Workplace Awards
Shift #4: Candidate LifetimeValue
© 2015 SmashFly Technologies, Inc.
Awareness
Consideration
NurtureDecision
Employee
Shift #4: Candidate LifetimeValue
© 2015 SmashFly Technologies, Inc.
Awareness
Consideration
NurtureDecision
Employee
Shift #4: Candidate LifetimeValue
© 2015 SmashFly Technologies, Inc.
Awareness
Consideration
NurtureDecision
Employee
High Volume Hiring
• Fill monthly classes of 30 CSRs
Challenges
• Evergreen requisition
• Important for internal promotion
• Re-engage with past contacts & applicants
• Pressure from business to change title
Customer Service Reps – Case Study
© 2015 SmashFly Technologies, Inc.
Results
 Improved applicant flow for CSR
classes
 Built talent pipelines for future
classes
 Better relationships with hiring
managers
Customer Service Reps – Results
© 2015 SmashFly Technologies, Inc.
Shift #5: Source of Hire vs. Source of Influence
© 2015 SmashFly Technologies, Inc.
Shift #5: Source of Hire vs. Source of Influence
© 2015 SmashFly Technologies, Inc.
2 1
4 53
8 7 6
9
Shift #5: Source of Hire vs. Source of Influence
© 2015 SmashFly Technologies, Inc.
2 1
4 53
8 7 6
9Source of Hire
Tracking CandidateTouch-points
© 2015 SmashFly Technologies, Inc.
© 2015 SmashFly Technologies, Inc.
Recruitment Marketing
Foundation
Technology Foundation
Employees
HRIS
Applicants
ATS
LeadsCRMSocial
Career
Site
Employer
Brand
ReferralsMobile
Job
Distribution
SEO
© 2015 SmashFly Technologies, Inc.
Technology Foundation
Applicants
Employees
HRIS
ATS
RECRUITMENT
MARKETING
PLATFORM
Leads
© 2015 SmashFly Technologies, Inc.
Strategic Foundation
Applicants
Employees
HRIS
ATS
RECRUITMENT
MARKETING
PLATFORM
Leads
© 2015 SmashFly Technologies, Inc.
Strategic Foundation
Applicants
Employees
HRIS
ATS
RECRUITMENT
MARKETING
PLATFORM
Leads
© 2015 SmashFly Technologies, Inc.
Trends in Recruitment Marketing

Trends in Recruitment Marketing