Presenting customer satisfaction and performance metrics PowerPoint presentation slides. Presenting customer satisfaction and performance metrics PowerPoint presentation slides. This is a customer satisfaction and performance metrics PowerPoint presentation slides. The stages in this process are customer satisfaction and performance metrics, customer experience, services marketing.
2. Page NoFeedbacks (Option 1 of 2) 2
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Obtain customers opinion
about the company’s
products and make
changes accordingly. Below
is the process of obtaining
feedback and resolving
queries, you can alter it as
per your requirements
3. Page NoFeedbacks (Option 2 of 2) 3
Suggest
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Inquire
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Elevate
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Reflect
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Obtain customers opinion
about the company’s
products and make
changes accordingly. Below
is the process of obtaining
feedback and resolving
queries, you can alter it as
per your requirements
4. Page No
Enter the feedback results
in this infographic slide to
create an everlasting impact
on the audience
Customer Feedback 4
Customer Complaints
Received
1700
Happy
Clients
261
Complaints
Resolved
1250
Working Hours Towards
Customer
120
Your
Text Here
Your
Text Here
Your
Text Here
Your
Text Here
5. Page NoCustomer Satisfaction (1/2) 5
2018
Key Performance Indicators
75%
75%
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Overall Satisfaction
with Service
65%
65%
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Satisfaction with
value for money
70%
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Overall Satisfaction
with Relationship
70%
This slide indicates
the customer
satisfaction level,
you can alter it basis
your requirements
2017
6. Page NoCustomer Satisfaction (2/2) 6
0
20
40
60
80
100
1 2 3 4 5
Loyalty(Retention)
(%)
Very
Dissatisfied
Dissatisfied Neither Satisfied
nor Dissatisfied
Satisfied Very
Satisfied
Satisfaction Measure
Below graph displays the
relationship between
customer loyalty &
satisfaction. You can use
it basis your
requirements and reflect
the customer satisfaction
level.
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
7. Page NoKey Metrics 7
New Customers
Per Month
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500
On-time
Delivery
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95%
Lead Conversion
Rate
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30%
Customer
Retention Rate
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80%
Customer
Satisfaction
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90%
Monitor the
performance on the
basis of below
mentioned
parameters, you can
alter them as per your
requirements
9. Coffee
Break
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Time
10:15 To10:30
9
11. Page NoColumn Chart 11
0.5 0.8 1
1.6 1.9 2 2.4 2.8
3.4
1
1.5
2
2.5
3
3.5
4
5
6
0
2
4
6
8
10
2009 2010 2011 2012 2013 2014 2015 2016 2017
ExpenditureIn($Billions)
Years
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
Product 01 Product 02
12. Page NoLine Chart 12
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
Product 01 Product 02
0
10
20
30
40
50
60
70
80
90
100
JAN FEB MAR APR MAY JUN JULY AUG SEP OCT NOV DEC
Profit(InThousands)
80%
92%
13. Page NoArea Chart 13
100%
0
10
20
30
40
50
60
70
80
90
100
FY '12 FY '13 FY '14 FY '15 FY '16 FY '17 FY '18
SalesInPercentage(%)
Product 01 Product 02
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
14. Page NoRader Chart 14
1/2/2018
1/3/2018
1/4/20181/5/2018
1/6/2018
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
15. Page NoBar Chart 15
3
4
5
6
7
8
9
10
11
0
2
4
6
8
10
12
FY 01 FY 02 FY 03 FY 04 FY 05 FY 06 FY 07 FY 08 FY 09
SalesInpercentage
Product 01 Product 02
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
17. 17
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Our
Mission
18. Page NoOur Team 18
Editor
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Julie Parker
Marketing
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John Smith
Engineer
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John Johnson
Manager
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Lilly Doe
19. 19
We Are Successful
We Are Professional
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We Are Creative
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We Are Talented
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01
02
03
04
About
us
20. Page NoComparison 20
40%
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Male
60%
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Female
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Awareness
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Quality
Success
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G
A
L
S
21
22. Page NoFinancial 22
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40%
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60%
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80%
23. 2323
“The value of an
Idea Lies In the
using of it.”
Quotes
… Thomas Edison
24. Page NoPuzzle 24
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25. 25
Team Work
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06
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05
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04
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03 This slide is 100% editable. Adapt it to your
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Target
26. Page NoMind Map 26
03
02
04
01
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27. Page NoVenn 27
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01 02
0304
28. 28
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Bulb Or
Idea
29. Address
# street number, city, state
Email Address:
emailaddress123@gamail.com
Contact Numbers
0123456789
29
Thank You