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Presenting customer satisfaction and performance metrics powerpoint presentation slides. Presenting customer satisfaction and performance metrics powerpoint presentation slides. This is a customer satisfaction and performance metrics powerpoint presentation slides. The stages in this process are customer satisfaction and performance metrics, customer experience, services marketing. https://bit.ly/3EPP4MU
2. Page No
Feedbacks (Option 1 of 2) 2
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Obtain customers opinion
about the company’s
products and make
changes accordingly. Below
is the process of obtaining
feedback and resolving
queries, you can alter it as
per your requirements
3. Page No
Feedbacks (Option 2 of 2) 3
Suggest
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Inquire
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Elevate
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Reflect
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Obtain customers opinion
about the company’s
products and make
changes accordingly. Below
is the process of obtaining
feedback and resolving
queries, you can alter it as
per your requirements
4. Page No
Enter the feedback results
in this infographic slide to
create an everlasting impact
on the audience
Customer Feedback 4
Customer Complaints
Received
1700
Happy
Clients
261
Complaints
Resolved
1250
Working Hours Towards
Customer
120
Your
Text Here
Your
Text Here
Your
Text Here
Your
Text Here
5. Page No
Customer Satisfaction (1/2) 5
2018
Key Performance Indicators
75%
75%
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Overall Satisfaction
with Service
65%
65%
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audience's attention.
Satisfaction with
value for money
70%
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Overall Satisfaction
with Relationship
70%
This slide indicates
the customer
satisfaction level,
you can alter it basis
your requirements
2017
6. Page No
Customer Satisfaction (2/2) 6
0
20
40
60
80
100
1 2 3 4 5
Loyalty
(Retention)
(%)
Very
Dissatisfied
Dissatisfied Neither Satisfied
nor Dissatisfied
Satisfied Very
Satisfied
Satisfaction Measure
Below graph displays the
relationship between
customer loyalty &
satisfaction. You can use
it basis your
requirements and reflect
the customer satisfaction
level.
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
7. Page No
Key Metrics 7
New Customers
Per Month
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500
On-time
Delivery
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95%
Lead Conversion
Rate
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30%
Customer
Retention Rate
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80%
Customer
Satisfaction
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90%
Monitor the
performance on the
basis of below
mentioned
parameters, you can
alter them as per your
requirements
9. Coffee
Break
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Time
10:15 To10:30
9
11. Page No
Column Chart 11
0.5 0.8 1
1.6 1.9 2 2.4 2.8
3.4
1
1.5
2
2.5
3
3.5
4
5
6
0
2
4
6
8
10
2009 2010 2011 2012 2013 2014 2015 2016 2017
Expenditure
In
($
Billions)
Years
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
Product 01 Product 02
12. Page No
Line Chart 12
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
Product 01 Product 02
0
10
20
30
40
50
60
70
80
90
100
JAN FEB MAR APR MAY JUN JULY AUG SEP OCT NOV DEC
Profit
(In
Thousands)
80%
92%
13. Page No
Area Chart 13
100%
0
10
20
30
40
50
60
70
80
90
100
FY '12 FY '13 FY '14 FY '15 FY '16 FY '17 FY '18
Sales
In
Percentage(%)
Product 01 Product 02
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
14. Page No
Rader Chart 14
02-01-2018
03-01-2018
04-01-2018
05-01-2018
06-01-2018
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
15. Page No
Bar Chart 15
3
4
5
6
7
8
9
10
11
0
2
4
6
8
10
12
FY 01 FY 02 FY 03 FY 04 FY 05 FY 06 FY 07 FY 08 FY 09
Sales
In
percentage
Product 01 Product 02
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
17. 17
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Our
Mission
18. Page No
Our Team 18
Editor
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Julie Parker
Marketing
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John Smith
Engineer
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John Johnson
Manager
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Lilly Doe
19. 19
We Are Successful
We Are Professional
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We Are Creative
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We Are Talented
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01
02
03
04
About
us
20. Page No
Comparison 20
40%
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Male
60%
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Female
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Awareness
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Quality
Success
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G
A
L
S
21
22. Page No
Financial 22
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40%
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60%
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80%
23. 23
23
“The value of an
Idea Lies In the
using of it.”
Quotes
… Thomas Edison
24. Page No
Puzzle 24
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25. 25
Team Work
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06
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05
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04
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Target
26. Page No
Mind Map 26
03
02
04
01
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27. Page No
Venn 27
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01 02
03
04
28. 28
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Bulb Or
Idea
29. Address
# street number, city, state
Email Address:
emailaddress123@gamail.com
Contact Numbers
0123456789
29
Thank You