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1. Business
CMM
Your Company
Name

2. Capability Maturity
Matrix Framework
Purpose of
using CMM
Characteristics
of CMM
CMM
Summary
Why to use
Capability
Maturity Matrix
Optimizing
Maturity Level
Defined
Maturity Level
Quantitatively
Managed
Maturity Level
Initial
Maturity Level
CMM
Summary
Basis of
Mapping KPAs
Limitations of
CMM Models
Capability Maturity
Matrix Templates
Timelines for
implementing
Capability Maturity Matrix
Internal Structure
of Capability
Maturity Matrix
Capability Maturity Matrix Outline2
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3. At the optimizing level, processes are
constantly being improved through
monitoring feedback from current
processes
At the defined level, an organization has
developed its own standard software
process
At the managed level, an organization
monitors & controls its own processes
through data collection and analysis
At the initial level, processes are
disorganized, even chaotic. Success is
likely to depend on individual efforts
At the repeatable level, basic project
management techniques are established,
& successes could be repeated
CMM
Summary
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3

4. 4
Reduces the learning time on how to get
things done
Helps team to save time and also
provides clear view to what to do & what
to expect
The quality activities gel well with the
project rather than thought of as a
separate event
It acts as a commuter between the
project & the team
It guides towards repeatable
standard process
CMM efforts are always towards the
improvement of the process
Why to use
Capability
Maturity Matrix
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5. Purpose of Using CMM5
A Place to
Start
The Benefit of a Community’s
Prior Experiences
A way to Define What
Improvement Means for
Your Organization
A Framework for
Prioritizing Actions
A Common Language
and a Shared Vision
A Maturity Model Provides
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6. Characteristics of CMM6
Level 05
Optimizing05
Level 04
Quantitatively
Managed
04
Level 03
Defined03
Level 02
Managed02
Level 01
Initial01
Focus on process
improvement
Processes measured and
controlled
Processes characterized for the organization & is
proactive
(Projects tailor their processes from organization’s
standards)
Processes characterized for projects
and is often reactive
Processes unpredictable, poorly
controlled & reactive
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7. Capability Maturity Matrix Framework7
01
02
04
Organization is data-
driven with quantitative
performance
improvements
objectives that are
predictable and align
to meet the ends of
internal and external
stakeholders
Measured &
controlled
Quantitatively
Managed
projects are
planned, performed,
measured and
controlled
Managed on
the project level
Managed
Work gets
completed but is
often delayed and
over budget
Unpredictable
& reactive
Initial
Organization –wide
standards provide
guidance across
projects, programs
and portfolios.
Proactive,
rather than
reactive
Defined
03
Organization is focused
on continues
improvement & is built
to pivot and respond to
opportunity and
change .The
organization stability
provides a platform for
agility & innovation
Stable &
flexible
Optimizing
05
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8. Initial Maturity Level8
Maturity level 1 organizations often
produce products & services that
work but company has no standard
process for software development.
At maturity level 1, processes
are usually ad hoc & chaotic
The organization usually does not
provide a stable environment.
Success in these organizations
depends on the competence &
people in the organization
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9. Managed Maturity Level9
Company Has Installed Basic
Software Management
Processes & Controls
The Projects of The Organization
Have Ensured That
Requirements Are Managed &
That Processes Are Planned
Requirements, Processes,
Work Products, & Services
Are Managed
Commitments Are
Established Among
Relevant Stakeholders &
Are Revised As Needed
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10. Defined Maturity Level10
Company has pulled together
a standard set of processes
and controls for the entire
organization
Processes are well
characterized & understood,
and are described in standards,
procedures, tools, and methods
The processes that are performed
across the organization are
consistent except for the differences
allowed by the tailoring guidelines
Processes are managed more
proactively using an understanding
of the interrelationships of the
process activities
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11. Quantitatively Managed Maturity Level11
Organization has achieved all the specific
goals of the process areas assigned to
maturity levels 2, 3, and 4 and the generic
goals assigned to maturity levels 2 and 3
At maturity level 4 Sub-processes are
selected that significantly contribute to
overall process performance
Quantitative objectives for quality and
process performance are established
and used as criteria in managing
processes
Detailed measures of process
performance are collected and
statistically analyzed
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12. Optimizing Maturity Level12
Organization has achieved all the specific goals of the process
areas assigned to maturity levels 2, 3, 4, and 5
Processes are continually improved based on a quantitative
understanding
Focuses on continually improving process performance through both
incremental and innovative technological improvements
Optimizing processes that are agile and innovative depends on
the participation of an empowered workforce
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13. Timelines for Implementing Capability Maturity Matrix13
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For Assessment
Preparation
For Each New
Level
Months
For Preparation For Implementation
120603
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14. Internal Structure of Capability Maturity Matrix14
Each level in CMM is defined
into key process area or KPA
Each KPA defines a
cluster of related activities
REQM
Requirement
Management
PP
Project
Planning
PMC
Project Monitoring
& Control
SAM
Supplier Agreement
Management
SAM
Supplier Agreement
Management
SAM
Supplier Agreement
Management
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Some Relevant KPAs for CMM level 2 are

15. Ability to Perform
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Activities Perform
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Measurement & Analysis
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Verifying Implementation
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Commitment to Perform
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Basis of Mapping KPAs1515
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16. Limitations of CMM Models16
01
02
03
04
05
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Doesn’t determines how
a process should be
implemented
Doesn’t explain all the possibilities
of software process
improvement
Only concentrate on software
related issues & not business
related issues
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17. Capability Maturity Matrix Template 117
High-Reliability Organizations
Optimized
Continuous
improvement, zero
patient harm-
caused alarms
Evidence - Based
Analysis completed,
sustained organizational
improvements, scalability
Define
Pilot implemented,
results reviewed,
metrics refined
Managed
Executive governance
established,
multidisciplinary, team
created, pilot identified
Initial
Ad hoc
unsystematic
approach to alarm
management
Arriving Advancing Approaching Developing Beginning
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18. Capability Maturity Matrix Template 218
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Text Here
Text Here
Text Here
Text Here
Text Here
05
01
02
03
04
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19. Capability Maturity Matrix Template 319
Maturity Level
Result
Highlight Bottlenecks
In Achieving The
Optimum OCD Across
The Organization.
Optimizing
Brings Visibility In
Interdependenc
e Of Time, Cost
& Scope.
Quantitatively
Managed
Organization
Structure-based
Views Enable
Monitoring Of Various
Section-based
Teams.
Defined
Can Be Used By
Small-scale To
Large-scale
Companies.
Initial
Bird’s-eye View To
Get An Instant Status
Round The Clock.
Managed
Quantitative
Management
Continuous
Process
Improvement
Process
Standardization
Basic Project
Management
Heroic
Efforts
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20. Capability Maturity Matrix Template 4
▪ Digital marketing
effectiveness not
reviewed
▪ Online opportunity
not quantified
▪ Internal capabilities
not know/ absent
Click to select
▪ Basic marketplace
analysis and Digital
SWOT completed
▪ Competitor sites
reviewed on an ad-
hoc basis
▪ Internal capabilities
reviewed
▪ Opportunities to
grow business
quantified
▪ Competitor
benchmarks
defined
▪ Internal capability
improvements
identified
▪ Regular capability
and marketplace
reviews
▪ Regular
performance
reviews, e.g.
weekly, monthly
and 90-day
planning
▪ Real-time alerts to
problems with
capabilities
▪ Agile approach
based on
continuous review
▪ Full internal
capability in place
2020
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21. Business CMM Icon Slide21
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22. 22
Coffee
Break
Let’s Have A Break, We'll
Come Back After 15 Minutes

23. Clustered Bar23
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Product 01
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Product 02
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Product 03
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Product 05
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24. Staked Bar24
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-30% -20% -10% 0% 10% 20% 30% 40% 50% 60% 70%
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Product 01
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Product 02
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Product 03
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Product 05
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25. Stacked Bar25
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Product 01
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Product 02
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Product 03
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Product 05
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26. Stacked Column26
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Product 01
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Product 02
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27. Pie27
10%
25%
45%
20%
Product 01
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Product 04
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28. Pie28
10%
20%
32%
38%
Low
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10%
50%
32%
8%
Medium
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8%
15%
62%
15%
High
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29. Stacked Bar29
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50%
30%
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2013
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2017
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Product 01
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30. 30
Additional
Slides

31. Post it Notes31
01
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32. Swot Analysis32
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Text Here
Weakness
Text Here
Opportunity
Text Here
Threat
Text Here
Strength

33. Newspaper
NEWS PAPER
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33

34. Puzzle34
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35. Target
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01
02
03
Aims
01
02
03
04
35

36. Circular36
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01 02
0304

37. Venn37
01 02 03 04 05 06
Text Here
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Text Here
Text Here
Text Here
Text Here
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38. Matrix38
High
Low
HighLow
01 02
0304
Text Here Text Here
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39. 39
Idea or Blub
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40. # street number, city, state
Address:
0123456789
Contact Numbers:
emailaddress123@gmail.com
Email Address:
Thank You