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Crowe Performance Improvement Brochure


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Increasing Profitability.
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Crowe Performance Improvement Brochure

  1. 1. Direct, MeasurableBottom-Line ResultsPerformance and Profitability ImprovementAudit | Tax | Advisory | Risk | Performance The Unique Alternative to the Big Four ®
  2. 2. Crowe Horwath LLPThe Bottom-Line Approach to A key component of Crowe Performance Improvement team assignments isPerformance Improvement the installation of the Crowe Horwath Accountability and Management Perfor- mance System (CHAMPS), a proprietaryToday’s business executives are searching for more balanced scorecard methodology thatthan just process improvement – they seek profitability helps support and maintain the financial improvement year after year. Goingimprovement. That’s exactly what Crowe Horwath LLP’s beyond the traditional limitations ofPerformance Improvement team delivers. the balanced scorecard, CHAMPS also provides critical accountability andThis Crowe team has had great Turning Performance change-management tools, enablingsuccess driving bottom-line profit-ability improvement in a wide variety of Challenges Into clients to not only recognize the key performance information, but alsoindustries, delivering performance and Profitability Improvement identify how to change behaviorsprocess solutions that provide direct, Crowe’s team approaches each client situ- based on this information.immediate, significant, and measurable ation objectively and assertively. Insteadfinancial benefit. of redefining your business’s challenges to match the available tools, Crowe begins Why New TechnologyThe Crowe Performance Improvement by accurately identifying the challenge and Often Fails to Deliverteam helps businesses identify the root the financial opportunity it presents before Business technologies have madecauses of poor performance, and then attempting to define the appropriate tools dramatic advances in recent years,designs and helps implement solutions and techniques. Crowe brings dedicated so it is no surprise that attempts atto streamline processes, reduce waste, specialists with proven expertise in appro- performance improvement often beginimprove management effectiveness, priate tools and methodologies such as: with a focus on technology. Eventually,enhance revenue, and address a broad however, most businesses discover therange of additional, specific concerns. ■■ Planning and scheduling optimization fundamental flaw in this approach: They ■■ Productivity improvement are automating a defective process.Crowe’s team draws on the broad- ■■ Accountability and performanceest possible array of solutions and This explains why so many technology- managementapproaches, and identifies those specific driven improvement efforts deliver only ■■ Inventory and materials managementtools and methods that will produce mixed results, at best. Typically the optimizationan immediate positive financial impact. best-running divisions, departments, or ■■ Supply chain optimizationThis approach differentiates Crowe from facilities can adapt to the new technol- ■■ Gross margin and pricing optimizationnarrowly focused specialists or niche ogy relatively smoothly, but the poorconsultancies that typically approach ■■ Capacity management performers end up doing even worse.every challenge as an opportunity to ■■ Cycle and lead-time reduction Moreover, their dysfunctional work pro-apply the same, familiar tools. ■■ Sales and operations planning cesses are now automated – and even ■■ SG&A optimization more difficult to correct. Unfortunately,Then, rather than merely making recom- ■■ Efficiency improvement this discovery generally comes only aftermendations, the Crowe team employs a ■■ Overall equipment effectiveness several years of wasted effort and mil-hands-on approach that delivers imme- (OEE) and downtime reduction lions of dollars in costs – both in directdiate bottom-line improvement during ■■ Lean and Six Sigma expenditures and in lost opportunities.the course of the assignment, while also ■■ Total productive maintenance (TPM)establishing a foundation for long-term,sustainable growth in the organization’s ■■ Total quality management (TQM)overall value.6
  3. 3. Crowe Performance and Profitability Improvement: Direct, Measurable Bottom-Line ResultsA much more effective approach is to you apply proven and continuing Demonstrated Successfocus first on the process rather than process improvement initiatives in Crowe’s Performance Improvementthe technology. By identifying process a variety of venues. team has achieved results in a broadshortcomings, measuring their financial In addition, clients frequently comment array of businesses in both productimpact, prioritizing the most critical, on the Crowe team’s insight and and service sectors:and then addressing the root causes ofprocess problems, Crowe’s Performance ability to quickly discern opportuni- ■■ AerospaceImprovement team helps you fix the ties. This, coupled with the ability to ■■ Automotiveprocess before you invest in technology. quickly prioritize needed actions and ■■ Biotech rally client teams to achieve rapidNot only is this approach more effective results, produces a unique “bias for ■■ Building materialsin the long term, it also generates signifi- action” that is the hallmark of a Crowe ■■ Chemicalscant savings rapidly. In many instances, Performance Improvement initiative. ■■ Constructionthe improved financial performance ■■ Consumer goodsthat results from optimizing business What Makes It Work ■■ Electronicsprocesses can help fund necessary ■■ Energy As important as technical andtechnology upgrades, which in turn ■■ Flooring industry expertise are, Crowe’scan greatly multiply the benefits. ■■ Flow control Performance Improvement team adds a third essential component: ■■ Food and beverageWhat Sets Us Apart a proven, systematic approach. ■■ FoundryCrowe’s Performance Improvement team ■■ Healthcare operationshas built a strong track record of deliver- ■■ We Find the Right Levers – Crowe’s ■■ Heavy machinerying measurable financial results. Among analytical approach identifies those ■■ Industrial equipmentthe key factors that set Crowe apart are: areas where performance improvement ■■ Industrial services will have direct financial impact, so we■■ Quality of Our Team – Crowe’s can focus our efforts in those areas. ■■ Metals and mining consulting team members bring years ■■ We Implement What We Recom- ■■ Petrochemical of experience to bear. Inexperienced mend – Rather than merely presenting ■■ Packaging staffers are not brought in to train at reports and recommendations, Crowe’s ■■ Pharmaceuticals and life sciences the client’s expense. team works side-by-side with you at ■■ Plastics■■ Broad and Deep Expertise Across every level of your business to help get ■■ Private equity a Range of Industries – Our team is the promised improvement. ■■ Pulp and paper composed of proven performers in a ■■ We Stick With You Until the Results ■■ Printing host of industries, as well as special- Are Delivered – You and we agree ■■ Railways ized experts in specific management upon a specific, guaranteed financial ■■ Refrigeration tools and methods. return at the outset of the assignment – ■■ Restaurant operations■■ Positive ROI – Above all, our and we stay with you until it’s achieved. ■■ Rubber approach achieves immediate and ■■ We Empower You to Make It Last – ■■ Telecommunications measurable financial improvement, We go beyond merely training your ■■ Textiles producing an agreed-upon return people in tools and techniques, on the client’s investment. and instill an attitude of continuous■■ Long-Term Commitment – Our goal improvement so that the results are is to establish ongoing relationships sustained – and form the basis for with successful companies, helping further 7
  4. 4. Contact Information The Results: The Next StepRon Melcher is a partner with What’s in It for You Is there real, significant opportunity forCrowe Horwath LLP. He can be The Crowe Performance Improvement profitability improvement in your orga-reached at 404.442.1639 or team’s hands-on approach has helped nization? One phone call can get businesses in dozens of industries started toward answering that question. address a broad array of specificBart Kelly is a partner with Ron Melcher and Bart Kelly, who lead challenges – from underperformingCrowe Horwath LLP. He can be Crowe’s Performance Improvement operations, low productivity, andreached at 404.442.1627 or services, have more than 20 years of shortcomings in quality and hands-on experience helping hundreds of to scheduling, inventory, capacity companies achieve measurable, verifiableDoug Schrock is a partner with management, and revenue challenges. bottom-line improvement. They wouldCrowe Horwath LLP. He can be be happy to discuss your company’s By clearly identifying the root causesreached at 212.572.5545 or current situation, and give you their of poor performance, and by frank initial impression of the potential and implementing specific solutions in a proven and highly interactive opportunities in your organization. approach, the Crowe team can help your Based on that initial conversation you organization achieve both immediate will be in a better position to determine bottom-line improvement and long-term, if a no-cost, no-obligation review of sustainable growth in enterprise value. your business might be worthwhile. About Crowe Horwath LLP Crowe Horwath LLP ( is one of the largest public accounting and consulting firms in the United States. Under its core purpose of “Building Value with Values, ” Crowe assists public and private company clients in reaching their ® goals through audit, tax, advisory, risk, and performance services. With offices coast to coast and 2,400 personnel, Crowe is recognized by many organizations as one of the country’s best places to work. Crowe serves clients worldwide as an independent member of Crowe Horwath International, one of the largest networks in the world, consisting of 150 independent accounting and management consulting firms with offices in more than 580 cities around the When printed by Crowe Horwath LLP, this piece is printed on Mohawk Color Copy Premium, which is manufactured entirely with Green-e®-certified wind-generated electricity.The Mohawk Windpower logo is a registered trademark of Mohawk Fine Papers Inc.Green-e is a registered trademark of Center for Resource Solutions.Crowe Horwath LLP is an independent member of Crowe Horwath International, a Swiss verein. Each member firm of Crowe Horwath International is a separate and independent legal entity.Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Crowe Horwath International or any other member of Crowe Horwath International and specificallydisclaim any and all responsibility or liability for acts or omissions of Crowe Horwath International or any other Crowe Horwath International member. Accountancy services in Kansas and NorthCarolina are rendered by Crowe Chizek LLP, which is not a member of Crowe Horwath International. © 2011 Crowe Horwath LLP PERF12331B