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4 Critical 
Onboarding 
Issues in 2014 
Featuring insights from 
SilkRoad Connections
As organizations struggle to 
retain top talent, the relative 
effectiveness of onboarding 
increases in importance. 
Successful onboarding is not 
simply an improved orientation 
to the organization. It is woven 
into the entire experience of 
your new hires’ first year and 
beyond. 
A panel at SilkRoad’s 2014 
Connections conference 
discussed the current 
onboarding issues of 
automation, socialization, 
duration, and ownership.
Automation 
Scarcely one in 10 HR professionals fully automates the 
onboarding process. Although many recognize automation 
technology’s time and money-saving merits, they fear the 
displacement of human workers. Most automation tools in 
the onboarding space are currently limited to form and 
compliance management.
Socialization 
Socialization, or the process by 
which an individual acquires 
the attitudes, behaviors and 
knowledge needed to 
successfully participate in an 
organization, is not a new 
concept in HR. The automation 
of socialization, however, is a 
fresh take. Companies like 
Tenneco have customized new 
hire portals that provide a 
flavor of what it’s like to work 
in each location and teach 
people what to expect culture-wise.
Duration 
According to analyst firm 
Aberdeen, 80 percent of 
companies spend less than 
three months onboarding 
new hires, and in general 
spend fewer days in 2013 
than they did in 2012. 
Consider communicating your 
onboarding messaging prior 
to the official offer and 
certainly prior to the first day. 
And once new hires have 
started the onboarding 
process, don’t forget to 
monitor their progress and 
check in repeatedly.
Ownership 
Most organizations still consider onboarding to be the 
jurisdiction of HR, with involved functions including learning and 
development and recruiting. More, however, are leaving HR to 
cover the mechanics while individual managers and teams work 
with new hires on long-term cultural assimilation, relationship 
building, and responsibility ramp-up.
Look at onboarding as an evolution, not a revolution. As an 
engine to deliver culture, it requires continuous 
improvement. If you’ve already automated your forms, 
perhaps now you can move on to automating buddy lunches. 
If you’ve done buddy lunches, try tying onboarding activities 
to performance management. There is always more that can 
be achieved.
About SilkRoad 
SilkRoad® 
is 
a 
leading 
global 
provider 
of 
cloud-­‐based, 
end-­‐to-­‐end 
talent 
management 
solu:ons 
that 
enable 
customers 
to 
find, 
a=ract, 
develop, 
and 
retain 
the 
best 
talent. 
The 
award-­‐winning 
SilkRoad® 
Life 
Suite® 
includes 
Talent 
Acquisi:on, 
Talent 
Development, 
and 
HRMS 
solu:ons 
that 
are 
delivered 
through 
a 
Talent 
Portal 
to 
drive 
greater 
engagement, 
collabora:on, 
and 
user 
adop:on. 
The 
suite 
is 
easy 
to 
deploy, 
easy 
to 
use, 
and 
affordable 
for 
businesses 
of 
every 
size. 
Visit 
www.silkroad.com 
for 
more 
informa:on. 
(Click 
images 
to 
follow 
us) 
Follow us on LinkedIn 
Follow us on Twitter
Thank you. 
Want to learn more about onbaording? 
Download the Ultimate Guide to Onboarding

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4 Critical Onboarding Issues in 2014

  • 1. 4 Critical Onboarding Issues in 2014 Featuring insights from SilkRoad Connections
  • 2. As organizations struggle to retain top talent, the relative effectiveness of onboarding increases in importance. Successful onboarding is not simply an improved orientation to the organization. It is woven into the entire experience of your new hires’ first year and beyond. A panel at SilkRoad’s 2014 Connections conference discussed the current onboarding issues of automation, socialization, duration, and ownership.
  • 3. Automation Scarcely one in 10 HR professionals fully automates the onboarding process. Although many recognize automation technology’s time and money-saving merits, they fear the displacement of human workers. Most automation tools in the onboarding space are currently limited to form and compliance management.
  • 4. Socialization Socialization, or the process by which an individual acquires the attitudes, behaviors and knowledge needed to successfully participate in an organization, is not a new concept in HR. The automation of socialization, however, is a fresh take. Companies like Tenneco have customized new hire portals that provide a flavor of what it’s like to work in each location and teach people what to expect culture-wise.
  • 5. Duration According to analyst firm Aberdeen, 80 percent of companies spend less than three months onboarding new hires, and in general spend fewer days in 2013 than they did in 2012. Consider communicating your onboarding messaging prior to the official offer and certainly prior to the first day. And once new hires have started the onboarding process, don’t forget to monitor their progress and check in repeatedly.
  • 6. Ownership Most organizations still consider onboarding to be the jurisdiction of HR, with involved functions including learning and development and recruiting. More, however, are leaving HR to cover the mechanics while individual managers and teams work with new hires on long-term cultural assimilation, relationship building, and responsibility ramp-up.
  • 7. Look at onboarding as an evolution, not a revolution. As an engine to deliver culture, it requires continuous improvement. If you’ve already automated your forms, perhaps now you can move on to automating buddy lunches. If you’ve done buddy lunches, try tying onboarding activities to performance management. There is always more that can be achieved.
  • 8. About SilkRoad SilkRoad® is a leading global provider of cloud-­‐based, end-­‐to-­‐end talent management solu:ons that enable customers to find, a=ract, develop, and retain the best talent. The award-­‐winning SilkRoad® Life Suite® includes Talent Acquisi:on, Talent Development, and HRMS solu:ons that are delivered through a Talent Portal to drive greater engagement, collabora:on, and user adop:on. The suite is easy to deploy, easy to use, and affordable for businesses of every size. Visit www.silkroad.com for more informa:on. (Click images to follow us) Follow us on LinkedIn Follow us on Twitter
  • 9. Thank you. Want to learn more about onbaording? Download the Ultimate Guide to Onboarding