Home Furnishings Ecommerce Platform Short Pitch 2024
The 10 Best HR Technology Solution Providers.pdf
1. The Premium Billing SaaS Pla orm
Disrup ng the Benefits Industry
AdminaHealth
The10
Best HR
Technology
Solution
Providers
Revolu onizing HR
The Power of Technology
in Talent Management
Unlocking Efficiency
How HR Technology
Streamlines HR Opera ons
JUNE | ISSUE: 06 | 2023
5. Enriching Forces with
Human Resources!
n today's interconnected and rapidly evolving global
business landscape, organizations face numerous
challenges when it comes to managing their human
resources effectively. The emergence of HR technology
has proven to be a game-changer, revolutionizing the way
businesses operate and enhancing their ability to thrive in a
global context.
HR technology, with its wide array of features and
capabilities, has transformed traditional HR functions into
strategic and efficient processes. One of the key advantages
of HR technology is its ability to streamline and automate
various HR operations, such as recruitment, onboarding,
time and attendance management, performance evaluation,
and learning and development. By automating these
processes, organizations can reduce manual efforts,
eliminate paperwork, and improve overall efficiency.
Global organizations may consolidate their HR data thanks
to HR technology, providing a unified platform for
managing employee information, performance records,
training programs, and compliance requirements. This
centralized approach ensures consistency and accuracy in
data management across multiple locations, allowing
organizations to make informed decisions based on real-
time insights and analytics.
The globalization of businesses often comes with
challenges related to workforce diversity, cultural
differences, and compliance with local labor laws and
regulations. HR technology plays a crucial role in
addressing these challenges by offering multilingual
interfaces, culturally sensitive training modules, and
compliance tracking tools. This ensures that global
organizations can effectively manage their diverse
workforce, promote inclusive practices, and maintain
compliance in different regions.
Insights Success takes pride in showcasing the leaders
through its latest edition – The 10 Best HR Technology
Solution Providers, enabling effective succession planning,
talent development, and performance management,
ensuring that global businesses have the right people in key
positions to drive growth and success.
-PrashikD.Bombarde
7. Strategizing HR
Outsourcing, Consultancy,
and Recruitment Services 20
28
36
40
GetPayroll
Providing Comprehensive
Payroll Services for
Smooth Business
Workflow
CXO
Trends in HR Tech
- Yaman Joshi
Bringing Responsiveness,
Quality, and Results
Private Eyes
Screening Group
24
32
Flex Hr
Renew HR
Revolu onizing the HR
Tech Space Through
World-Class Services
Articles
Unlocking Efficiency
How HR
Technology Streamlines
HR Opera ons
Revolu onizing HR
The Power of
Technology in Talent
Management
34
9. Robert A. Bull, Laura Bull,
Dennis Reaves, Younes
Ismael-Aguirre, Tim Sakayev
CEO, COO & CISO, CTO,
CFO, and CCSO
AdminaHealth
adminahealth.com
AdminaHealth is a cloud-based
provider of a powerful industry-
recognized SaaS Billing Suite
Pla orm for the employee
benefits and insurance
marketplace - automa ng
invoice consolida on,
reconcilia on, and streamlining
payment management.
Alberto Gabbai
Co-founder
Cezanne HR
cezannehr.com
Cezanne HR is leading the
way in delivering smart,
sophis cated and cost-
effec ve Cloud HR so ware
and managed payroll
services to mid-sized UK
and interna onal
businesses.
Hooman Menshari
President
CommonOffice
commonoffice.com
Basic so ware doesn't do
HR jus ce! CommonOffice
developed a one-stop HR
shop that integrates with
any payroll so ware and
is fully mobile.
Jennifer Morehead
CEO
Flex HR
flexhr.com
Flex HR comprehensive
offering includes high-level
strategic consul ng, HR back
office administra on powered
by EmployeeUniverse™ and
essen al business services
such as recrui ng, HR
intranets, ethics hotlines and
affirma ve ac on planning.
Ma Umholtz
President
AllianceHCM
alliancehcm.com
Alliance Human Capital
Management (HCM) is
heavily invested in providing
the latest technology
backed by the most
personalized customer
service in the industry.
Company
Featuring
Brief
Company
Featuring
Brief
Company
Featuring
Brief
David Ossip
Chairman and Co-CEO
Ceridian
ceridian.com
Ceridian is a global human
capital management so ware
company. Dayforce, our
flagship cloud HCM pla orm,
provides human resources,
payroll, benefits, workforce
management, and talent
management func onality.
Charles J Read
CEO
GetPayroll
getpayroll.com
Founded by a CPA and U.S.
Tax Court Prac oner,
GetPayroll (a Custom
Payroll Associates, Inc.
company) has offered
complete payroll and
payroll tax compliance
services for over 30 years.
Rinku Thakkar
Founder & CEO
Huptech HR Solu ons
huptechhrsolu ons.com
Huptech HR Solu ons mission
is to pursue work unanimously
as a team, sharing the vision
of our milestones, proffering
unparalleled recruitment
services to our clients and
building a brand of trust,
success and sa sfac on.
Sandra James
CEO
Private Eyes
Screening Group
privateeyesbackgroundchecks.com
Private Eyes combines easy to
use technology, a team of
passionate experts who
communicate well and a CEO
with a Private Inves gators
license to surpass client
expecta ons globally.
Sabya Mitra
Founder and CEO
Renew HR
renewhr.com
Renew HR aims to be the
fulcrum upon which you
can rebuild your HR
ecosystem, renovate your
employee rela onships,
and become the
organiza on you always
knew you could be.
10.
11. ,
,
The HR industry can
now rely on technology
that simplifies billing
and say goodbye to
manually-intensive
and error-prone
reconcilia on and
consolida on
processes.
Cover
Story
The Premium Billing SaaS Pla orm Disrup ng the Benefits Industry
The 10 Best HR Technology Solu on Providers
12. n response to changes in the marketplace, new HR
Itechnologies are spurring greater broker and agent
productivity, supporting a rapid expansion of voluntary
benefits, and responding to the diversity in employer plans
to recruit and retain talent. Today, digital technology
connects participants in sharing data, eliminating latency,
automating tasks, and facilitating payments to carriers.
Technology is the keystone to strengthening collaboration
among brokers, producers, HR operations, TPAs, and
carriers.
AdminaHealth CEO and Founding Member, Robert A.
Bull, recognized that enrollment and benefits administration
functions are frequently hampered by the extensive use of
complicated, error-prone spreadsheets and manual activities
to fulfill modern, mission-critical premium billing
functions. In 2018, when Bull and his team launched the
®
AdminaHealth Billing Suite , the market was primed to
embrace an automated SaaS solution on its path to digital
transformation. Participants saw the value of extending
enrollment, benefits administration, and payroll investments
to include automated premium billing.
The patented AdminaHealth Billing Suite automates
enrollment, invoice, and payroll reconciliation, and
streamlines payment management, allowing money transfer
between group and carrier — while the group maintains
fiduciary ownership until the carrier receives the money.
When working with brokers and employer groups, automa-
tion enables them to quickly find and eliminate errors
before they impact employees. They can be confident that
the right employees are enrolled in the right plans and that
they are paying the right premium amounts.
For carriers, the AdminaHealth Billing Suite provides a
single billing process that works across all enrollment
platforms, allowing them to digitally present a reconciled
bill to their customers that reflects all lines of coverage,
including resold coverages. The ability to create error-free
and timely bills enables carriers to accelerate bringing new
products to market, as well as expedite paying broker
commissions. Additionally, groups can digitally process
payments to carriers, TPAs, and other benefit providers
within the Billing Suite.
We spoke with the AdminaHealth leadership team to learn
more about this innovative company on the cutting edge of
billing technology.
Rob, you’ve been at the helm since AdminaHealth was
launched in 2018. Can you tell us about the founding?
What was missing in the space that you thought you
could provide?
Our parent company, Salus Finance, was founded in 2014
and offered a risk-mitigating financial liquidy product. The
liquidity product gave more groups the ability to take
advantage of the many benefits and cost savings of self-
funding. However, we quickly realized that the standalone
value of the reconciliation and consolidation capabilities of
our platform was missing in the marketplace, and these
could help businesses beyond just those to
transitioning
self-funding. We launched the AdminaHealth Billing Suite
in 2018 as a scalable SaaS solution with enhanced capabili-
ties to service billing operations for fully insured, self-
funded, and hybrid plans from any enrollment partner.
What are AdminaHealth’s greatest assets?
Yes, we’re a technology company, but our people are our
greatest asset. They want to make a difference and are
excited about their work and collaborating with each other
and our clients, who are absolutely fantastic.
Billing isn’t easy. On the front lines, benefits billing
professionals are struggling with data problems such as
incorrect plan rates; duplicate entries; charges, adds, terms,
and changes due to life events, and more. Many need the
ability to allocate benefit costs across multiple departments
or locations. They are generally doing the reconciliation,
consolidation, and allocation work manually, comparing
spreadsheets and other data sources, which leads to high
error rates—if they are even reconciling at all. When they
start working with our Customer Success team and
implementing automation, we see our clients and partners
quickly gain confidence. During the first few months, as
they clean up their data, they start to realize better cash
flow, increasingly fewer fire drills to fix issues, and
oftentimes positive ROI before they even go live!
For more on Customer Success, we spoke with Tim Sakayev,
AdminaHealth’s Chief Customer Success Officer!
Premium Billing HR Technology Solution !
13. ,
,
The smart choice is
to white-label our
API-first pla orm so
that you have a
complete and
tailored solu on
right out of the box.
Robert A. Bull
CEO and
Founding Member
14. Tim, you work directly with AdminaHealth’s clients.
What have you noticed that’s been most helpful for
them?
There are three key areas that make a significant impact:
1. Reconciliation. The platform is purpose-built by
billing experts. Our design simplifies the user
experience and focuses users’ attention on where their
input is needed: discrepancies.
2. Consolidation. The platform consolidates data from
disparate sources and presents it in a consistent
“apples-to-apples” comparison, relieving users from
having to transform data. It frees up people to do only
what they can do: resolve discrepancies. The platform
also provides a “total view” of billing for any given
month, giving executives valuable insights into the
overall benefits billing picture.
3. Support & Customer Success. AdminaHealth’s
Customer Success team works hard to live up to its
name and provide white-glove support to our clients
and help them meet their specific needs. The team
consists of highly-experienced and trained
professionals who thrive on challenges and can
configure the platform to satisfy even the most unique
billing requirements.
In working with companies that are transitioning from
manual or legacy billing services, what’s the biggest
benefit to them in moving to an automated platform?
Ultimately, it’s about lowering the cost and increasing the
accuracy of the monthly reconciliation and consolidation
process and finding billing discrepancies. The major
benefits of the Billing Suite are four-fold:
ü Reconciliation time savings. Reconciliation on the
platform takes mere seconds, and the data is clearly
presented for review—no more spreadsheets, lookups,
manually mapping names every month, or rearranging
columns from many different source systems.
ü Consolidation time savings. The platform
consolidates data from disparate sources and presents it
to the user, eliminating the need to map, modify, or edit
data.
ü Transparency, consistency, and repeatability. The
interface is designed to optimize the workflow. No
more manually changing the worksheet month to
month; the only task is handling the few exceptions.
Output is consistent and designed to provide maximum
clarity and transparency into reconciliation. A history
of bills with a complete audit trail is readily available,
reducing the time to investigate mismatches flagged by
the platform.
ü Human error reduction. Once configured, the process
is “on rails” – i.e., the platform is consistent month
over month, doesn’t get bored, doesn’t make copy-
paste mistakes, and doesn’t get distracted.
How has AdminaHealth surpassed your clients’
expectations? Can you give some examples?
One of the “wow” moments is when the system highlights
ongoing billing discrepancies, even before full
implementation. Our implementation is an iterative process
that loads the data and presents it to our client for validation
as soon as possible. It’s very common during the very first
iteration for the system to highlight a set of discrepancies.
Clients see these early results and say, “We’ll be able to get
some of this money back!” That’s value to the client before
the system is even live.
We also spoke with longtime leadership member Laura
Bull, AdminaHealth’s COO & CISO.
,
,
One of our
founda onal
philosophies is to
be agnos c in the
pla orms that
provide us data.
16. Laura, you’ve been with AdminaHealth for several
years. As you’ve watched the company mature, what is
one area where you’ve noticed significant growth?
We’re always looking for ways to enhance the seamless
user experience, which starts with client feedback about
new features and future improvements. Another area where
we’ve grown significantly is our consistent delivery of
premier service. All AdminaHealth employees are based in
the U.S., which allows each client to have a dedicated
Implementation Manager who is available during business
hours, both for the implementation and ongoing support.
Clients value the ability to pick up the phone or send an
email, knowing it will be answered promptly by their
support team, who are knowledgeable about their specific
implementation.
As the head of information security, can you tell us
about AdminaHealth’s certifications to keep clients’
HIPAA data secure?
AdminaHealth made the decision early on to adopt the
®
NIST Cybersecurity Framework and the HITRUST
Common Security Framework, which is based on ISO
27001 and HIPAA. The AdminaHealth Billing Suite is
HITRUST r2 certified, a globally recognized validation that
provides arguably the highest assurance available that we
are in compliance with industry security standards.
What do you see as AdminaHealth’s differentiator in the
insurtech industry?
Information security controls have always been at the
forefront of our architecture, with all operations based
solely in the United States, including development,
customer success, and sales and marketing. Our U.S. team
has built the cloud billing suite with security and
compliance as a key differentiator in the industry. We
continue to mature and adapt to the ever-changing security
landscape.
Dennis Reaves, AdminaHealth’s Chief Technology Officer,
is the engine behind rolling out the platform’s innovative
features.
Dennis, you came out of retirement to work at
AdminaHealth. What attracted you?
I’ve had a long career in both large, publicly traded
companies and small, venture-backed startups, and I know
that the people on a team and the investors backing the idea
are the most important factors for success. The work ethic
and values of AdminaHealth’s team, particularly those of
the investment team and CEO Rob Bull, align perfectly
with my own and the desire to build a high-growth
company where people are valued and respected. That
vision attracts the talented folks who come to work each
day with positive energy.
What do you find most exciting about developing
cutting-edge technology?
A lot of the technology we work on today was just science
fiction when I started my career in the 1980s. Working on a
platform that forces us to evaluate better solutions
continually gives me the opportunity to explore all the latest
tools that leverage advances in computing power. For
example, one of our core value propositions is that clients
can give us their data in any shape, and we can take it from
there. The old-school strategy would be to force them to
spend resources on re-shaping their data to fit rigid data
specifications. We’re adaptable and perform our function at
the junction between many different systems and data
formats. Providing that function at scale requires us to
explore new and modern ways of thinking about data, like
API-first architecture and AI data handling.
,
,
A lot of the
technology we
work on today was
just science fic on
when I started my
career in the
1980s.
19. Where do you see AdminaHealth’s technology five years
down the road?
AdminaHealth is API-first, so every platform can use it to
reconcile, consolidate, and pay bills. Our service is an
essential part of benefits management. In five years, due to
the complexity of billing, rather than building their own
solutions, I expect AdminaHealth will be the platform of
choice for all across the employee benefits insurance
market. It’s impossible to compete with us on robustness
and maturity. The smart choice is to white-label our API-
first platform so that you have a complete and tailored
solution right out of the box.
Last, we spoke with Younes Ismael-Aguirre, CA, CPA,
AdminaHealth’s Chief Financial Officer.
Younes, you are the most recent addition to leadership.
What surprised you most about working with this team?
I was incredibly excited to join this dynamic group and
work with them on the financial aspects of growing
AdminaHealth even further. I’m most impressed with how
knowledgeable each member of the leadership team is
within their area of expertise and how they excel in their
role. Together, we bring many different views and opinions
to the table.
,
,
AdminaHealth is
API-first, so every
pla orm can use it
to reconcile,
consolidate, and
pay bills.
20. the expanding needs of its customers. Premium billing is a
multifaceted process that involves the combination of many
data streams. Increased automation, self-service, new
functionality, and customized reporting are only a few items
on this year’s roadmap.
“One of our foundational philosophies is to be agnostic in
the platforms that provide us data,” says Bull.
AdminaHealth ingests data from any enrollment, benefits
administration system, payroll application, and more than
130 carriers. The diverse sources provide the customer data
needed to manage a full suite of benefits and are also an
important bridge connecting agents and carriers.
AdminaHealth’s patented, cloud-based automated SaaS
premium billing solution rises to meet customer needs and
challenges. The HR industry can now rely on technology
that simplifies billing and say goodbye to manually-
intensive and error-prone reconciliation and consolidation
processes. Instead of pouring over spreadsheets, users can
now simply review an Exceptions tab and generate a
consolidated invoice, as well as send digital payments. The
future is bright for the employee benefits industry, with
AdminaHealth filling a significant gap.
“When prospects participate in AdminaHealth webinars,
the feedback we often receive is ‘Where have you been?’
I needed you years ago!” says Bull.
,
,
We’re always
looking for ways
to enhance the
seamless user
experience.
To what do you attribute the company’s success?
AdminaHealth’s success rests within our core values, the
quality of our products, and the meaningful impact we make in
enabling our clients to provide the best benefits packages to
employees.
Just as important, our leadership team is committed to
employee work-life balance. All of our staff are excited to
come to work every day and provide best-in-class service to
our clients. We work closely with clients to find cost savings,
which allows them to reinvest in their businesses and their
employees.
Creating the Future of Benefits Billing
AdminaHealth continually finds new ways to automate
business processes and issues new software releases to meet
23. Flex HR creates customized support
for each client, letting them choose as
many or as few services as per the
needs of their evolving business
dynamics. The company’s
comprehensive offerings include high-
level strategic consulting, HR back-
office administration, and essential
business services such as recruiting,
payroll tax, compliance solutions,
employee handbooks, compensation
surveys, and diversity, equity &
inclusion planning. Flex HR’s CEO,
Jennifer Morehead, has a background
in sales, marketing, entrepreneurship,
and running teams of employees. Ms.
Morehead bought the 20-year-old
company in 2020 and increased its
sales by 46 percent in the first year and
150 percent in the second year
compared to its revenue in 2020!
Flex HR makes quality consulting
accessible and affordable to small and
mid-size companies to increase profits
by providing timely mission-essential
task management, flexible professional
talent, and full-time dedication at a
fraction of the cost.
Through the interview highlights, let us
read more about the story behind Flex
HR’s success!
Kindly brief us about Flex HR. What
is the leading inspiration behind its
inception?
In 2001, our founder Jim Cichanski
created to be a unique
Flex HR
strategic HR consulting practice. We
have grown since then, but still offer
the same high level of service for HR
and payroll outsourcing, along with
strategic HR consulting.
Shed some light on the key services
of your company. How are they
enhancing the Human Resources
Services?
At Flex HR, we do HR and payroll
outsourcing for companies throughout
the U.S., Puerto Rico, Virgin Islands,
Canada, Europe and U.S. subsidiaries
of foreign owned companies.
We work with our employees, spread
over 36 states, to manage the HR and
payroll compliance rules in each of
those states. We also do strategic HR
consulting that includes employee
investigations, compensation surveys,
and manager training. Additionally, we
also offer recruiting and talent
acquisition services for companies.
What are the core principles of your
company? How are you guiding the
company to achieve its mission and
vision?
Our mission is to be irreplaceable as a
strategic and problem-solving HR and
payroll business partner. Along with
this, Flex HR strives to revolutionize
human resources outsourcing to help
businesses maximize their people.
Flex Hr
We work with multiple
clients in different
industries, which diversifies
what we do and enhances
the success of our company.
We jump on priorities for
the business, even if it
means that it will
sustainably increase
revenue.
,,
,,
Strategizing HR Outsourcing, Consultancy, and Recruitment Services
™
n organization’s employees are
Athe best support to transition a
company from struggling to
success. But employee management is
not a cakewalk. When dealing with
employee intricacies, there are multiple
challenges like recruiting, HR strategic
support, HR payroll outsourcing,
independent HR services, and more.
Flex HR brings advice, knowledge,
and support to companies throughout
the U.S. and the world for HR and
payroll. Flex HR provides white-glove
strategic HR and Payroll outsourcing
services to various companies that are
located anywhere in the U.S. But, it
doesn’t just stop there! Flex HR takes a
step ahead of the routine talent
outsourcing companies and offers a
one-stop human resource services
solution, supporting any and all HR
functions.
www.insightssuccess.com
JUNE, 2023 21
The 10 Best HR Technology Solu on Providers
24. We use technology and innovative
solutions to help with our jobs. We can
do our jobs from an office or our home.
We will alert our manager if there are
any bottlenecks in our job.
In what ways is Flex HR utilizing the
advances in technology to provide
customers with enriched
experiences?
At Flex HR we use modern technology
to keep our employees connected to
one another as well as to their clients.
This includes tools such as Microsoft
365, Zoom, and Salesforce.
We also step into each of our clients’
HR and payroll technologies to do the
work we need to do for them.
What are the challenges that your
specialized team has come across?
How do you motivate them while
dealing with certain situations?
Flex HR works in a very complex
function that deals with humans and
the law. Each day, there is an
opportunity for error. We work very
hard to develop the processes
necessary to minimize these errors and
make sure that our clients are overly
satisfied.
In terms of motivating our employees,
we make sure to celebrate our wins
The core values and principles of the
company are as follows:
Flex HR values customer delight: We
are driven by the goal of valuing
customer delight and providing them
with results-oriented service. We keep
the relationships at the forefront that
we develop with them and represent a
can-do attitude for them.
Flex HR values our company’s
success: We are here because of our
past successes at the company, and
even now wish to maintain its
continued success. We work with
multiple clients in different industries,
which diversifies what we do and
enhances the success of our company.
We jump on priorities for the business,
even if it means that it will sustainably
increase revenue.
Flex HR values ethics and high
moral standards: We agree to uphold
the best interests of our clients,
vendors, team members, and the
company. In all instances, we want to
be sure that what we write or what we
say (and in all ways that we
communicate) represents the company
with high ethical and moral standards.
In general, anything we write or say
must show our company in the best
light, especially if it is on the front
page of a newspaper or part of a TV
broadcast.
Flex HR values teamwork: We
celebrate accomplishments together as
a team and are excited about the future
of our company. We take regular coffee
breaks together to celebrate big wins
and to hear team announcements.
Flex HR values one another’s time:
We see a potentially bad situation
before it happens and alert the correct
people internally to ask for help. We
also make a plan for when someone
will leave or when an obstacle arises.
often. We have a bi-weekly “coffee
break” on teams that is essentially a
company-wide town hall meeting
where we celebrate all the wins that we
see across our company.
As an experienced leader, what
advice would you like to share with
upcoming entrepreneurs wishing to
enter into a similar sector as yours?
Human resources outsourcing is a great
sector to be in for those who are
curious, service-oriented, and mission-
driven. We help and fully support
companies with their people and with
the complex functions of HR and
payroll.
It’s a really exciting time to be in this
space.
What are the future goals of the
company? How do you envision
upscaling its operations and reach in
the foreseeable future?
We continue to grow and have doubled
in revenue in the past two years. Thus,
we are able to scale faster and better
because of the great people we have
and the processes that we apply to the
HR and payroll disciplines.
Please share your clientele, awards,
and recognition, if you have any.
We have been recognized for three
years as a Fortune 5000 company. Flex
HR is among Inc. Magazine’s fastest-
growing private companies, in addition
to being named one of the “Top 25
Most Promising HR Outsourcing
Service Providers” in the Outsourcing
Gazette Magazine.
,,
,,
We are driven by the goal
of valuing customer delight
and providing them with
results-oriented service. We
keep the relationships at the
forefront that we develop
with them and represent a
can-do attitude for them.
www.insightssuccess.com
JUNE, 2023
22
25. Jennifer Morehead has a background in sales, marke ng, and management. She has managed teams of people for nearly
twenty years, and was excited to take charge as CEO of Flex HR in 2020. Ms. Morehead graduated from Northwestern
University and received her MBA degree from Northwestern’s Kellogg School of Management. She has spoken at Chicago’s
Technori and has led a panel on sales strategy for start-ups for TechWeek.
Ms. Morehead says that her team is passionate about helping other companies with the complex func ons of HR and
payroll. She launched a web sales ini a ve that quickly grew from $50,000 to approximately $1 million. Jenny has led a
team pursuing customer excellence in HR/payroll outsourcing and consul ng. She also launched mul ple channel
partnerships and strategic partners for Flex HR and has grown its employee base by 53 percent and its strategic HR
consultant group by 316 percent. She has also enabled a client reten on rate of 95 percent.
Ms. Morehead’s versa lity can be further no ced with her diverse specializa ons in Human Resources, Business Process
Design, Recruitment, New Ventures, Digital Strategy, Technology, Web, Opera ons, Online Marke ng, and Management.
Adding to her dynamic personality, she is also an independent board member, private investor, and fundraiser.
A Versatile and an Empowering Leader
– Jenny Morehead
www.insightssuccess.com
JUNE, 2023 23
26. n today's digital age, technology has permeated
Ievery aspect of our lives, including the world of
human resources (HR). One area where technology
has had a profound impact is talent management.
Gone are the days of sifting through piles of resumes
and conducting tedious interviews. With the advent of
advanced software and innovative tools, HR departments
can now streamline their talent management processes and
revolutionize the way they attract, retain, and develop top
talent.
Further, we will explore the power of technology in talent
management and how it is reshaping the HR landscape!
Automated Recruitment and Hiring
One of the most significant advancements brought about by
technology is the automation of recruitment and hiring
processes. Traditional methods of screening resumes and
shortlisting candidates can be time-consuming and prone to
bias. However, with the help of applicant tracking systems
(ATS) and AI-powered algorithms, HR professionals can
now efficiently identify the most suitable candidates for a
of
given role. These systems analyze resumes, assess
qualifications, and even conduct initial screenings, saving
valuable time and resources.
Moreover, technology enables recruiters to cast a wider net
when sourcing candidates. Online job portals, professional
networking platforms, and social media channels provide
HR departments with a vast pool of talent to choose from.
They can leverage these platforms to reach passive
candidates who may not be actively looking for new
opportunities but possess the skills and experience required
for specific roles.
Enhancing Employee Engagement and Collaboration
Technology has also revolutionized employee engagement
and collaboration within organizations. With the rise of
remote work and distributed teams, companies need
effective tools to keep employees connected and engaged
regardless of their physical location. Collaboration
platforms, project management software, and virtual
meeting tools enable teams to collaborate seamlessly, share
ideas, and work together towards common goals.
www.insightssuccess.com
JUNE, 2023
24
28. Furthermore, technology has facilitated the creation of
employee feedback and recognition systems. Real-time
feedback tools allow managers to provide timely feedback
to their team members, fostering continuous growth and
development. Employee recognition platforms enable peer-
to-peer recognition, boosting morale and creating a positive
work culture. These digital systems ensure that employees
feel valued and connected, even in a virtual work
environment.
Data-Driven Decision Making
Another significant advantage of technology in talent
management is the ability to make data-driven decisions.
HR departments can collect and analyze vast amounts of
data related to employee performance, engagement, and
development. This data can provide valuable insights into
trends, patterns, and areas for improvement.
For example, predictive analytics can help identify flight
risks within an organization by analyzing historical data and
identifying common characteristics among employees who
have left. HR professionals can then take proactive
measures to address retention issues and improve employee
satisfaction.
Furthermore, data-driven talent management allows
companies to personalize learning and development
programs. By understanding each employee's strengths,
weaknesses, and learning preferences, HR departments can
curate training content that is tailored to individual needs,
leading to more effective skill development and career
progression.
Streamlining Performance Management
Traditional annual performance reviews are often seen as
time-consuming and ineffective. However, technology has
transformed performance management by enabling
continuous feedback and performance tracking.
Performance management systems allow managers and
employees to set goals, track progress, and provide ongoing
feedback throughout the year.
Real-time performance data can help identify high-
performing individuals and teams, allowing organizations to
recognize and reward exceptional achievements promptly.
On the other hand, it can also pinpoint areas for
improvement, enabling targeted coaching and development
initiatives.
To conclude,
Technology has undoubtedly revolutionized talent
management, empowering HR professionals to attract,
develop, and retain top talent more efficiently than ever
before. Automated recruitment processes, enhanced
employee engagement, data-driven decision-making, and
streamlined performance management are just a few
examples of how technology is reshaping the HR landscape.
As we move forward, it is crucial for HR departments to
embrace and leverage technology to stay competitive in the
talent market. However, it is important to remember that
technology is a tool, and human interaction and judgment
remain vital in the talent management process.
HR professionals should be mindful of potential biases
embedded in algorithms and ensure that technology is used
as a complement rather than a replacement for human
judgment. Furthermore, organizations should invest in
robust cybersecurity measures to protect sensitive employee
data and ensure privacy.
-A.K. Tarade
www.insightssuccess.com
JUNE, 2023
26
29.
30. Providing Comprehensive Payroll Services for Smooth Business Workflow
We are living in an era where technological
advancements have simplified and streamlined
our lives. With traditional processes going
digital, the development of new platforms, software tools
have saved the time, cost, and human efforts for mundane
and repetitive tasks.
The payroll management system is one of the prominent
examples of this. Payroll management is such a boring and
time-consuming task for any employee. Concentration laps
can cause mistakes in calculations and may lead to fines and
penalties.
Hence, in such a scenario, payroll management software
plays a vital role in automating the complete procedure.
Having a payroll management system is important,
especially for small and medium companies.
When it comes down to selecting one of the many payroll
service provider companies, one prominent name pops out
at the first instance is GetPayroll.
GetPayroll has been providing easy-to-use professional
payroll services at competitive prices to businesses
nationwide for over 30 years. Situated in Lewisville, TX,
the company is spearheaded by its CEO, Charles J Read.
The following extract explores the excellent services rolled
out by the company.
Compliant Services
GetPayroll offers payroll, timekeeping, and HR solutions
for small and medium-sized businesses. Its USP is compli-
ance. GetPayroll is one of the few HR companies to have a
US tax court practitioner on staff, which helps its clients
avoid costly legal mistakes. The company offers not only
HR solutions but also a full stack of tech solutions from
timekeeping to payroll to onboarding to enable a holistic
HR solution, which is critical in today’s economy.
Charles said, “We do not view HR as a silo. Many of our
clients had to pivot to work from home and adjust to the
new normal. We rolled out new timekeeping and
onboarding solutions that seamlessly integrated with payroll
so that our clients could manage their human resources
without any friction. We are enabling small businesses to
compete with larger businesses by offering new features,
training, and best practices.”
Inspiring Leadership
Charles J Read is a Certified Public Accountant (CPA), US
Tax Court Practitioner (USTCP), member of the Internal
Revenue Service Advisory Council (IRSAC), and the
Founder of GetPayroll. Charles is a decorated United States
Marine Corps sergeant, a combat veteran of the Vietnam
war. While in service, he was trained by IBM as a computer
programmer and later a system engineer.
He pioneered Green Payroll in 1998 and successfully
steered the company for the last 30 years. He is also the
author of four books. His latest book – The Payroll Book: A
Guide For Small Businesses and Start-ups, is currently #25
in the HR section on Amazon.
AI and the future
Charles shared his views about the implementation of AI in
an organization – AI has accelerated the adoption of new
HR technology from screening, hiring to onboarding new
employees.
www.insightssuccess.com
JUNE, 2023
28
The 10 Best HR Technology Solu on Providers
31. We are enabling
small businesses to
compete with
larger businesses
by offering new
features, training,
and best practices
www.insightssuccess.com
JUNE, 2023 29
32. Due to the hybrid work environment, it will be more
important to find the right fit. AI will help screen for
individuals for the best fit and eliminate any repetitive
tasks. Adoption of AI will also help small businesses get
access to demand pay, which will even help the playing
field.
The market is growing, and with the new challenges that
the hybrid model has created, it is a great time for new
entrepreneurs to enter the market. Disruption leads to
opportunities, and there are plenty of opportunities right
now.
Braving the pandemic
The Covid-19 pandemic shackled the whole world.
Companies faced serious losses during the critical period.
However, it was fairly easy for the GetPayroll staff to move
to work from home, as all systems are cloud-based. Talking
about the pandemic days, Charles said, “We proactively
communicated with our clients, letting them know that
while we might not be physically in the office, they could
still reach us as usual for any questions. In fact, we found
WordsofAppreciation
Will Brown – Some of the best people in the area that absolutely are the best at what they
do. Charles is an absolute genius and has a team behind him (oddly enough, that are almost
all named Chris) that will take care of you. We came from ADP, and there were miles of
difference. Do yourself a favor and give them a call!
Donna Hahn - We have been using GetPayroll for over three years and love their service!
Everyone at the company is knowledgeable, kind, helpful, and always gets you an answer to
even the simplest questions. They take care of all government taxes, employee posters,
filings, and reporting. Their reports are easy to read and very helpful in managing our
payroll expenses.
Our company employs both 1099 and W-2 employees, and the process for both is so easy!
They give you all the services of other bigger competitors at a fraction of the costs, and
they even integrate with our time management system to streamline the process even
further! Great company to work with, and we will be here for a long time!!!
employee morale improves with the hybrid model and
continuing to offer it.”
Looking Ahead
GetPayroll is aggressively investing in marketing to scale
the company’s growth. New businesses formation is at its
peak, which gives the company an opportunity to get new
clients. The team is focusing on positioning Charles Read
as an authority on all things payroll and HR by having
him booked on 3–4 podcasts each week. Also, they are
promoting ‘The Payroll Book’ via social media to generate
interest.
www.insightssuccess.com
JUNE, 2023
30
33.
34. How
Technology
STREAMLINES
HR Opera ons
R technology has emerged as a game-changer
for Human Resources (HR) departments,
revolutionizing the way HR operations are
managed. By automating processes,
centralizing data, and enabling data-driven
decision-making, HR technology unlocks
efficiency and enhances overall HR effectiveness.
Further, we will explore the various ways HR technology
streamlines HR operations, providing organizations with
the tools to drive efficiency and optimize their workforce
management!
Streamlining Recruitment and Onboarding
One of the primary areas where HR technology brings
efficiency is in the recruitment and onboarding process.
Traditional recruitment methods involving manual
screening of resumes and conducting numerous interviews
can be time-consuming and prone to bias. However, with
the aid of HR technology, organizations can leverage
applicant tracking systems (ATS) and artificial intelligence
(AI) algorithms to automate resume screening, shortlisting,
and even initial candidate assessments. This automation
significantly reduces the time and effort involved in the
early stages of recruitment.
www.insightssuccess.com
JUNE, 2023
32
35. Unlocking Efficiency
Moreover, HR technology enables the creation of seamless
onboarding processes. By utilizing electronic document
management systems and automated workflows, new hires
can complete paperwork online, eliminating the need for
physical paperwork and reducing administrative
bottlenecks. This streamlines the onboarding experience,
ensuring that new employees are quickly integrated into the
organization and can begin contributing to their roles
sooner.
Efficient Time and Attendance Management
Managing employee time and attendance is a critical aspect
of HR operations. Traditionally, this involved manual
processes, such as tracking hours worked, calculating
overtime, and managing time-off requests. HR technology
simplifies and automates these processes, reducing
administrative burdens and improving accuracy.
Time and attendance management systems allow employees
to clock in and out electronically, automatically capturing
their working hours. These systems can also calculate
overtime, track absences, and manage time-off requests
through intuitive self-service portals. This automation not
only saves time but also minimizes errors associated with
manual tracking, ensuring accurate payroll calculations and
compliance with labor regulations.
Enhanced Performance Management
HR technology plays a pivotal role in optimizing
performance management processes. Traditional annual
performance reviews are often criticized for being time-
consuming and ineffective. However, HR technology
introduces continuous performance management systems
that streamline feedback, goal-setting, and performance
tracking throughout the year.
Through performance management platforms, managers
and employees can set goals, provide real-time feedback,
and track progress. This enables ongoing coaching,
recognition, and development discussions, fostering
employee growth and engagement. By automating
performance review reminders and generating performance
reports, HR technology supports a more agile and effective
approach to performance management.
Optimized Learning and Development
Efficient learning and development programs are crucial for
employee growth and organizational success. HR
technology offers tools and platforms that enable
personalized and targeted learning experiences,
maximizing the impact of training initiatives.
By centralizing employee data, HR technology allows HR
departments to identify skill gaps and development needs
at an individual or organizational level. This data-driven
approach ensures that training programs are tailored to
address specific areas of improvement. Learning
management systems (LMS) enable the creation, delivery,
and tracking of online courses, webinars, and other training
materials. Employees can access these resources at their
convenience, facilitating continuous learning and skill
enhancement.
Furthermore, HR technology enables the measurement of
training effectiveness through analytics and reporting. By
collecting data on employee participation, completion
rates, and performance outcomes, organizations can assess
the ROI of their learning and development initiatives and
make informed decisions to optimize future programs.
Conclusion
HR technology has revolutionized the way HR operations
are managed, unlocking efficiency and empowering
organizations to optimize their workforce management
processes. Through automation, HR processes such as
payroll management, benefits administration, and leave
management can be streamlined, saving time and reducing
errors. Centralized data management ensures data
consistency and enables advanced reporting and analytics,
providing valuable insights for data-driven decision-
making.
Self-service portals empower employees and managers to
access HR-related information and perform routine tasks
independently, reducing the administrative burden on HR
departments. This allows HR professionals to focus on
strategic initiatives and value-added activities that
contribute to the organization's overall success.
HR technology enables data-driven decision-making by
providing comprehensive workforce data and analytics. HR
departments can leverage these insights to identify areas of
improvement, align HR strategies with organizational
goals, and drive efficiency in talent acquisition,
development, and retention.
-P.D.Bombarde
www.insightssuccess.com
JUNE, 2023 33
36. My name is Yaman Joshi, Founder of Humanity
First Founda on, New Delhi, India.
I’m a Philanthropist, Social ac vist & Proud
Indian & have completed Masters in Social Work.
Mo o- Help One & Count None
Aim of My Social Work- Working selflessly ll my
last breath for anyone in need.
The objec ve of My Social Work – To Help
People So They Can Help Themselves.
About
Author
Yaman Joshi
Founder
www.insightssuccess.com
JUNE, 2023
34
37. Human resource technology is a rapidly evolving
field with new innovations emerging every year.
Some of the latest trends in HR tech include the
use of artificial intelligence (AI) for talent acquisition,
automated payroll systems, and employee engagement
platforms. Companies are also investing in learning
management systems (LMS) to train employees more
efficiently and analyze performance data. Mobile apps are
also becoming popular for managing HR tasks on-the-go.
As companies continue to embrace technology in human
resources, it is important for them to stay up to date with
the latest developments.
As technology continues to advance at an increasingly rapid
pace, it has opened several opportunities for HR tech
companies.
From recruitment and onboarding to employee engagement
and retention, HR tech is transforming the way businesses
operate.
Here are some of the top trends in HR tech that businesses
should keep an eye on:
1. AI-powered recruitment
Artificial intelligence (AI) has revolutionized the way
recruiters approach hiring. AI-powered tools help automate
resume screenings, select candidates, and schedule
interviews, which helps to streamline the recruitment
process.
Apart from this, AI can also help evaluate a candidate’s
personality and skills through video interviews and
assessment tests. This technology can help businesses find
suitable candidates in a shorter amount of time and reduce
the burden on HR teams.
2. Employee engagement tools
Employee engagement has always been a priority for
businesses, and with the rise of remote work and hybrid
work environments, it is more important than ever to
maintain a positive company culture and keep employees
engaged.
HR tech companies have developed employee engagement
tools such as pulse surveys, feedback channels, and
recognition and reward programs to help foster a positive
work environment and boost employee morale.
3. Advanced analytics
HR tech companies are using data analytics tools to help
businesses make informed decisions about their workforce.
With these tools, businesses can track employee
performance and productivity, identify areas for
improvement, and predict potential issues before they arise.
4. Virtual onboarding
Virtual onboarding has become more important since the
COVID-19 pandemic, and businesses are adopting
technology to facilitate the process. HR tech tools such as
video tutorials, interactive onboarding platforms, and
virtual reality simulations can help businesses impart
training and information to new employees.
5. Total well-being management
HR tech companies are now offering holistic solutions for
employee well-being management, encompassing physical,
mental, and financial wellness. These tools help employees
stay healthy and motivated, which, in turn, leads to better
job satisfaction and productivity.
In conclusion, HR tech is evolving rapidly, and businesses
should embrace these trends to stay competitive in today’s
market. By implementing these solutions, businesses can
streamline their HR processes, improve employee
engagement, and foster a positive culture, ultimately
leading to better productivity and results.
TrendsinHR
Tech - Yaman Joshi
www.insightssuccess.com
JUNE, 2023 35
38. We are adding
talent to our
team to support
this growth
“
“
Sandra James
CEO
www.insightssuccess.com
JUNE, 2023
36
39. PRIVATE EYES
Screening Group
Bringing Responsiveness, Quality, and Results
Technology is evolving with time. New technologies
have fundamentally impacted the way we move
around the world on a daily basis, whether it is the
way we work, rest, travel, or manage the capital.
Because a company is made up of its employees, the human
resources (HR) function is critical. Every element of the HR
function is impacted by automation and will grow
increasingly reliant on it, including talent acquisition,
employee payroll and compensation, and HR analytics.
There are a few HR Tech companies that believe in finding
ways to help streamline the business through background
checks and/or lender solutions. One such company is
Private Eyes Screening Group, situated in Nevada,
California. This organization is led by Sandra James, the
CEO who has built the company into a global firm, serving
clients in all 50 states and over 200 countries.
In our endeavor of finding the Top HR Tech Solution, we
came across Private Eyes Screening Group. Over 21 years,
Private Eyes has continually harnessed the latest technology
and practiced bringing its clients the information they need
to make the best-informed decisions as soon as possible.
Following are the highlights of the interview:
Please brief our audience about Private Eyes Screening
Group, its USPs, and how it is currently positioned as a
leading player in the HR Tech niche.
At Private Eyes, we make a safe workplace possible by
providing quality background checks to our clients across
the nation fast. Our team took innovation to the next level
during the COVID pandemic and combined their talent and
expertise to complete the development of our peek
platform. This has expanded our ability to continue as a
leader in the background screening industry.
Shed some light on Private Eyes Screening Group’s
offerings and how are these making an impact on the
industry and your clients?
We help our clients get the right hire by making sure that
their candidates have the credentials that are stated with a
quality background check fast.
Being an experienced leader, share with us your opinion
on what impact has the adoption of modern technologies
such as AI and machine learning had on the HR Tech
space and what more could be expected in the future?
This has had a huge impact, and now there is software that
can extract the information from a resume to confirm if the
candidate is qualified for the position or it can move to the
next candidate. Automation continues to change the
industry as we utilize more AI.
Considering the ongoing pandemic, what initial
challenges did you face, and how did you drive your
company to sustain operations while ensuring the safety
of your employees at the same time?
We implemented our business continuity plan to shelter in
place on March 16th, 2020. We had never had all of our
team remote like most companies before this happened. We
are so grateful that we were able to continue fully
operational serving our clients.
We had weekly meetings on zoom with our team to check
in, and I made calls to team members individually as well to
make sure that they were ok.
www.insightssuccess.com
JUNE, 2023 37
The 10 Best HR Technology Solu on Providers
40. Our goal was to make sure that the team members were safe
and that we could maintain our service level. We had a few
team members that remained in the office but were socially
distanced in separate offices with all of the CDC guidelines.
We provided masks, antibacterial soap, etc. Now, we have a
99% vaccinated office and have implemented a hybrid
model of some staff returning to the offices and some
staying remote.
What would be your advice to budding entrepreneurs
who aspire to venture into the HR Tech market?
Go for it! It is a large market, so if you have a product or
service that can support the HR industry, there is a lot of
room to grow it. Every starting business needs that first
client and can grow from there.
How do you envision scaling Private Eyes Screening
Group's operations and offerings in the future?
We have an aggressive marketing initiative as we are
experiencing significant growth in 2021. We are focused on
100% growth by the end of 2022!
Hard work and long hours come naturally to Sandra, having spent her childhood waking every morning before
dawn to milk cows on her family's Nebraska farm. That experience prepared her well for the life of an
entrepreneur, and she opened her first business, a mortgage credit reporting company, in 1989.
Ten years later, increasing demand from clients for background checks led her to expand into the background
screening world. In 2010 she expanded again, adding the subsidiary 4506- Transcripts.com to meet the need
for banks and financial institutions to verify income for borrowers through the Internal Revenue Service.
She attributes her success to remaining true to her core commitment offering high-quality, personalized,
efficient customer service while continually adopting new technologies to meet clients' needs.
A passionate advocate for entrepreneurship, Sandra shares her expertise with other women business owners
through WBENC. She previously served on the WBENC Board and has been an active member of the Board of
Directors of WBEC-Pacific for over a decade.
Passionate Leader
www.insightssuccess.com
JUNE, 2023
38
41.
42. Renew HR
Revolu onizing the HR Tech Space Through World-Class Services
The success of any business depends on how well the
management employs its employees. Therefore,
organizations are looking for better ways of
employee management and working strategies. With the
insertion of artificial intelligence (AI) and machine learning
(ML) in management services, it has become easy for
companies to administrate their workforce with increased
efficiency.
AI automated the whole workflow of companies and
changed the way human resource departments work. It
developed human resource software that streamlines the
process. This allows firms to engage more effectively with
employees and, resultantly, increase productivity. Most
companies use some kind of software to manage their HR
services, be it payroll application or employee document
management.
This automation boosted IT companies to develop new HR
management software. Amongthe list, Renew HR is one of
the prominent companies that aims to be the fulcrum in
rebuilding the HR ecosystem and renovating employee
relationships.
In an interview with Insights Success, Sabya Mitra, the
Founder, and CEO of Renew HR provide detailed insights
into how the implementation of HR software is changing
the dynamics of businesses. Below are the highlights of the
interview:
Please brief our audience about Renew HR, its USPs,
and how it is currently positioned as a leading player in
the HR Tech niche.
Renew HR aims to be the fulcrum upon which you can
rebuild your HR ecosystem, renovate your employee
relationships, and become the organization you always
knew you could be. Renew HR is a proud Silver partner in
the SAP PartnerEdge ecosystem. We advise, implement,
and support your HCM solutions, including SuccessFactors
& SAP HCM.
Our team of HR experts provides HR Advisory across
Organizational Change Management and Design Thinking
and Process Standardization areas. Finally, our certified
trainers design customized onsite/virtual training to help
you onboard your team to the new HCM technology
solution.
Our founding partners have 100+ years of combined
experience with HR and HCM technology, including SAP
HCM, SuccessFactors, and Workday, with a multitude of
successful large-scale technology rollouts in the US and
across the globe.
Shed some light on your offerings and how are these
making an impact on the industry and your clients?
At Renew HR, our purpose is to help small and mid-size
businesses run better and improve their HR processes and
service delivery. We promise to bring SAP SuccessFactors
(the leading SaaS-based HR solution) best practices
combined with our years of HR domain knowledge to our
customers at an affordable price point.
We want to create an environment where the best HR
innovations are available and accessible to every business,
irrespective of their size or revenue structure. We also want
our customers to use insight-based decision-making through
affordable but high-end HR analytics based on SAP
analytics cloud.
www.insightssuccess.com
JUNE, 2023
40
The 10 Best HR Technology Solu on Providers
43. Sabya Mitra is the founder and CEO of Renew HR. He is our team leader and the HR guru
who oversees the company's strategy, provides leadership across sales and delivery, prac ce growth,
and customer success. Sabya brings 25+ years of experience in leading large organiza ons in their
consul ng, sales, prac ce development, and HR so ware deployments.
He has been part of many complex global HR transforma on projects across the US, Europe, Southeast
Asia, India, the Middle East, China, and La n America. Before star ng Renew HR, Sabya was leading the
SuccessFactors prac ce for global consul ng companies including IBM, NGA, Rapidigm, Fujitsu, Wipro,
HCL, and Infosys.
Sabya also has the unique dis nc on of having academics (MBA in HR from XLRI – Xavier School of
Management, India), business and so ware (SAP HCM, Ramco, and SuccessFactors) experience, all in
the HR domain. When Sabya is not dreaming about new ways to reinvent HR, he loves to travel (yes for
pleasure) with his family and is an avid tennis player.
About the Leader
Sabya Mitra
Founder and CEO
Our team of
HR experts provides
HR Advisory across
Organiza onal Change
Management and Design
Thinking and Process
Standardiza on areas
www.insightssuccess.com
JUNE, 2023 41
44. We also offer custom HR domain-based development on
SAP's Business Technology Platform (BTP). BTP enables
customers and partners to build and extend applications that
integrate with SuccessFactors and SAP on-premises HCM.
Together, with SAP SuccessFactors, we can, and we will
help all our clients achieve digital nirvana.
Being an experienced leader, share with us your opinion
on what impact has the adoption of modern technologies
such as AI and machine learning had on the HR Tech
space and what more could be expected in the future?
HR is an evolving function and still undergoing tremendous
changes as the world faces various challenges. Two of the
massive recent influences are globalization and the
Covid-19 pandemic. Globalization helped HR look beyond
the borders and look for skills and techniques that will help
the organization deliver faster, better, and cheaper to its
employees.
Similarly, the Covid-19 pandemic forced employees largely
to stay at home and work from remote locations; hence,
collaboration tools, analytics, and user experience tools
were reinvented to support this globally.
Now talking about specifics, most of the development in
HR is happening in the recruiting and employee experience
areas. When utilized well, technologies such as AI, Chatbot,
machine learning, robotic process automation, and
blockchain are helping HR the same way CRM tools helped
retail industries a decade or so back.
One of the flip sides of all the advances in technology is
that HR has big data of its own and, along with the other
processes, is now capable of making decisions based on
fact-based analytics.
Considering the ongoing pandemic, what initial
challenges did you face and how did you drive your
company to sustain operations while ensuring the safety
of your employees at the same time?
The challenges that we faced are three folds: customers
were reluctant to spend on HR technology when trying to
put the house and business in order. Second, the budgets
were reduced by at least 30% from previous years, and
finally, many of our team members got infected with
COVID-19. Some of them lost their dear ones due to the
pandemic that had a long-lasting impact on all of us.
However, we have operated in an entirely virtual model
since the company's beginning in the year 2016. Hence the
model worked out to our advantage as we all are used to
coordinating between various time zones in a distributed
model. We have also offered as much discount as possible
to all our customers so that some of the projects which were
pushed back in the past can now be executed.
What would be your advice to budding entrepreneurs
who aspire to venture into the HR Tech market?
After being in the industry for more than a couple of
decades, my suggestion would be to focus on
problem-solving rather than technology. Technology should
be used as an enabler for organizations to solve their HR
and business problems.
Go for it but ask yourself why you are doing it, what
problem it would solve for HR, and how easy it would be
for users to adapt to it. But HR Tech is a wide-open space,
and your experience combined with technology can help
you to be successful.
How do you envision scaling your company's operations
and offerings in the future?
We have an aggressive plan to scale up the size of the
customer base that we would like to address for system
implementation. But our focus would be in the area of
product development based on SAP'S business technology
platform and bridging the gap between customer
expectation and what is available in the marketplace.
We are using the next-gen technology but solving some
very routine day-to-day HR problems. Some of these
products would be routine operational products, and some
would be very strategic.
www.insightssuccess.com
JUNE, 2023
42
48. The way of business solutions
Insights Success Media Tech LLC
555 Metro Place North, Suite 100,
Dublin, OH 43017, United States
Phone - (614)-859-2600
Email: info@insightssuccess.com
For Subscrip on: www.insightssuccess.com
We are also available on:
Follow us on:
www.facebook.com/insightssuccess/ www.twi er.com/insightssuccess
