With this idea, the Salesforce community converted to the Chrome Extension so users can access it without losing their focus from their main job and it will be as simple as a click Also users can access the community from any browser tab without losing the main tab so it will increase the engagement within the community.
This extension will adhere the Salesforce security.
2. With this idea Salesforce community converted to the Chrome Extension so users can
access it without losing their focus from their main job and it will be as simple as a click
Also user can access the community from any browser tab without losing the main tab so
it will increase the engagement within community.
This extension will adhere the Salesforce security.
Make Salesforce community easy to access without losing
focus on our main job
ABOUT AN IDEA
ACCESS SALESFORCE COMMUNITY BY A CLICK
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3. KEY FEATURES
ACCESS SALESFORCE COMMUNITY BY A CLICK
ONE TIME LOGIN
Once user login into community using
the chrome extension then extension
will handle the session for him
A CLICK TO ACCESS
User can access community by single
click
MENU BY USER ROLE
Administrator can configure the side
menu of community extension from
Salesforce by User roles
REAL TIME CHANGES
Extension will immediately adhare the
changes from Salesforce when its re-
open
ADHERE SALESFORCE
SECURITY
The extension will adhere Salesforce
security
EASY TO CONFIGURE
Administrator can configure the any
custom Lightning component within
the extension menu within a minute
ACCESS TO CHATTER
All functionality related to chatter can
be accessible from extension
SESSION SECURITY
Actual Session Id is stored into the
Salesforce and unique encrypted string
is store on client side to add one more
security layer
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4. This idea can be used as solution for many scenarios but let considere
how it will be useful in our organization(Infoglen). As all of us know due
to this COVID19 situation every employer try to implement REMOTE
WORK culture within their organization but with this culture they might
be feeling about the lacking of knowledge sharing within their employees
so we started using the community but as every employee is working
hard on their respective projects so they did not have time to login into
the community everyday along with their day task and collaborate with
their colleagues so with this solution they can access community by just
a click and they don’t have to lose the focus from their daily tasks.
As our organisation is located in various geolocation with help of this
plugin we can encourage all colleagues to collaborate and share their
knowledge with each other.
WHERE IT CAN BE USED
ACCESS SALESFORCE COMMUNITY BY A CLICK
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5. SOLUTION USING AN IDEA
The INFOHUB (Infoglen Employee Community) can improve using this idea as everyone not getting time to login into the community everyday but with this solution
we can implement our employee community so every employee do not have take time to login and check for community as they can now access the community
while working on client project without losing there browser tab.
Infoglen Calendar
This component will show the all
realtime meeting scheduled in Infoglen
Calendar
Colleagues
This component will shows all the
colleagues from the organization
Holidays
This component shows all the
upcoming holidays
Referrals
This component will display the all
current opening within the organization
The following are the few major components implemented for community which can be used in actual
community page and also within this extension. Next slides will cover each component
6. Employee Profile
Manage the Community Profile
Manage Profile Picture and Details
With this component employee can manage their
appearance on the community
Expertise
Employee can manage their expertise and these
expertise will be used while searching the talent
within the organization
Appreciation
Employee can view all his/her appreciation under
his profile so it will help them to be motivated
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7. Employee Community Chatter
Employee can use chatter within a extension
Mention People and Group
Employee can use a chatter within the plugin and
they can mention the colleagues or group
Upload the Files
Employee can upload the files or Like or reshare the
content
Real Time Organization activities
Employee can have real time activity of organization
with the help of chatter feed so they can
Like/Reshare the content
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8. Infoglen Calendar
Employee can manage their Infoglen Calendar
View the real time Infoglen Calendar
Employee can view the real time calendar events
Joint Google/Zoom Meeting From Plugin
Employee can join the meeting right from the plugin
by just clicking on “Join with Google Meet”/ “Join
With Zoom”
View Detail related to Meeting
Employee can view the more details like agenda of
meeting right from the plugin by clicking on “Show
additional details” link
As most of the employees uses the email provider from the client domain so this component will help employee to access their meeting
from Infioglen Calendar using this component
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9. Colleague List
This component will show the all colleagues
list
Search Colleagues by Name or Expertise
User can search their colleagues with their names
or their expertise
Help to build new project team
As employee can update their expertise under the
community profile it will be easy to project manager
to find the right employees to build the team for
upcoming or new projects
As everyone is working from Home this component will help to find you colleagues and their expertise
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10. Employee Referral
This component will be used to show all the
current opening within an organization
View the all the Current Opening
Employee can view all the current opening within
an organisation at any point of time
Refer a candidate
Employee can refer a candidate right from the
extension and view all the details related to job
position
As employee would be the key part of all the organizations so best employee always bring new best employees and this component
will help then to make it easy to them
View Current Status of their reference (In Pipeline)
Employee can view the current status of their
reference right from the extension
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11. Other Small Components
HR Department (In Pipeline) Upcoming Holidays Session Recordings (In Progress)
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12. Send Appreciation to Colleagues
A study by CareerBuilder found that 50% of employees would stay if they were tangibly recognized. Another study revealed
that 40% of employees who “do not feel meaningfully recognized will not go above their formal responsibilities to get the job
done.”
Problem: So how do you show employee appreciation?
Solution: With the help of this extension Colleagues or manager can sent the person appreciation which will show
on their laptop to Employee like below and it will be always present under their profile so it will help them to
motivate.
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13. Flow Diagram
Start
Install Chrome
Plugin
Authenticate
User
One time step
Failed
Stop
Authenticated
Load the menu as per
configuration
(Profile/Chatter are default)
Store user token in
Salesforce
Sent “AES256” Encrypted Unique
Identifier to Plugin for future
authentication
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14. STEPS TO ADD NEW COMPONENT
The following are the step to add new component in extension
IDENTIFICATION
FINALIZE
IMPLEMENT
CONFIGURATION
CLOSEOUT
1 3 5
2 4
IDENTIFY THE
MODULE FLOW
IMPLEMENT THE
LIGHTING
COMPONENTS
VERIFY AS YOUR
CHANGES WILL
AUTOMATICALLY
REFLECT IN
EXTENSION
FINALIZE THE
COMPONENTS
CREATE
CONFIGURATION IN
SALESFORCE AND
PROVIDE ACCESS TO
RESPECTIVE USERS
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