I had live interactions with a team of front line leaders

1. Welcome to the Interactions
on
Managing Y(our) Boss (es)
9th November-15

2. Who is the boss?Who is the boss?Who is the boss?Who is the boss?

3. Humans
Have their preferences and dislikes
So -Work not only for them, but also with them
What Bosses are

4. Understand the Boss

5. What does Boss do
legal and legislative issues
Organizational issues
Performance issues
Periodical reviews
Awarding/Rewarding periodic raises and promotions

6. Relationship with your boss
Understand your boss’ role in the organization
Be aware of personality traits and conflicts
Be conscious of your boss’ normal schedule
Be supportive of your boss
Communicate with your boss

7. Relationship with your boss
Listen to your boss
Offer to assist your boss
Be respectful of your boss’ authority
Maintain positive attitude at work
Keep professional relationship with your boss

8. Handling Conflicts
Maintain your composure (EFA will worsen the situation)
Determine the cause of the conflict
Keep the situation in perspective
Propose alternative and resolutions that you can to your boss
Discuss the situation with your boss (sit down and talk)

9. Manage the Boss

10. Sync with the Boss
What is working with how you manage your boss now?
What would you like to see happen?
What can you do to make things better?
How can you help him/her meet goals and pressures?

11. What are his/her
Goals, Objectives and Values
Pressures
Strengths, weaknesses, blind spots
Preferred work style
Sync with the Boss

12. Reader vs. Listener
Am I a reader and listener?
Is my boss a reader or listener?
Ask your colleagues/friends
How can I work with others in a way that works for me?

13. Maintain relationship
Fit both your needs and styles
Characterize by mutual expectations
Keep your boss informed (reader/listener)
Based actions on dependability and honesty
Selectively use your boss’s time and resources

14. DO’S
Learn everything you can about your boss
Further boss’s success and help deliver it
Adapt your work style to those of the boss
Do not expect the boss to adapt to yours

15. DO’S
What your boss’s goals and objectives at work are
Focus on the common objectives
Discuss problems and disagreements
Learning what your boss needs to know
Be a good listener before being a good speaker
Help your boss explore issues
Ask probing, open-ended, but supportive questions

16. DO’S
Keep your boss informed about what is going on.
Never let him/her surprised by superior about in your area.
Communicate with your boss in the manner he or she prefers
Attune to your boss’s shifting needs and issues

17. DO’S
Manage your own performance
Initiate regular reviews on how you are doing.
Don’t assume your boss knows everything you are doing.
When you do something of his make sure it is known
Pick your battles with the boss.

18. DO’S
Remember to say “Thank You” to the boss
Remember to say “Thank You” to the team
Everyone appreciates politeness

19. DONT’S
Do things that your boss does not approve
Make promises that you cannot deliver
Expose the boss to surprises
Go over to a superior manager repetitively
Be defensive when criticized

20. DONT’S
Criticize your boss inside or outside of the organization.
Assume anything you say will remain confidential
Be a “yes person”
Praise the boss insincerely.
Embarrass your boss

21. Word of Caution
You may think your boss is not an asset to the organization.
You may think that your boss is not the brightest.
He is what he is because he has brought value to the organization.
You may not be aware of your boss’ strengths.
He/she probably has allies in higher positions.

22. Types of Bosses

23. Types of Bosses
Superiority complex
Exhibiting power
Anonymous
Intimidation
Excel and Influence

24. Types of Bosses
Superiority Phobia
Scream and shout
High pitch and edgy
No respect reason behind a problem
Scold someone and prevent the problem
Dealing with these bosses
Take and accept their verbal blows
Take their nonsense
Do not get fed up ,Stay on their good side.
If you can do exactly that, then you have dealt with them.
Show that you are smarter you put your growth at risk.

25. Types of Bosses
Power Hungry
Power and authority office and home.
wearing the mask of a boss
Overtly possessive post
Always want complete control of the situation
Insecure, and too preoccupied
Dealing
Significance to discipline, rather than performance
Do not break the rules even for organizations broader goals- Take prior approval
Show them respect : make them feel that they are the big boss
you will be able to go about your duties undisturbed.

26. Types of Bosses
Anonymous
Do not belong
Irrelevant and immesurement qualities
Sing glory of past achievements, rest is utter claptrap दखावे का.
Stress a lot on performance, lack the management skills to get it
lack confidence , do not stick to a plan, yet hard working
Dealing
Welcome advice to get bearings, offer them substantial help
Don’t expect them to be lenient in the office
Build and maintain
Cannot make any false moves, or tolerate mistakes
Given enough time eventually be good bosses - !!!!- Time is the key

27. Types of Bosses
Intimidating
Aggressive and no-nonsense bosses
Issue commands to get things done
They have an ego, and carry it with them while they are in the office.
Sometimes they look like are running a criminal gang.
Threaten their employees, don’t go overboard because they are insecure
They keep to their own space, and are reserved by nature.
Dealing
Respect their privacy
Interact with them If you are smart enough
Know how to break their defense, you can even befriend them
Manage to take some liberties in the Don’t go overboard otherwise- they may crack!!!

28. Types of Bosses
Excel and influence
Handle both the management and the employees efficiently.
Have positive vibes about themselves, they can produce results even in the midst of a crisis.
Not particularly harsh on employees, but they mean business
Highly professional, and expect employees to behave so too – a rare species
Dealing with bosses
Perform your duties well enough.
Beware of such bosses, as they are highly determined to rise in the hierarchy.
Should be a threat to their/organizational goals, they may take you off
Form their own core groups, even within the same organisation
Be careful and mind your own business, you will always stay in their good books

29. SUMMARY
By effectively managing your boss
Improve your chances of being successful in your job
Reduce job related stress
Enhance the effectiveness of the organization

30. Thank you
S N Sastry
Shridhara.Sastry@adityabirla.com
9977448340