1. SHERRYL BAYLE BITONG
Blk. 52 Lot 37 Phase 10 Wellington Place Mary Chris Complex Gen Trias Cavite City | 09253147434/09161801697 | pretty.shei@yahoo.com
Objective
To work efficiently and effectively in any field I am capable of.
To work in good manners in accordance with the policy of the company.
SUMMARY OF QUALIFICATION:
Quick learner.
Highly dedicated to getting the job done right.
Very much willing to be trained and to accept new concept and challenges
Have good communication skills.
Capable of working in shifting schedules and minimum supervision.
Education
BAHELOR OF SCINCE IN COMPUTER SCIENCE | GRADUATED -2005 | ASIAN COLLEGE OF SCIENCE AND
TECHNOLOGY
Work Experience
Company Name: TELEPERPERFOMA NCE PHILS
Position Held: TRAINER
Frontier Communications
Date Joined: Feb 13 2016 – till present
Company Name: TELEPERPERFOMA NCE PHILS
Position Held: TRAINER
FTD-Florist Transworld Deliveries
Date Joined: January 13 2016 – Feb 13 2016
Company Name: TELEPERPERFOMA NCE PHILS
Position Held: TRAINER
AT&T Collections
Date Joined: August 2013– January 1, 2016
Company Name: TELEPERPERFOMA NCE PHILS
Position Held: Product Ready Trainer (PRT)
AT&T Collections
Date Joined: August 2012 – August 2013
Company Name: TELEPERPERFOMA NCE PHILS
Position Held: Subject Matter Expert
AT&T Collections
Date Joined: May 2011 – August 2012
Company Name: TELEPERPERFOMA NCE PHILS
Position Held: Customer Service Representative
AT&T Collections

2. Date Joined: Sept 2009 – May 2011
Company Name: TELEPERPERFOMA NCE PHILS
Position Held: Technical Support Representative
CRICKET
Date Joined: July 2009 – Sept 2009
Company Name: TELEPERPERFOMA NCE PHILS
Position Held: Customer Service Representative
Citi Cards
Date Joined: March 2009 – July 2009
Company Name: BPO CSI
Position Held: Customer Service
Trendwest
Date Joined: Nov 2007 – December 2008
Company Name: Phil Long Distance Telecommunication
Position Held: Technical Support
SmartBRO
Date Joined: June 2007 – November 2007
Company Name: New Horizon Learning Centre
Position Held: TEAM LEADER
Metro Cards
Date Joined: Jan 2007 – May 2007
Company Name: Tele-LINK Marketing (CitiBank N.A.)
Position Held: Tele Sales Representative
CITIBank Cards
Date Joined: Oct 2005– May 2005
TRAININGS ATTENDED: upon request
CHARACTER REFERENCE:
Kevin O. Bautista
Assistant Contact Center Manager
Teleperformance Philippines
Mall of Asia Arena Annex Bldg, Pasay City 1300
Email: Kevin.Bautista@teleperformance.com
Mobile: +63 917 9995642
John Kenneth P. Chu
Account Manager l AT&T Mobility Collections
Teleperformance - Pasay City, Philippines
Mobile: +63 916 511 9003
E-mail: JohnKenneth.Chu@teleperformance.com
Jennifer E. Pascua
MST | M&P Compliance – AT&T Mobility Collections
Teleperformance Pasay
Mobile +63 917 863-5791
E-mail: jennifer.pascua@teleperformance.com

3. I hereby certify that the above information is true and correct to the best of my knowledge and beliefs.
Sherryl Bitong