1. Jocelynn Weston
Graduate Student
Fort Lauderdale, FL
1900 SW 81st Ave, Apt 316
North Lauderdale, FL 33068
(352) 672-0003
jlynn2987@gmail.com
OBJECTIVE Goal oriented human service graduate with 5+ years of customer
service and eligibility experience.
EXPERIENCE Patient Care Coordinator
Holy-Cross Medical Group at Gallagher Adult Internal
Medicine, Fort Lauderdale, FL
Feb 2015 - Current
Check-in /collect payments/ update patient information
Schedule appointments
Maintains waiting area and monitors patient waiting times
Insurance Verification
House Helper/Family Room Attendant
Ronald McDonald House Charities, Gainesville, FL
May 2014 - Jan 2015
Internship
Greeting families and giving tours of the facility
Data Entry
Thank You letters to donors
Administer Hands of Love Activities
Assisting management and director in maintaining the facility
Over 170 volunteer hours May 2014-Aug 2014
Telemetry Clerk 2007-2012/Patient Representative
2012-2013/Financial Counselor 2013-2015
University of Florida Health/Shands Hospital/Hampton
Oaks, Gainesville, FL
Dec 2007 - Feb 2015
Cardiac Telemetry March 2007 to December 2012
Schedules appointments in compliance with service
standards. Obtains appropriate information including
demographics and insurance information
Maintains clinic calendar of new patient appointment and
maintains official records.
Follows UFP registration and Check-in policy and procedure
in a timely manner
Monitors patient flow and waiting room wait times
Contributes to safe and secure environments for patients,
visitors, physicians and co-workers by following procedures.
Recognizes problems and works systematically and logically
to resolve them

2. EDUCATION Bachelor of Arts in Human Services
Saint Leo University
2012 - 2014
Associate of Arts in Social Services
Santa Fe College
2010 - 2012
Diploma
Gainesville High School
2003 - 2006
SKILLS CPR
Telemetry
Data Entry/Referrals/Medical Records
REFERENCES Available upon request