1. To whomit mayconcern,
I was initially impressed with Shawn Hughes enthusiasm, communication skills and professional
demeanor when he was hired as a Field Technician with Digco Utilities. During the two years Shawn
reported to me (I have since moved on to a different Company), he consistently demonstrated all of these
qualities and more, and I heartily endorse him for any field position.
Shawn is reliable, dedicated and eternally upbeat. His ability to calm angry or frustrated customers is
unparalleled, and it is because of his excellence in this area that I repeatedly asked him to mentor new
employees while in the field. Shawn multitasks effectively and is able to handle a high-volume workload.
he consistently met or surpassed all daily quotas (including customer satisfaction, job completion, and his
ability to ensure quality work), and his daily written reports were accurate and thorough.
Of particular value to me as a former CM, was Shawn’s team player mind-set, enthusiastic embrace of
change, ability to work with minimal supervision and unwavering commitment to exceeding customer
expectations. I regularly received unsolicited praise from customers commending Shawn's outstanding
level of service, professionalism and follow-through.
Organized and diligent, Shawn quickly learned technology systems and software that were unfamiliar to
him when he first started with Digco, and he also attended optional professional-development seminars
offered through the company. I do know that Shawn is furthering his professional career by going to
college to obtain a bachelor’s degree.
Shawn is a hardworking, top-performing Field service Technician. He has my highest recommendation,
and I am happy to furnish more details if you would like additional information.
Sincerely,
Christopher Green
Former Construction Manager
Digco utilities
281-796-1556