1. Shannon M. Canales LMT NMT CMT
Phone: 423 999 5634 E-mail shannonmcanales@gmail.com
Relevant Accomplishments:
 Certified Mindful Teacher/ Faculty Developer
 Established more effective pathways of communication between clients and students/employees.
 Developed ongoing partnerships with local businesses.
 Planned, organized, and hosted community events for students and referralsources.
 Lead employee orientations and created programs to improve student retention.
 Designed and presented soft skills workshops with students.
 Meeting and exceeding sales/referralgoals
 Utilize a variety of teaching methods to accommodate diverse learning styles of students
 Work with career services in placement
 Developed class curriculum for essential TM coursework, including, but not limited to: Deep
Tissue, Neuromuscular, Kinesiology, & Pathology.
Professional History:
Regional Director ofOperations: Massage Envy, Hamilton Place/ Hixson
 Independent contractor/ Lead NMT, Hamilton Health Care Hospital -Bradley Wellness
Center
 Therapeutic Massage Program Director , Education Corporation ofAmerica
Virginia College:5 years 2008-1013
Served as the academic leader and manage the administrative functions of the program. Responsibilities generally
include course scheduling, fiscal management, faculty development and evaluation, facilities and resource
management, development and implementation of operational procedures, student management and retention, and
special projects. Serves as supervisor to departmentalinstructors and sets tone for overall quality, community
involvement, and performance results of the program. Conduct regular audits of my program to ensure compliance
with the accreditor guidelines.
 5/2011- 1/2013 Program Director Virginia college Augusta and Savannah GA
 10/2010- 4/2011 Program Chair- Everest, Atlanta GA
 1/2008-10/2010 Director of Student Massage Clinic, Virginia College Chattanooga, TN
 1/2007 – 4/2008 Director of Spa Services, NMT, Williams Plastic Surgery, Dalton, GA
 1/2005 – 1/2007 Activities Coordinator, Lead Massage Therapist,AMTAssoc.,Atlanta, GA
 6/2003 – 12/2004 Lead Therapist, Back to Life Holistic Center, Boston, MA
 4/2002 – 5/2003 Life Touch, Massage Therapist,Boulder CO
 4/2001 – 4/2002 Independent Contractor LMT, Castleberry on-site Massage,Atlanta, GA
LMT License # GA: MT007414 TN:8097
Education: Atlanta School of Massage 2001: C.M.T.,N.M.T
LicensedMassage Therapist in GA and TN. CertifiedClinicalMassage Therapist, CertifiedNeuromusculartherapist

2. Additional Skills: DUTIES AND RESPONSIBILITIES:
Key Accountabilities:
Program Management
Take appropriateand timely action to respond to administrative department reports, including daily
dashboards, as directed by supervisor.
Use input from student surveys, advisory boards, faculty, graduates, employers, and outcomes assessments,
participatein curriculum development and review workshops to improvethe delivery of curriculum.
Schedule and conduct regularprogram meetings to discuss curriculum. Maintain records on instructor
attendance, meeting agendas, and meeting minutes.
Plan and conduct Advisory Board meetings and use suggestions as input for curriculum optimization.
Use scheduling to build the program class schedule to maximize facility use, class size, student average
registered credits.
Participatein thedevelopment of the annual budget
Monitor classroom instruction to ensure program requirements are being met, syllabi are being followed,
and students and instructors are following campus rules and acting in a professional manner.
Manage end-of-the-quarterclose-out by ensuring all grades are submitted promptly and requirements for
graduation are met.
Faculty Management
Manage instructional personnelby interviewing, hiring and building an instructional bench.
Assist the Academic Dean to coach and develop new instructors by conducting instructor observations
With each instructor, create and implement an annual faculty development plan designed to build skills and/or
knowledge that contributes to improved instructional performance and professional knowledge/expertise.
Review End-of-Term Student Surveys and communicate results to instructors. Implement improvement plans
when needed.
Conduct annual faculty reviews.
Teach at least one course a term.
Student Management
Conduct minimum of one academic advising session with each continuing student during weeks 2-8 to
review academic progress, attendance, student satisfaction with college and instructors, etc. Record student
interactions in CampusVue software.
AdministerSAP
Manage retention goals.
Enrollment Management
Provide product knowledge training to admissions department quarterly.
Deliverprogram expectations at new student orientation.
Interview new students.
Compliance
Maintain a record of achievement, non-compliance, and actions taken.
Maintain program binder.
Conduct regularaudit of program with “Academic Audit Checklist” to ensure compliance with ACICS.
Schedule students by followingacademic compliance standards (i.e., transfer credits, course pre-requisites,
SAP).
CareerServices Partnership
Collaborate with CareerServices and external community resources to develop and manage internship/
externship and clinical contacts for program/s.
Serve as a subject matter expert for Career Services.