1. CURRICULUM VITAE
of
VIVIAN VILLA HERMO
Unit 914 Crowne Bay Tower
Roxas Boulevard, Paranaque City
Telephone No. +63-2-6917877 & Cellphone nos. +63-917-5807146
ACHIEVEMENTS IN THE HOTEL INDUSTRY:
 Designed and successfully implemented internal control system in the Accounts
Receivable and Non-Gaming Credit areas of the various non-gaming systems as member
of the pre-opening team of the City of Dreams Manila
 No write-off in AR accounts during the first year of operation up to the present – City of
Dreams Manila
 Consistently achieved range of 5 – 6 days number of days Sales Outstanding, goal is less
than 30 days. – From opening in December 2014 up to present, City of Dreams Manila
(both for Nobu and Crown Hotels)
 Achieved Outstanding Rating in the Performance Appraisal for the year 2005 at The
Westin Philippine Plaza
 Finalist/Nominee in the Managerial Category of the 2005 Mabuhay Awards
http://ahrmhospitality.com/mabuhay-awards
 Consistently got the highest score from the Annual Associates Survey Index of managing
the happiest associates in the hotel. - The Westin Philippine Plaza and Sofitel Philippine
Plaza
I. WORK EXPERIENCE
A.
Company: CITY OF DREAMS MANILA
http://www.cityofdreams.com.ph/
Both for Nobu Hotel and Crown Towers
Owner and Managing Company: MCE Leisure (Philippines) Corporation
Position Department Length of Stay
Manager, Accounts
Receivable & Non-
Gaming Credit
Non-Gaming Control &
Compliance, Finance
June 2014 – up to present
Position Summary:
1. Assisting Director, Non-Gaming Control & Compliance to design and
implement internal control system in the AR and Non-Gaming Credit areas of

2. the various non-gaming systems
2. Overseeing the credit card transactions and accounts receivable for non-gaming
operations
3. Overseeing the mall and retail accounting
4. Overseeing the reconciliation of all related general ledger accounts
B.
Company: SOUTHVILLE INTERNATIONAL SCHOOL & COLLEGES
http://www.southville.edu.ph
Position Department Length of Stay
Chairperson & Asst.
Professor
(Department Head)
 College of Tourism
Management
 College of Business
Education (Business
Administration- [Marketing,
Human Resource & Financial
Management],
Entrepreneurship &
Accountancy)
April 2013 - present
Program Head &
Lecturer 5
 College of Business
Education (Business
Administration- [Marketing,
Human Resource & Financial
Management],
Entrepreneurship &
Accountancy)
November 2011 – March
2013
College Instructor  College of Tourism
Management
 College of Business
Education (Business
Administration- [Marketing,
Human Resource & Financial
Management],
Entrepreneurship &
Accountancy)
June 2011 – October 2011
C.
Company: TOWER CLUB OF MANILA
http://www.towerclub.com.ph
Position Department Length of Stay
Credit Management
Consultant
Credit and Accounts Receivable September 2008 – April
2009
Membership
Manager
Membership and Marketing
Dept.
May 2008 – August 2008

3. D.
Company: SOFITEL PHILIPPINE PLAZA
http://www.sofitelmanila.com
Position Department Length of Stay
Credit & Collection
Manager
(Department Head)
Credit, Collection and Accounts
Receivable
Appointed and constituted by the
board of directors as the true
lawful attorney-in-fact to
represent the corporation.
January 2006 – November
2006 (continuation from
The Westin Philippine
Plaza – same owner)
F.
Company: THE WESTIN PHILIPPINE PLAZA
(Operating in the Philippines 1976 – 2005 under the management of Westin
and Starwood Hotels and Resorts)
Position Department Length of Stay
Credit & Collection
Manager
(Department Head)
Credit, Collection and
Accounts Receivable
Appointed and constituted by
the board of directors as the true
lawful attorney-in-fact to
represent the corporation.
May 1996 – December
2005
Credit & Collection
Supervisor
Credit & Collection
Department
May 1992 – April 1996
Retail Shop Supervisor Discoveries November 1988 – April
1992
Sales
Representative/Cashier
Discoveries May 1987 – October
1988
II. EDUCATIONAL BACKGROUND
1) Corporate Executive Masters in Business Administration
Graduated April 2013, with thesis entitled, “STRATEGIC VALUE CHAIN
MANAGEMENT FOR SHRINE EXPRESS EXPEDITORS, INC.”
(University of Perpetual Help DALTA, Las Pinas City, 2013)
2) Bachelor of Science in Commerce major in Accounting
(University of San Carlos, Cebu City, 1985)
3) Bachelor of Science in Commerce major in Accounting (1st year)

4. (Academic Excellence Award, La Salle University, Ozamiz City, 1982)
4) Secondary Education
(Valedictorian, Clarin National High School, 1981)
5) Elementary Education
(Most Outstanding Pupil, Clarin Central School, 1977)
III. SCHOLARSHIP/GRANTS
1) Certification on Investment Teaching Accreditation Program (ITAP)
(Financial Management on Investment by Capital Market Institute of the Philippines
and Philippine Stock Exchange, CMITAP 7th Run, May 28, 2012 – June 1, 2012)
2) With research entitled “Perception of the SISC Business Education Students
on the Impact of the College Mentoring Program on their Motivation and
Self-Efficacy”.
3) Diploma in Global Leadership Center
(Academic Excellence Award, GLC- CCF, 2011)
4) Diploma in Short Course on Creative Writing
(Joy of Writing by Barbara C. Gonzalez, 2007)
5) Training and Seminars on:
 National Educators’ Summit on Teaching Entrepreneurship, April 22 & 23,
2013
 1st CMIP National Convention, “Financial Education in the Midst of Global
Market Volatility”, October 30, 2012
 Outcomes-Based Education (OBE) Seminar Workshop, April 26, 2012
 Economic Briefing, February 2012
 Women Entrepreneurs in the Business Realm, January 2012
 Social Enterprise – Business Management Convention – November 2011
 Packaging and Labeling Seminar – November 2011
 The Stock Market Seminar – October 2011
 Global Leadership Summit – 2010 & 2011
 Interpersonal Sensitivity Program, 2006
 Strategic Planning Workshop, 2006
 Performance Growth Dialogue Workshop, 2005
(an Effective Performance Appraisal Seminar)
 Coaching Skills Workshop, 2004
 Direct Manager’s Training by Starwood Cares Leadership University, 2004
 STAR Strategy - Enhancing Customer Loyalty, 2003

5.  Six Sigma– Innovation, Cost reduction, Maximizing Production, Increasing
Revenue, 2003
 Enhancing Customer Value – STAR System Workshop, 2002
 Good Housekeeping – Putting 5S into action, 2002
 Starwood Cares Guest Service Program, 2001
 Business Writing Class, 2001
 Personal Profile Analysis Workshop by Starwood Hotels & Resorts, 2001
 No-Nonsense Credit & Collection Management, 1999
 Rhythms of Hospitality – Managing the Rhythm of Leadership Westin Style,
1997
 Effective oral and written communication skills, 1997
 Moment of Truth, 1992
 Value Enhancement, 1992
 John Robert Powers Personality Development, 1992
 Interaction Management Course, 1990
 Association of Credit Executives in the Tourism Industry (ACETI) Annual
Conventions, 1996 - 2007
IV. AFFILIATION IN PROFESSIONAL, CIVIC AND RELIGIOUS
ORGANIZATIONS
A. Professional Organizations
1) Association of Credit Executives in the Tourism Industry ACETI -
http://acetigroup.net/about_us.html
o Active Member – June 2014 – up to the present
o Teambuilding Facilitator, Annual Convention, 2005, 2006 – 2008, 2010 &
2012
o Administrator for Special Projects, 2007
o Vice President – Membership, 2006
o Chairman, Anti-Fraud Committee, 2001 – 2005
o Member, 1996 – 2000
2) Program Director – Capital Markets Investment Teaching Accreditation Program
(CMITAP) 8th Run, May 19 – 24, 2013
3) Secretary – Capital Markets Institute of the Philippines (CMIP), April 2013 - present
4) Moderator/Adviser for the following organizations:
a. Junior Capital Markets Institute of the Philippines - 2012 – up to present
b. Southville International – Junior Marketing Association (SI-JMA), AY 2011 –
2012 (school chapter of Junior Philippine Marketing Association)
c. “Entrepville – Young Entrepreneurs Exhibition”, 2011 – up to present
d. Global Entrepreneurial Movement of Southville – 2011 up to present

6. e. “Today I Make a Difference” SAMASA Outreach Program of BSBA, SISC –
2011 – up to present
5) Project Owner, Six Sigma Quick Hit Project in realizing Guaranteed-No-
Shows Revenue, The Westin Philippine Plaza, 2004 – 2005
6) Project Owner, Paperless Front Office, System Interfacing with credit card
companies, The Westin Philippine Plaza, 2005 – 2006
7) Facilitator, Strategic Management Planning (seminar, workshop & session) for
Global Entrepreneurial Movement of Southville, April 18-20, 2012
8) Facilitator, Front Office Credit Policies & Procedures Training of the Westin
Philippine Plaza, 2006
9) Facilitator, Resort Department Refresher Course, April 1999
10) Team Member of Strategic Planning on Innovation, Sofitel Philippine Plaza, 2006
11) Unit Leader on Strategic Planning on Innovation of Products and Services,
Sofitel Philippine Plaza, 2006
B. Civic and Religious Organizations
1) Skypleship Discipler – November 2015 – up to the present
2) D-Group Leader, Christ Commission Fellowship, Noveleta – 2013-2014
3) Member, D12-Group (Church Leaders), Christ Commission Fellowship (CCF) –
Imus & Noveleta, Cavite, 2007 – 2014
4) Sunday Service Usherette, Christ Commission Fellowship (CCF) Noveleta, Cavite,
2012 – 2014
V. HONORS & AWARDS
 Special Citation for exemplary organizational skills manifested in the conduct of the:
a) Southbeat Monarchs Auto Show
b) Entrepville – Young Entrepreneurs Exhibition/Expo Fair and
c) Re-launching of the Global Entrepreneurial Movement of Southville
AY 2011-2012

7.  Special Group Citation as member of Business Mentors Club for displaying
organizational sensitivity through giving special tutorial, mentoring, and review
sessions to ensure student achievement, AY 2011-2012
 Academic Excellence, Global Leadership Center, CCF, SY 2010-2011
 Finalist, Mabuhay Awards Managerial Category (by Association of Human
Resources Managers for Hotels and Restaurants), 2005
 The Westin Philippine Plaza’s Outstanding Manager, 2005
 Pre-opening Assistant of The Westin Tai Ping Yang (now Sheraton Grand Tai
Ping Yang), Shanghai, China - 1990
 Employee of the Month, TWPP, November 1988
 Gerry Roxas Leadership Award, 1981
VI. REFERENCES
MS. LEVI OLIDAN
AVP – Training and Development
CITY OF DREAMS MANILA
Aseana Ave. cor Macapagal Boulevard
Entertainment City, Roxas Boulevard
Paranaque City
Cellphone nos. 0917-6292160; 0917-5130022
MR. JEREMY DACPANO
Director, Non-Gaming Control & Compliance, Finance
CITY OF DREAMS MANILA
Aseana Ave. cor Macapagal Boulevard
Entertainment City, Roxas Boulevard
Paranaque City
Telephone no. +63-2-6917875
MS. ALRINE
Front Office Manager, Nobu Hotel
CITY OF DREAMS MANILA
Aseana Ave. cor Macapagal Boulevard
Entertainment City, Roxas Boulevard
Paranaque City
Cellphone no. +63-917-5634830