2. • What is ‘Liquidation’?
• Advantages of Liquidation
• How Liquidation will function?
• Adding products to Liquidator’s portal
• Points to remember
Agenda
3. Advantages
• Helps you derive business from your locked up stock.
• A time saving and hassle free approach to resell returned products.
• Reduces manpower efforts.
• Increases your yields for returned products.
Liquidation refers to reselling your returned inventory to Flipkart’s trusted partners in
order to increase your yields for returned products.
What is Liquidation?
4. Buyer returns
product
You log in to
Liquidator’s portal
Liquidator verifies the
products and you furnish
necessary documents
After around 12 days you get
90% of FSP for the products
Liquidated.
Upload product to
resell using
Liquidation.
Flipkart authenticates the
product details and
confirms Liquidator
Liquidator contacts you to
schedule pick-up
Liquidator picks-up
products
Liquidation in brief
5. How to make use of Pricing
Tool
How Liquidation will function
6. Step 1: Keep the returned product delivered by Flipkart without opening the sealed
tamper proof packaging.
Step 2: Log in to the Liquidator’s portal and upload the products with all the
necessary details.
Step 3: Post authentication from Flipkart, the Liquidator will raise a purchase order.
Step 4: Liquidator’s logistics team will contact you within four hours of raising a
purchase order to schedule a pick-up.
What seller needs to do?
Note: The packaging must be in the same condition as delivered by Flipkart. Liquidator will
not accept tampered packing items for liquidation.
7. • The FSP (Flipkart Selling Price) as on the date of initiation of pick-up will be selected
for Liquidation.
• Flipkart will authenticate the details of returned products entered by you on the
Liquidator’s portal within 24 hours and confirm Liquidator for registering pick-up.
• Post authentication from Flipkart, Purchase Order (PO) will be raised and pick-up
initiated by Liquidator.
Authentication from Flipkart and Pricing
8. Pick-up scheduling and Product Verification
Liquidator contacts
seller and
schedules pick-up
Liquidator checks
quantity and
packaging of products
Liquidator will reject
products with
tampered packaging.
Liquidator packs all the
selected products in
the master carton
given by you and the
carton is sealed
Pick up of consignment
is initiated by
Liquidator
Next day logistics pick up
the consignment from
your end
Seller is intimated
in case of any
discrepancy
Product is returned
to seller
Dispute not
resolved
Dispute resolved
Product is accepted
for Liquidation
Products undergo
verification at
Liquidator’s end.
9. Pick-up Charges
Rate/Pick-up Up to 10 units
(Rate/pick-up) Rs.
Up to 25 units
(Rate/pick-up) Rs.
Up to 50 units
(Rate/pick-up)Rs.
Zone A 329.85 117.3 67.62
Zone B 330.05 164.45 105.11
Zone C 575 292.75 181.7
The pick-up charges mentioned in the table below will be applicable on all the pick-ups.
Note: We will soon notify you about the zone which you fall under.
10. Scenario Action
IMEI number on box and IMEI number on invoice
doesn’t match.
Product will be put on hold and intimation will be sent
to seller for discussion.
Empty box delivered to Liquidator. The empty box will be returned to seller and service
charges will be debited.
Colour of the actual product doesn’t match with that
uploaded on the portal.
Up to 5 units per quarter will be accepted. Post 5
units per quarter seller will be intimated and any price
difference found will be adjusted in reconciliations.
Product delivered to Liquidator doesn’t match with
the details uploaded on the portal.
Product will be returned to the seller and service
charges will be debited.
Return/Rejection of products
The products picked by Liquidator might be returned or put on hold under some scenarios. Please refer
to the table below.
11. • You will get 90% of ‘Invoiced FSP’ (the FSP at which buyer had placed order from
Flipkart) for all the returned mobiles.
• The Liquidator will pay you 63% of FSP for branded mobiles and 52% for unbranded
mobiles through online transaction.
• The remaining amount will be paid by Flipkart at the time of releasing SPF (Seller
Protection Fund).
Branded mobiles Unbranded mobiles
Apple, BlackBerry, HTC, LG, Motorola, Nokia,
Samsung, Sony, Sony Ericsson
Alcatel, Beetel, Gionee, Huawei, iBall, Intex,
Karbonn, Lava, Lenovo, Maxx, Micromax, Olive,
Panasonic, Salora, Spice, Videocon, Xiaomi, XOLO,
Zen, Zync
Payments and Commercials
13. Log in to the Liquidator
portal using
credentials sent to you
via email.
Step 1
Log in to the portal
14. Step 2
Click on the
‘Profile’ tab
complete the
registration
Note: To make any changes to your profile details post submitting, you will have to send an email to Attero.
Complete the Registration
15. Go to ‘PickupRequest’
page and click on ‘Create
Pickup Requests’.
Upload the excel sheet
containing the product
details.
You can also add products
for Liquidation by filling in
the details here.
Step 3
Step 4
Creating Pick-up request
17. Click on ‘Pickup
Requests’ tab to see
the list and details of
Pick-up requests.
Under ‘Action’ you can
cancel, edit or Initiate a
Pick-up. Once you have
Initiated a Pick-up, you
can’t edit the pick-up
request.
Submitting the details
18. • Currently Liquidation is available only on returned Mobiles.
• Products returned by customer due to mis-shipment will not be accepted for
‘Liquidation’.
• The seller will get 90% of FSP for all the returned mobiles. The Liquidator will pay 63%
of FSP for branded mobiles and 52% for unbranded mobiles. The remaining amount
will be paid by Flipkart in the form SPF.
• The Liquidator will not accept the product if the packaging is tampered.
• If the product fails under verification, the Liquidator may return it back to the seller.
• The whole process will take about 12 business days to finish.
Points to remember