In this era of economic uncertainty and ever-evolving work dynamics, many agencies are seeking innovative ways to improve employee work-life balance shake up their work structure and boost productivity.
And the recent rise of AI technology has raised even more concerns on how to manage company tasks effectively.
So how do you navigate these unique challenges and increase workflow efficiency, without sacrificing employee well-being?
How can you improve work-life balance for your team, while driving performance and results?
Perhaps it’s time to embrace a new approach: The Four-Day Workweek (4DWW).
Watch our panel of industry leaders and experts for a live discussion on how the 4DWW model is shifting agency culture and reimagining success.
In this exclusive webinar, you’ll discover the valuable insights your organization needs to successfully transition to a four-day workweek.
5. Why a shorter working week?
Wellbeing and
Burnout
Recruitment and Retention
Productivity and Engagement
6. GENUINE WORK TIME REDUCTION
COMMITMENT TO MAINTAINING OUTPUT
FUNDAMENTAL CHANGE TO HOW WE WORK
WHAT DO WE MEAN BY A SHORTER WORKING WEEK?
NOT COMPRESSED HOURS
NOT INPUTS
SAME WORK, SAME WAY, LESS TIME
7. It doesn’t always mean your close on Fridays
It doesn’t always mean a 3-day weekend
It’s not impossible if you bill by the hour
MYTHS AND MISCONCEPTIONS
11. THE SHORTER WORKING WEEK IS
ALREADY HERE, BURIED UNDER
THE RUBBLE OF…
• Poorly run, overlong and unnecessary meetings
• Distractions and interruptions
• Poor use of technology
• Outdated, inefficient processes
15. FUTURE VISION
MARKET LEADERS OF TOMORROW WILL:
• Embrace technology
• Optimize productivity
• Attract and retain best talent based on offering greater quality of life
• Have a differentiated employee proposition
BE AHEAD OF THE CURVE
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23. The Surprise of the 4 day week
Tessa Ohlendorf
Managing Director, Media.Monks
28. Proprietary & Confidential 28
Media.Monks
● 10 people on the CA media team (In the Future of Work Pilot)
○ 0% turnover in 29 months
● 8 people in non CA hub (no pilot)
○ 40% turnover in 18 months
● 10 people on content in NAMER (no pilot)
○ 30% in 17 months
Turnover erodes client relationships and taxes employees with extra work, the media team was able to
provide a high level of service, and solve more client business challenges because they understood what
the client business really needed - having tenure and focus on the account.
Anonymized Client Case Study: Large Canadian Brand
Wow that is truly
incredibleç
- Our client
33. Surprising Benefits
- Retention
- Day to day focus
- Client benefits
Voluntary turnover rates for the pilot:
2020- 1%
2021- 4%
2022 - 1%
2023- 2%
Agency turnover is typically in the
20-35% range with some shops
seeing as low as 12-15% and some
upwards of 40%.
34. So what’s next for us?
We have 9000+ people globally, and this seems
to work!
….So what’s the hold up?
35. We’ve spent a lot of time talking about the nuts
and bolts …
…but what about the impact on people?
40. 🤔 Why did
we do it?
● Burnout, turnover
● A motivational “carrot” for
operational excellence
Jenise Uehara & Elizabeth Harmon
41. What we
implemented
● Goal-focused: 100%
productivity, 100% pay, 80%
time
Jenise Uehara & Elizabeth Harmon
● 6-month trial
● Test run “Summer Fridays”
42. 🔑 Keys to
success
● Continuous feedback loop to
staff-led committee
● Experimental mindset:
you’re not going to get it right
on day 1 (or day 1000)
Jenise Uehara & Elizabeth Harmon
43.
44. Skepticism Meetings Burnout Boundaries
Time
Management Client Needs
Parity Optics
(Contractors, Hourly
Workers, FT)
Jenise Uehara & Elizabeth Harmon
47. 🚀 Continued
Productivity
● Maintaining production during
trial with same headcount
○ Post trial 95% of staff say
productivity is the same or
better
● Clients did not notice
Jenise Uehara & Elizabeth Harmon
48. 🤸Better
Employee
Wellness
● Stress < 15%
● Mental health > 19%
● Work/Life balance > 41%
● Employee retention
improved by 61%
Jenise Uehara & Elizabeth Harmon
49. ⏳ Better
Efficiency
● Adopting asynchronous
communication (voice
memos, Loom)
● Meetings serve a purpose
Jenise Uehara & Elizabeth Harmon
50. “It helped significantly reduce burnout, and I feel like
the quality and consistency of the work I produce has
gone up.”
“I don't know if I could ever return to a 5DWW after
this experience.”
Jenise Uehara & Elizabeth Harmon