1. Why use a one stop shop solution provider?
Coach Hire Booking!!!! CHB
I believe the best way to tackle this is by short bullet points (in no particular order) which I
would appreciate the opportunity to elaborate further on each point if possible.
• Nationwide Fixed Pricing
• Volume rebate potential
• Single point of contact, your staffs have one dedicated number to call 24/7/365 with
trained experienced logistic professionals on hand to deal with all aspects of the
requirements, facilitating your staff to effectively deal with the passengers welfare.
• Single source online tracking system nationwide. (best served by demonstration)
• Single point of contact in addition to direct phone calls SMS, Email or Fax updates
available for ETA’s drivers names and mobiles etc. (best served by demonstration)
• Standard service levels agreed on a nationwide basis
• Access to quality management information
• Consolidated Invoices from one source along with Management Information, all queries
single source etc fully customizable, transparent policy.
• Dedicated account manager
• Access to a bespoke database with hundreds of transport providers in times of short
supply including DDA and wheelchair access vehicle providers.
• Bespoke in house operating system which alerts of any coaches which are carrying out
private hire work for CHB that have some dead time close by airports. (best served by
demonstration)
• Quality existing relationships with coach and taxi operators through our private hire on
line portal. Offering only emergency/late notice work has many pitfalls.
By offering good quality private hire work alongside any emergencies encourages the coach
operators to be more responsive in emergency situations, thus giving you the comfort that
coach operators are happy knowing that they are receiving an extra revenue stream. (I would
appreciate the opportunity to expand on this point verbally)
• The opportunity of selecting a strong partner with both the operational and financial
resources available in house, elements of dedicated resource, investment in branding, and
little or no exposure to competition, to help build a world class network totally committed to
the airline industry.
• Proven Track record with some of the countries largest companies
• Full compliance ensuring full license, insurance etc are in place
• All vehicles tracked and client informed with accurate time of arrival along with providing
details when a passenger has been dropped off, leaving nothing to chance.

2. • Many years experience using a business model that allows us to cherry pick the operators
we work with, however we can also work with a preferred supplier suggested by you if
requested.
• Possible bolt on of our Late rooms Hotel accommodation product we have hundreds
hoteliers database using the same consolidation principals and one phone call approach
• Computer tracking ensure you are only billed for the exact length of journey charged by
mileage. Research has shown this alone can reduce costs by as much as 20 per cent when
compared to current spending levels.
• Work with suppliers on improvement plans with active feedback to suppliers
• Significant reduction in transport leakage costs due to our managed transport service
and fixed price model
• Web based customer interface
• Proven Ad Hoc emergency capability
• Amalgamation combine all your transport requirements, gain all the benefits outlined
within this document, with the additional benefit of a single source supplier with a
transparent pricing structure all counting towards our offered volume rebate.
• CHB is trusted by some of the UK’s largest transport provider clients, to diagram and
implement transport plans with the remit if maximizing efficiency and cost effectiveness. In
order for CHB to achieve this we have skilled professionals coupled with a bespoke
intelligent in house software system we could possibly provide transport plans /
alternatives, therefore minimizing unnecessary expenditure.
• CHB Single source suppler fully insured to cover £5 million Public Liability cover, 5 million
product liability cover and 10 million employers liability cover.