1. Sasha Becerra
Customer Service Representative
Houston, TX 77033
BECERRASASHA09@GMAIL.COM - 8328452810
WORK EXPERIENCE
Customer Service Representative
O'Connor & Associates for Murray Resources - Houston, TX - May 2015 to June 2015
Responsibilities
Take inbound calls and sign up home or commercial owners up to file a protest on their property taxes
Sales Representative
IQOR - Houston, TX - May 2014 to May 2015
Responsibilities
Answer 100+ calls customer service and sales. Assist customers of Direct Tv or AT&T services.Switched from
AT&T to Asurion insurance now doing claims for cell phones and checking status on tracking information.
Sales Representative
At&t for Advantage Staffing - Houston, TX - June 2013 to February 2014
Responsibilities
Outbound calls to customers about getting at&t uverse services. Enter important personal information to run
credit checks and set up a cable package that best suited the customer needs.
CUSTOMER SERVICE REP
GODISH.COM - Houston, TX - January 2011 to November 2011
Answering inbound calls for dish network customers seeing what the customer or potential customers called
in to inquire about and transferred customer to correct department to either inquire about billing or setting up
new services.
Telephone Sales Representative
BARGAIN NETWORK - Houston, TX - January 2010 to December 2010
Answered income calls to sell listing for vehicles and homes. Listing included foreclosed homes and
reposed vehicles, available at auction. Responded to 100+ calls daily. Commended by management on job
performance. Up selling and rebutling customers to persuade the customer to buy the listings.
Receptionist (internship)
One life healthcate - Houston, TX - January 2010 to October 2010
Responsibilities
Chiropractor assistant. Set appointments assisted took clients vitals. Assisted chiropractor with back office
work if was with another patient or out. Gave clients electro shocks to knees or backs , heating pads, massage
with ultrasound.
Customer Service Representative
ACS - June 2009 to January 2010

2. Answered incoming calls from customers calling in with questions about their accounts. Responded to up
to 100+ customers calls daily. Commended by customers for excellent customer service and accuracy in
information given.
CASHIER
FAMILY DOLLAR - Houston, TX - February 2008 to April 2009
Cashier Stocked shelves as needed. Worked cash register and made credit cards transaction. Provided
excellent customer service. Performed some management duties as needed, such as returns, counting down
drawers, counting money from safe.
EDUCATION
Diploma
Sharpstown High School - Houston, TX
2009
Diploma
Everest Institute - Houston, TX