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Draft of Change Management Methodology
Ernst & Young Luxembourg
Business Advisory Services
April 15th, 2008
EY
Framework
Identify Diagnose Design Deliver Sustain
CM Input Project potential Corporate dynamic Change strategy Coordination Change Management
ROI
Activities ►Stakeholders
►Project value-added
►Socio-cultural context
►Socio-organizational
context
►Project promotion
►Business alignments
►Reinforcement of working
methods
►Coaching
►Project objectives
►People-oriented KPIs
Outcomes Project shaping note People-oriented matrix risk Transformation plans Leadership CM Steering Committee
Brainstorming for CM Note
Real Estate Project: ‘Batiments Publics’
Propose actions, initiatives and tools that could be useful
Main point of Real Estate study : reinforcement of staff and qualifications
22 May, 2008 Presentation title
Page 2
Identify Diagnose Design Deliver Sustain
Project potential Corporate dynamic Change strategy Coordination Change Management ROI
►Stakeholders
►Existing employees
►New employees to hire
►Clients
►Public ministry
►Unions
►Socio-cultural context
►Organizational flow chart
►Functions (high level) and
backgrounds (from industry
and public services)
►Project promotion
►IT tools acceptance
►Common goal for improving
organization (including hiring)
►Recruitment argumentation
►Incentive and internal
communication plans
►Cultural transformation plan
based on entrepreneurial
spirit
►Reinforcement of
working methods
►Connect administration for
knowledge sharing
►Transfer of competence et
knowledge management
►Project objectives
►Project value-added
►Team efficiency
►Reinforcement of
competencies and
professionalism
►New challenges for
public sector
►More complex business
needs more internal
communication and
coordination
►Socio-organizational
context
►Influence and power
►Motivation
►Interpersonal relationship
►Business alignments
►Process improvement and
efficiency
►Training plan and
workshops
►Recruitment process
►Management and soft skills
►Integrate new challenges in
competencies (sustainable
construction, productivity, …)
►Coaching
►Team cohesion
►Mediation
►Efficient project
management
►Cultural management
►People-oriented KPIs
Project shaping note People-oriented matrix risk Transformation plans Leadership CM Steering Committee
22 May, 2008 Presentation title
Page 3
Template of the Change Management Note
Our positioning seems to be valuable in case implementation of recommendations follows the
‘study’ mission.
Main point of the Real Estate study : reinforcement of staff and qualifications
1. Fill out the CM framework with pertinent related actions and tools
2. Illustrate, explain based on the CM Methodology framework filled out with pertinent actions
and tools
3. Write a short paragraph likely to be included in the recommendations

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13 08 04 16-eyl cm - batiments publics

  • 1. Draft of Change Management Methodology Ernst & Young Luxembourg Business Advisory Services April 15th, 2008 EY Framework Identify Diagnose Design Deliver Sustain CM Input Project potential Corporate dynamic Change strategy Coordination Change Management ROI Activities ►Stakeholders ►Project value-added ►Socio-cultural context ►Socio-organizational context ►Project promotion ►Business alignments ►Reinforcement of working methods ►Coaching ►Project objectives ►People-oriented KPIs Outcomes Project shaping note People-oriented matrix risk Transformation plans Leadership CM Steering Committee Brainstorming for CM Note Real Estate Project: ‘Batiments Publics’ Propose actions, initiatives and tools that could be useful Main point of Real Estate study : reinforcement of staff and qualifications
  • 2. 22 May, 2008 Presentation title Page 2 Identify Diagnose Design Deliver Sustain Project potential Corporate dynamic Change strategy Coordination Change Management ROI ►Stakeholders ►Existing employees ►New employees to hire ►Clients ►Public ministry ►Unions ►Socio-cultural context ►Organizational flow chart ►Functions (high level) and backgrounds (from industry and public services) ►Project promotion ►IT tools acceptance ►Common goal for improving organization (including hiring) ►Recruitment argumentation ►Incentive and internal communication plans ►Cultural transformation plan based on entrepreneurial spirit ►Reinforcement of working methods ►Connect administration for knowledge sharing ►Transfer of competence et knowledge management ►Project objectives ►Project value-added ►Team efficiency ►Reinforcement of competencies and professionalism ►New challenges for public sector ►More complex business needs more internal communication and coordination ►Socio-organizational context ►Influence and power ►Motivation ►Interpersonal relationship ►Business alignments ►Process improvement and efficiency ►Training plan and workshops ►Recruitment process ►Management and soft skills ►Integrate new challenges in competencies (sustainable construction, productivity, …) ►Coaching ►Team cohesion ►Mediation ►Efficient project management ►Cultural management ►People-oriented KPIs Project shaping note People-oriented matrix risk Transformation plans Leadership CM Steering Committee
  • 3. 22 May, 2008 Presentation title Page 3 Template of the Change Management Note Our positioning seems to be valuable in case implementation of recommendations follows the ‘study’ mission. Main point of the Real Estate study : reinforcement of staff and qualifications 1. Fill out the CM framework with pertinent related actions and tools 2. Illustrate, explain based on the CM Methodology framework filled out with pertinent actions and tools 3. Write a short paragraph likely to be included in the recommendations

Editor's Notes

  1. For information on applying this template onto existing presentations, refer to the notes on slide 2 of this presentation. The Input area of the Beam can be customized to reflect the content of the presentation. The Input area is an AutoShape with a picture fill. To change this, ensure you have the image you wish to use (ideally a .jpg or a .png file) in an accessible folder. The image should have a ratio of 1:1 to ensure it does not appear distorted. Acceptable images for importing into the Input area of the Beam are the three approved graphics (lines), and black and white photography or illustrations which follow the principles laid out on The Branding Zone. Color images should never be imported into this area. To create a thank you slide with a picture in the Input area of the Beam, duplicate this master slide and create a new master slide. If using the graphic on the title slide the same should be used on the thank you slide. If using a picture in the Input area of the Beam in the title slide, the same or different but related picture can be used on the thank you slide. Customize the Input area of the Beam as described below. Click on the View tab from the menu bar and select Master>Slide Master Right-click on the Input graphic and select Format AutoShape From the Fill menu, under the Color and Lines tab, click on the drop-down arrow next to Color and select the Fill Effects menu From the Picture tab, click on Select Picture. Navigate to the folder containing the image you wish to insert in the Input area. Highlight the image and tick the Lock picture aspect ratio box. Click on OK. You can now preview the image before continuing. If you are happy with how it looks, click OK to continue. Otherwise, repeat the process until you are happy with your selected image To exit from Master View, click on View>Normal. The change you made to the Input graphic should now be visible on the title slide