Resume

1. SARAH DOOKRAN – MOHAMMED
2902 Buckley Avenue, Lake Worth Florida 33461
Contact : 1-868-480 – 6617/ 394 - 0929
E – mail: srhmhmmd@yahoo.com
RESUME
NAME: Sarah Dawn Dookran – Mohammed
D.O.B.: 5TH January 1978
AGE: 37 Years old
STATUS: Married
EDUCATION: University of the West Indies Open Campus
Stores Management
Institute of Broadcasting Careers
Television Broadcasting
Excel Edu - Centre
Computer Literacy
Microsoft Word
Microsoft Excel
Internet Access
SERVOL – 1995
Adolescent Development Programme – (Course entailed)
Spirituality
Self-awareness
Literacy
Health Education
Social Studies
Parenting

2. SECONDARY: LAKSHMI GIRLS’ HINDU COLLEGE: ‘89 – ‘94
C.X.C. GENERAL EXAMS
MATHEMATICS (V)
ENGLISH A (II)
ENGLISH LITERATURE (II)
FRENCH (II)
BIOLOGY (IV)
PRINCIPLES OF BUSINESS (II)
EXTRA CURRICULAR ACTIVITIES:
TABLE TENNIS
CRICKET
SWIM TEAM
BADMINTON
CHOIR
CLASSICAL INDIANDANCE TEAM
MARATHON
PRIMARY: CUNUPIAGOV’TPRIMARYSCHOOL– 1988 - 1989
COMMON ENTRANCE EXAMINATION
EL DORADO HINDU SCHOOL – 1983 -
1988
1ST YEAR – STANDARD FOUR (4)

3. WORK EXPERIENCE:
LOW COST SUPERMARKET – 1995 –1997
CASHIER / CUSTOMER SERVICE REPRESENTATIVE
FLOOR OPERATIONS SUPERVISOR
ADMINISTRATIVE ASSISTANT
DUTIES:
CUSTOMER CARE
DAILY SUPERVISION OF FLOOR OPERATIONS
BALANCING OF CASHIERS
RECORDING OF DAILY SALES
EMPLOYEE PAYROLL
RECEIVING OF GOODS
INVENTORY OF GOODS
ACCOUNTS PAYABLE
BALANCING OF VAULT
DAILY SALES BANK DEPOSITS
OSHI MOTOR SUPPLIES – 1998 – 2000
SECRETARY/RECEPTIONIST
DUTIES:
ACCOUNTS PAYABLE

4. PURCHASE ORDERS
EMPLOYEE PAYROLL
CUSTOMER SERVICE
RECORDING OF DAILY SALES
SALES
SUPERVISION OF MECHANICS
PRICE SMART TRINIDAD LIMITED – 2000 – 2004
TYRE CENTRE SALES CLERK: 2000 – NOV 2001
TYRE CENTRE SUPERVISOR: NOV 2001 – APRIL 2002
ASSISTANT FRONT END MANAGER: APRIL 2002 – MAY 2003
FRONT END MANAGER: MAY2003 – MAR 2004
DUTIES:
TYRE CENTRE
CUSTOMER SERVICE
SALES
WEEKLY INVENTORY CHECKS
MAINTENANCE OF CENTRE
CASHING
TRAINING OF STAFF
DAILY OPERATIONS
PERIODIC MEETINGS WITH SENIOR BUYERS FROM SAN DIEGO
TRAINING IN-HOUSE PERSONNEL IN BATTERIES AND TYRES
KEY SALES STRATEGIES

5. FRONT END MANAGER, SUPERVISORY MANAGER
OF MEMBERSHIP & IN – HOUSE TECHNICIAN
DUTIES:
TRAINING OF DEPARTMENT AND WAREHOUSE PERSONNEL IN CASH
HANDLING AND CASHING PROCEDURES
TRAINING OF FRONT END STAFF IN CUSTOMER SERVICE
CREATING EMPLOYEES’ WORK SCHEDULES
CO-ORDNATION OF DAILY ACTIVITIES OF
DEPARTMENT
DELEGATION OF TASKS TO FRONT END SUPERVISORS,
CASHIERS, CARRY-OUT WRAPPERS, MEMBERSHIP CLERKS
AND TECHNICIAN
AIDING THE WAREHOUSE MANAGER IN
OPERATIONS MANAGEMENT ENSURING
BUSINESS IS RUNNING EFFICIENTLY AND CASHIERS
ARE BEING UTILIZED IN THE BEST WAY FOR
PRODUCTION TO TAKE PLACE WITH MINIMAL
COST
MANAGE THE WAREHOUSE;
OPERATIONS WHEN WAREHOUSE MANAGER IS NOT
AVAILABLE (DUTY MANAGER)
BALANCING OF CASHIERS DAILY SALES
BALANCING THE VAULT AND PREPARATION OF

6. SALES FOR TRANSPORTATION TO BANK
TRACKING AND LOGGING DAILY, WEEKLY AND
MONTHLY SALES
RECRUITING OF PERSONNEL
CRISES MANAGEMENT - CUSTOMER
CRISES MANAGEMENT - DEPARTMENTAL
SUPERVISION OF MEMBERSHIP DEPARTMENT
AND IN – HOUSE TECHNICIAN
MANAGEMENT OF FRONT END DEPARTMENT
DEPARTMENTAL SUPPLIES PURCHASES
SECURING OF WAREHOUSE AND
LOCK DOWN OF WARE HOUSE NIGHTLY
QUALITY CONTROL MANAGEMENT
KEY SALES STRATEGIES
RESTAURANT HOLDINGS LIMITED/ BURGER KING
JUNE 2004 – SEPTEMBER 31ST 2005
MANAGER
DUTIES:
DAILY OPERATIONS MANAGEMENT OF RESTAURANT
CO-ORDINATION OF RESTAURANT EMPLOYEES
ASSIGN EMPLOYEES’ TO THEIR WORK STATIONS
CASH MANAGEMENT

7. CREATE BANK DEPOSITS AND MANAGE PETTY
CASH FOR PURCHASE OF STOCK WHEN COMPANY
IS OUT OF STOCK
CREW MANAGEMENT
CREATION OF INCENTIVE PROGRAMS TO
MOTIVATE EMPLOYEES IN A FAST PACEDENVIRONMENT
CUSTOMER SERVICE
CRISES MANAGEMENT CUSTOMER
CRISES MANAGEMENT EMPLOYEES
CUSTODIAN OF STORE, VAULT
TRAINING OF EMPLOYEES IN RESTAURANT
MANAGEMENT, FOOD HANDLING
PROCEDURES AND CUSTOMER SERVICE
BIANNUAL ASSESSMENT OF EMPLOYEES AND
SUPERVISORS (RETRAIN WHEN NECESSARY)
ORDERING OF GOODS FOR RESTAURANT
WEEKLY ROTATION OF STOCK USING FIFO RULE
DAILY TRACKING OF SALES
MONTHLY SALES COMPARISON AND TARGETS
END OF MONTH INVENTORY
END OF SHIFT CALCULATION OF WASTE AND
USED PRODUCTS

8. QUALITY CONTROL MANAGEMENT
KEY SALES STRATEGIES
MERCHANTMEN CO. LTD / PAPAMEN’S KITCHEN
NOVEL CONSTRUCTION CO. LTD. – OCT 2005 – SEPT 2006
WAREHOUSE MANAGER /OFFICE MANAGER
DUTIES:
ACCOUNTS PAYABLES AND RECEIVABLES
BALANCING OF SALES
SOLE CUSTODIAN OF VAULT AND WAREHOUSE
PAYROLL OF EMPLOYEES OF THREE COMPANIES
DELEGATION OF DUTIES AMONGST EMPLOYEES AND DRIVERS
PRICING OF INVENTORY
ORDERING OF SUPPLIES FOR THREE COMPANIES
DAILY SALES REPORTS
DAY-TO-DAY SUPERVISION OF IMPORTED ITEMS
ALL BANK TRANSACTIONS
LIASON BETWEEN SUPPLIERS AND ALL VENDORS
DISPATCHING OF TRUCKS FOR TOBAGO ROUTE
MONTHLY FINANCIAL STATEMENTS
QUALITY CONTROL MANAGEMENT
DRAFTING OF EMPLOYEES’ TERMS AND CONDITIONS OF WORK

9. C.L.M. PHOTO LTD t/a PHOTOWORLD-SEPT 2006 – 2010
SUPERVISOR/OPERATIONS MANAGER
DUTIES:
WEEKLY INVENTORY
END OF MONTH INVENTORY /RECONCILIATIONS
GENERAL ORDERS OF STORE STOCK
SUPERVISION OF FRONT COUNTER STAFF
TRAINING OF EMPLOYEES IN CUSTOMER SERVICE
CUSTODIAN OF CASH
DAMAGE CONTROL (CUSTOMER ISSUES)
PRICING OF ITEMS (STOCK)
QUARTERLY & MONTHLY INVENTORY
ALL ADVERTISEMENTS AND STORE PROMOTIONS
CREATION OF ALL AD LIBS, PRINT ADVERTISEMENTS & SALES
QUALITY CONTROL MANAGEMENT
KEY SALES STRATEGIES
DRAFTING OF EMPLOYEES’ TERMS AND CONDITIONS OF WORK
C.L.M. PHOTO LTD t/a PHOTOWORLD - 2010 – 2014
BRANCH MANAGER

10. DUTIES:
WEEKLY INVENTORY
END OF MONTH INVENTORY /RECONCILIATIONS
GENERAL ORDERS OF STORE STOCK
SUPERVISION OF ALL STAFF
TRAINING OF EMPLOYEES IN CUSTOMER SERVICE
CUSTODIAN OF CASH
DAMAGE CONTROL
PRICING OF ITEMS (STOCK)
QUARTERLY & MONTHLY INVENTORY
ALL ADVERTISEMENTS AND STORE PROMOTIONS
HIRING OF STAFF
TRACKING OF SALES
CASH DEPOSITS
ASSESSING AND PROMOTING OF STAFF
RECEIVING OF SUPPLIES
ISSUING AND IMPLIMENTING OF ALL POLICIES
MEETINGS WITH STAFF & DIRECTORS
ROSTERING OF STAFF
SALARIES
PAYMENT OF MERCHANTS/DISTRIBUTORS
QUALITY CONTROL MANAGEMENT

11. BUDGET CONTROL
KEY SALES STRATEGIES – YEARLY PLANNING
DRAFTING OF EMPLOYEES’ TERMS AND CONDITIONS OF WORK
THE LONDON CLOTHING COMPANY -MAY 2014 - PRESENT
ADMINISTRATIVE MANAGER
DUTIES
WEEKLY INVENTORY
END OF MONTH INVENTORY /RECONCILIATIONS
DAMAGE CONTROL
PRICING OF ITEMS ONLINE (STOCK)
ALL ADVERTISEMENTS AND ONLINE PROMOTIONS
TRACKING OF SALES
RECEIVING OF SUPPLIES
MEETINGS WITH DIRECTORS AND WEB DESIGNER
PHYSICAL MONITORING AND MANAGEMENT OF OFFICE
IMPUTING OF DATA ON WEBSITE
MANAGEMENT OF WEBSITE
PHOTOGRAPHY AND EDITING OF ALL PICS ON WEBSITE
BUILDING OF CLIENT/COMPANY RELATIONSHIP
TRACKING OF SALES
SUPERVISING OF BUSINESS FROM A SENIOR

12. MANAGEMENT LEVEL ABOVE ALL OTHER
STORE MANAGERS, JUNIOR MANAGERS AND
EMPLOYEES, TRAINING OF EMPLOYEES IN
CUSTOMER SERVICE, UPSELLING AND PRODUCT
KNOWLEDGE
MONITOR OVERALL OPERATIONS OF BUSINESS AND RECOMMEND POLICIES
AND CHANGES TO FURTHER ENHANCE THE IMAGE AND THE BRAND THAT
IS THE LONDON CLOTHING COMPANY
QUALITY CONTROL MANAGEMENT
KEY SALES STRATEGIES
ASSETS:
9 YEARS WORKING KNOWLEDGE OF RETAIL MANAGEMENT SYSTEM
5 YEARS WORKING KNOWLEDGE OF SCENE MACHINE
7 YEARS WORKING KNOWLEDGE OF PRINTPIX MACHINE
9 YEARS WORKING KNOWLEDGE LUCIDIOM, KODAK, FUJI
AND HITI TERMINALS
6 YEARS WORKING KNOWLEDGE OF FX PHOTOKEY PRO
CERTIFIED CUSTOMER SERVICE (SERVICEAIR TRAINING)
CERTIFIED SECURITY TRAINING IN AIRPORT TERMINAL
6 YEARS WORKING KNOWLEDGE OF MYOB ACCOUNTING
SYSTEM: IN-HOUSE TRAINING (C.L.M. PHOTOLTD.)
9 YEARS WORKINGKNOWLEDGE PHOTOSHOP

13. 10 YEARS WORKING KNOWLEDGE IN ADVERSTISING AND
CREATION OF ADVERTISEMENTS
CERTIFIEDINTELEVISIONBROADCASTING
FEATUREDIN ONE TELEVISIONADVERTISEMENTANDCREATED
3 ADLIBSAIRED ON RADIOFOR THE C.L.M. PHOTOLTDCOMPANY
OWN VOICE WAS USEDFOR 2
20 YEARSEXPERIENCE INPROFESSIONALCUSTOMERSERVICE
13 YEARSOPERATIONSMANAGEMENT
4 YEARSWORKING EXPERIENCE INCARTYRESAND CARS
1 YEARIN-HOUSE TRAININGOF THE MAGENTOPLATFORM
IN-HOUSE TRAINING FROM EXIDE INTERNATIONALINCAR
BATTERIES(PRICESMART)
IN-HOUSE TRAINING AND CERTIFICATION IN RESTAURANT
MANAGEMENT (certificate kept by company)
IN- HOUSE TRAINING IN AS400 SYSTEM (PRICESMART)
3 YEAR PARTCIPANT AND REPRESENTATIVE OF C.L.M. PHOTO LTD
IN ADVERTISING AND DISPLAY /CO-SPONSOR OF CRYSTAL DREAM
WEDDINGS EXPO
9 YEARS WORKING KNOWLEDGE OF STUDIO PHOTOGRAPHY IN A
SUPERVISORY POSITION
1 YEAR CONSULTING C.L.M. PHOTO LTD IN MANAGEMENT,
INVENTORY AND CUSTOMER SERVICE
12 YEARS QUALITY CONTROL MANAGEMENT

14. 17 YEARSKEY SALES STRATEGIES– CREATION AND IMPLEMENTATIONOF
EFFECTIVE SALES STRATEGIESTHATYIELDEDRESULTS
11 YEARSEXPERIENCE INPOLICY MAKINGAND EFFECTIVE IMPLEMENTATION
16 YEARSEXPERIENCE INCRISESMANAGEMENT/DAMAGE CONTROL/CONSULTATION
10 YEARSEXPERIENCE INDRAFTINGOFEMPLOYEES’TERMSANDCONDITIONSOF
WORK
CURRENT EXTRA CURRICULAR ACTIVITIES:
POETRY
SHORT STORIES
PENNING A CUSTOMER SERVICE MANUAL
PRIVATE CONSULTANCY
PRIVATE PHOTOGRAPHY JOBS
MANAGING FINANCES OF A NEWLY
ESTABLISHED GRAPHICS COMPANY

15. References:
Mr. Steven de Verteuil
Former Director Agostini Ltd
Former Store Manager C.L.M. Photo Ltd
Tel: 637-5343
Cell: 461-8147
Richard Trestrail
Director
C.L.M. Photo Ltd.
Cell: 678-1355
Christopher Galt
Director
C.L.M. Photo Ltd.
Cell: 385-4258
Michael Mouttet
Director
C.L.M. Photo Ltd.
Cell: 684-6892
Imitiaz Ali
Managing Director
Low Cost Supermarket (Munroe Rd. Ltd.)
Tel: 665-3071
Nicole Hawkins
Director
Alornic Ltd

16. t/a The London Clothing Company