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Application support java
1. Job Description – Application Support Java
Bravura Solutions Pty Limited | ABN 15 111 148 826 1
Job Description
Position Application Support - Java
Department Global Wealth Management
Job Status Full Time, Permanent
Location Gurgaon, India
Company Overview
Bravura Solutions Limited (BSL) (ref: www.bravurasolutions.com) is a global supplier of professional services
and highly specialised administration and management applications for superannuation & pension, life insurance,
investment, private wealth & portfolio administration, transfer agency and STP financial messaging.
Bravura delivers to some of the world’s leading financial institutions located globally, and employs more than 800
people, staffing 16 offices across Australia, New Zealand, Asia, United Kingdom, Europe and South Africa.
Job Purpose
The role of the Sonata Application Support Analyst is to perform application deployment/technical
administration/problem identification and resolution in order to support users of Sonata and ancillary application
services
Key Responsibilities
> The analysis and resolution of issues raised by Clients including;
Identification of faulty software and omissions in functionality (including debugging code where
necessary)
Correction to data where required on client databases
Correction of problems caused by incorrect use of application functionality
Correction of system configuration faults.
> Informing clients of progress and resolution of issues raised, and ensuring all problem logs are updated
regularly with succinct technically detailed entries relating all investigations/actions taken to date.
> The deployment of application code.
> Technical housekeeping and administration
Key Skills
Qualification & Experience
> Any Post Graduate or B.E./B.Tech/Diploma in IT
> 4 – 8 years’ of experience.
> Educated to a high standard in the English language
> A good understanding of best practice application development methodology, together with:
2. Job Description – Application Support Java
Bravura Solutions Pty Limited | ABN 15 111 148 826 2
– An excellent working knowledge of SQL language
– Ability to develop basic application code using a modern object based language
> Working knowledge of Microsoft Office
> A basic understanding of service delivery processes i.e.
Code promotion and release process
Change control
Problem management
Availability management
Contingency planning / business continuity
Configuration management
Technical
> Excellent working knowledge of Java 5, including the Eclipse Development Platform
> Excellent working knowledge of popular Java frameworks such as Hibernate, JSP/JSF and web services.
> Requirement of working in 24*7 shift
> Proven knowledge of databases, to include solid experience of SQL preferable on Oracle Database
> Troubleshooting and debugging capabilities/techniques
> Prior knowledge of working on Application Support model will be a plus
> Knowledge of the financial service industry will be a plus
Personal
> Excellent spoken English
> Excellent communication skills, with the ability to communicate ideas, concepts and facts to Clients, peers and
senior members of staff both written and verbally
> Friendly, professional, and business-like approach to both external and internal clients
> Systematic, logical thinker with excellent attention to detail
> Good client focus with the ability to build positive effective relationships
> The aptitude to be flexible and assertive in demanding circumstances
> Self-control and resilience including the ability to work effectively under pressure
> Proven use of problem solving skills with the initiative to proactively resolve issues
> Excellent team and interpersonal skills