1. Sam Lee
84 Orchardcroft Crescent.
Toronto, ON M3J 1S8
(647)289-6154
sam.sangminlee@gmail.com
Objective
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Continued high performance and development in a management role specific to information
technology while emphasizing mobilize research development activities.
Work Experience
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2009 – 2015 July IT Manager, Tennis Canada [full-time]
• Successfully Run/Operate Toronto’s IT department during Rogers
Cup tournament and support Montreal Rogers Cup tournament.
• Responsible for budgeting and operational cost for Davis/Fed Cup
IT requirement and also design and implementation of the
infrastructure of ITF events
• Manage all aspects of the infrastructure including servers,
network connectivity, internet, hardware, software, and
telecommunications.
• Assist in developing and Implementing disaster recovery plan
• Facilitating the business analysis planning process
• Providing insight and options for analyzing needs and producing
tangible requirements
• Facilitating of joint working sessions with business and operations
subject matter experts, including managing sessions to the
appropriate level of detail
• Supporting new business requirements new infrastructure design,
planning, managing and implementation
• Supporting the development of methodologies and tool to support
delivery
• Responsible for communicating with I.T. related sponsors,
partners, and internal departments
• Negotiate with and manage vendor relationships to secure cost-
effective solutions.
• Developing and managing strong relation with clients of all levels
• Provide project consultancy on methodology, documentation and
approach
• Liaise with subject matter experts, application developer,
implementation
• Support and production support staff to define functional
specification that meet users requirements and are technically
appropriate
• Ensure detailed documentation of business specifications
• Provide or participate in the development of implementation plan
• Identify the needs and requirements for current business process
• Evaluating the current business and IT environments to identify
requirements vulnerabilities and opportunity

2. • Responsible for implementation of change into the business,
including documentation mockups, and process flows
• Manage project life cycles by identifying business needs,
facilitating analysis, designing, developing, testing, and
implementation of applications
• Create motivate working environment where employees can excel
at work and foster their personal and career growth
• Work with teams to create campaigns and promote Tennis
Canada’s “Mission Vision Values”
2007 – 2009 Web Manager, Tennis Canada [full-time]
• Work with Communication, Marketing, and Sales teams to create
campaigns and promote Tennis Canada’s “Mission Vision Values”
• Manage project life cycles by identifying business needs,
facilitating analysis, designing, developing, testing, and
implementation of applications
• Build, update, maintain, and manage all Tennis Canada’s web
properties
• Web cast live tennis matches over the network
• Disseminate E-contents to public via email
• Work with Google analytics and server stat
• Create and maintain tournament accreditation and ticket scanning
applications
• Create and maintain scanning application
• Manage ticketing web sites
• Manage and maintain Cisco phone system
• Develop infrastructure and failover plan for Tessitura(ticketing
system)
• Provide training to employees to develop new skills, thereby
increasing efficiency and capability to carry on new additional
responsibilities
• Research and implemented new coding standards for projects
2006 – 2007 Web Developer, Insight Sports Ltd. [full-time]
 Developed interactive web pages using HTML, CSS, Java Script,
PHP, Action Script, Flash, AS2, XML, and DB(MYSQL)
 Created administrator forms to upload files, create, update, delete,
XML files and MYSQL databases.
 Created PHP, action script to load contents and generate html
forms from XML files and MYSQL databases.
Education
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B.Sc. Applied Computer Science, Ryerson University, 2005