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SalesLoft Dialer is a modern communication system to
connect, qualify and convert target accounts into customer
accounts.
In this lesson we will cover:
● Setting up the Dialer
○ Forwarding number
○ Pass through number
○ Caller ID
○ Payments
● Drop-In Voicemail recordings
● Local Dial
○ Whitelisting
To access the Dialer
go to Settings
Click on the Calls option
Admins accesses the
Dialer set up under
Team Settings and click
on Dialer
Admin will provision
number by area code,
our third party partner
Twilio will find a number.
Your list of unassigned
numbers will fall here. Go to
the user’s name below and
click assign and choose the
number for that user.
If you need to unassign a number
simply click on the red unassign
button.
Under Payments in the Team Setting menu
(only Admins have access to it) is where
you will enter in a Credit Card and list email
address in the appropriate box where you
want certain notifications sent.
*Low Credit Notifications- you want to make
sure this person has access to your
SalesLoft account in order to reload.
● Use drop-in voice mail to save you
time and helps with consistency for
each call.
● A user can have 20 different
voicemail recordings
● When you make your calls be sure
to wait for the beep before dropping
your voicemail
● Keep it 20-30 secs or less
● Provide context, have a relevant reason for calling to get
attention
● Not a time to pitch the product, your goal is to book their
time or get a call back
● Turn up the personalization. Have persona based VM
recordings
● Gives a local presence
● Increases connection rate
● Team shares local number
● Whitelist area codes
Whitelisting helps control the cost of
Local Dial. Whitelist the most used
area codes by your team. Then Local
Dial will only be enabled when using
those whitelisted area codes.
●
○
○
○
○
●
●
○
SalesLoft Dialer

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SalesLoft Dialer

  • 1. SalesLoft Dialer is a modern communication system to connect, qualify and convert target accounts into customer accounts.
  • 2. In this lesson we will cover: ● Setting up the Dialer ○ Forwarding number ○ Pass through number ○ Caller ID ○ Payments ● Drop-In Voicemail recordings ● Local Dial ○ Whitelisting
  • 3. To access the Dialer go to Settings Click on the Calls option
  • 4.
  • 5. Admins accesses the Dialer set up under Team Settings and click on Dialer
  • 6. Admin will provision number by area code, our third party partner Twilio will find a number. Your list of unassigned numbers will fall here. Go to the user’s name below and click assign and choose the number for that user. If you need to unassign a number simply click on the red unassign button.
  • 7. Under Payments in the Team Setting menu (only Admins have access to it) is where you will enter in a Credit Card and list email address in the appropriate box where you want certain notifications sent. *Low Credit Notifications- you want to make sure this person has access to your SalesLoft account in order to reload.
  • 8. ● Use drop-in voice mail to save you time and helps with consistency for each call. ● A user can have 20 different voicemail recordings ● When you make your calls be sure to wait for the beep before dropping your voicemail
  • 9. ● Keep it 20-30 secs or less ● Provide context, have a relevant reason for calling to get attention ● Not a time to pitch the product, your goal is to book their time or get a call back ● Turn up the personalization. Have persona based VM recordings
  • 10. ● Gives a local presence ● Increases connection rate ● Team shares local number ● Whitelist area codes Whitelisting helps control the cost of Local Dial. Whitelist the most used area codes by your team. Then Local Dial will only be enabled when using those whitelisted area codes.