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PRESENTATION SKILLS
PREVIEW
• PART I - INTRODUCTION
• PART II - PREPARING A PRESENTATION
• PART III - PREPARING YOUR SELF
• PART IV - DELIVERING A PRESENTATION
• PART V - HANDLING AN AUDIENCE
PART I - INTRODUCTION
• WHAT IS A PRESENTATION ?
• AIM AND IMPORTANCE OF A PRESENTATION
• WHAT CAN A PRESENTATION DO FOR YOU ?
• EFFECTIVE PRESENTATION SKILLS
WHAT IS A PRESENTATION?
• Foundational and fundamental business
tool
• Basis of relationship with clients
• Reflects :-
– Image of the company
– Its value system
– Its vision
WHAT IS A
PRESENTATION?
FOUNDATIONAL
AND
FUNDAMENTAL
BUSINESS TOOL
BASIS OF
RELATIONSHIP WITH
CLIENTS
REFLECTS
COMPANY’S
• IMAGE
•VALUE SYSTEM
•VISION
AIM OF PRESENTATION
• To transfer information
• To communicate views
• To influence another mind
Emphasis is not on transmission but on
reception and understanding by
audience so that
YOUR MESSAGE IS UNDERSTOOD,
REMEMBERED AND ACTED UPON!
PART II:
PREPARING A PRESENTATION
• PLANNING A PRESENTATION
• THIRTEEN STEPS TO ORGANISED
PRESENTATIONS
• TYPES OF PRESENTATIONS
PLANNING A PRESENTATION
IDENTIFY YOUR AUDIENCE
IMPERATIVES OF PLANNING
FACTS
STYLE
PACE
TONE
TACTICS
TIMING
FORMULATE YOUR OBJECTIVE
STATEMENT OF PURPOSE
SIMPLE, CONCISE AND
UNAMBIGUOUS
FOCUS IS THE KEY
THE STRUCTURE
THE OVERVIEW
THE LEAD
THE THESIS
STATEMENT
THE INTERNAL STRUCTURE
THE END STRUCTURE
THIRTEEN STEPS TO
ORGANISED PRESENTATIONS
 STEP 1 THINK ABOUT THE AUDIENCE
 STEP2 DETERMINE THE PURPOSE
 STEP 3 LIST THE DETAILS
 STEP 4 GROUP THE DETAILS
 STEP 5 ORDER THE DETAILS
 STEP 6 NAME THE TOPICS
 STEP 7 SEQUENCE THE TOPICS
 STEP 8 WRITE THESIS STATEMENT
 STEP 9 WRITE THE LEAD & END STRUCTURES
 STEP 10 PLAN THE PARAGRAPHS, TOPIC
SENTENCES (Transitions & Reminders)
 STEP 11 WRITE THE PIECE
 STEP 12 PLAN THE VISUALS
 STEP 13 PRACTICE, TAPE, EDIT
THE BEGINNING
• THE FIVE MAIN ELEMENTS ARE
Get their attention
Establish a theme
Present a structure
Create a rapport
Enunciate administrative details
THE ENDING
• Summary of the main points
• Conclusions & recommendation
• Finish with a flourish
VISUAL AIDS
• Reinforcement of the verbal message:
OHP
SLIDE SHOW
VIDEO PRESENTATION
ROLE PLAY
PART III:
PREPARING YOURSELF
• BELIEVING IN YOUR SELF
• ANALYZING APPEARANCE
• ENHANCING BODY IMAGE
• IMPROVING YOUR VOICE
• ELIMINATING TENSION
PART IV: DELIVERING A
PRESENTATION
• CONTROLLING NERVES
• SPEAKING CONFIDENTLY
• CLOSING EFFECTIVELY
PART V: HANDLING AN
AUDIENCE
• JUDGING THE MOOD
• DEALING WITH QUESTIONS
• COPING WITH HOSTILITY
• OTHER POINTS:
• judging The Mood
• Dealing with questions
• Types of questions to be expected
from audience
• Handling unanswerable questions
• Keeping on track
DEALING WITH QUESTIONS
• Prepare well.
• Appear confident.
• Stay in control.
• Handling questioners.
• Analyzing questions.
• Gaining time.
• Dealing with hidden agenda.
• Being honest with the audience.
DEALING WITH QUESTIONS
• PRACTICAL TIPS
– Practise answering impromptu questions.
– Remain calm whatever the tone of the
questioners.
– Encourage shy or nervous questioners.
– Divert hostile questions back to the questioner
or the audience.
– Address answers to the whole audience.
– Win over the audience with your knowledge.
– Take care not to patronize your audience.
– Prepare one or two lengthy answers in advance.
TYPES OF QUESTION TO
EXPECT FROM AN AUDIENCE
•THE SUMMARY QUESTION: “What you seem to be saying is… am
I right ?”
–THIS IS AN EFFORT TO RECAP ON PROCEEDINGS.
•THE STRAIGHT QUESTION : “Can You Tell Me About the Services
You Offer in Brazil?”
– THIS IS A DIRECT APPEAL FOR INFORMATION.
•THE ME AND MINE QUESTION : “When my mother tried, she
found the opposite. How do you explain that?”
– PERSONAL EXPERIENCE IS USED TO MAKE A POINT.
RESPONDING TO
UNANSWERABLE QUESTIONS
•There are a number of standard replies
you can use in response to difficult
questions.
• If you do not know an answer, try to offer
a satisfactory reply to show you have not
ignored the question.
• If a questioner persists, throw the question
open to the audience.
COPING WITH HOSTILITY
• PRACTICAL TIPS
– Remember the hostility is at your opinion not you.
– Avoid prolonged eye contact.
– Back your facts with evidence.
– Don’t lose your temper but assert your authority.
– Try to find some common ground with the audience.
– Give questioner other sources of information.
– Wait for a question even if none are forthcoming.
– Be honest with your audience.
– Stay relaxed but alert and enjoy your presentation.
KEEPING ON TRACK
This illustration shows two possible
courses of a presentation – a
negative and a positive outcome .
Despite a strong start, there may
be hecklers and mishaps. This
could cause a presentation to end
in chaos. To stay on course, stay
calm, deal with mishaps as they
occur and move on with composure
and aplomb. Hold the audience’s
interest and you can make a
success of any situation
Respond well to
questions from audience
Conclude with
clear summary
Illuminate points with
interesting example
Sum up main points so far
Pause to take a drink of water
and renew eye contact since
this can change the course of
events
Tell a joke at your
own expense
Presentation
degenerates
Into chaos
Hecklers
shout
“rubbish”
Drop notes
on floor
Start off
strongly
KEEPING ON TRACK
DEALING WITH MEDIA
• If you have to speak at a public meeting or
represent your organization at a press
conference, it is important to :-
Handle the media confidently.
Always answer queries calmly,politely
and intelligently.
Be careful not to let journalists put
words into your mouth.
PRESENTATION.ppt

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PRESENTATION.ppt

  • 2. PREVIEW • PART I - INTRODUCTION • PART II - PREPARING A PRESENTATION • PART III - PREPARING YOUR SELF • PART IV - DELIVERING A PRESENTATION • PART V - HANDLING AN AUDIENCE
  • 3. PART I - INTRODUCTION • WHAT IS A PRESENTATION ? • AIM AND IMPORTANCE OF A PRESENTATION • WHAT CAN A PRESENTATION DO FOR YOU ? • EFFECTIVE PRESENTATION SKILLS
  • 4. WHAT IS A PRESENTATION? • Foundational and fundamental business tool • Basis of relationship with clients • Reflects :- – Image of the company – Its value system – Its vision
  • 5. WHAT IS A PRESENTATION? FOUNDATIONAL AND FUNDAMENTAL BUSINESS TOOL BASIS OF RELATIONSHIP WITH CLIENTS REFLECTS COMPANY’S • IMAGE •VALUE SYSTEM •VISION
  • 6. AIM OF PRESENTATION • To transfer information • To communicate views • To influence another mind Emphasis is not on transmission but on reception and understanding by audience so that YOUR MESSAGE IS UNDERSTOOD, REMEMBERED AND ACTED UPON!
  • 7. PART II: PREPARING A PRESENTATION • PLANNING A PRESENTATION • THIRTEEN STEPS TO ORGANISED PRESENTATIONS • TYPES OF PRESENTATIONS
  • 8. PLANNING A PRESENTATION IDENTIFY YOUR AUDIENCE IMPERATIVES OF PLANNING FACTS STYLE PACE TONE TACTICS TIMING FORMULATE YOUR OBJECTIVE STATEMENT OF PURPOSE SIMPLE, CONCISE AND UNAMBIGUOUS FOCUS IS THE KEY
  • 9. THE STRUCTURE THE OVERVIEW THE LEAD THE THESIS STATEMENT THE INTERNAL STRUCTURE THE END STRUCTURE
  • 10. THIRTEEN STEPS TO ORGANISED PRESENTATIONS  STEP 1 THINK ABOUT THE AUDIENCE  STEP2 DETERMINE THE PURPOSE  STEP 3 LIST THE DETAILS  STEP 4 GROUP THE DETAILS  STEP 5 ORDER THE DETAILS  STEP 6 NAME THE TOPICS  STEP 7 SEQUENCE THE TOPICS  STEP 8 WRITE THESIS STATEMENT  STEP 9 WRITE THE LEAD & END STRUCTURES  STEP 10 PLAN THE PARAGRAPHS, TOPIC SENTENCES (Transitions & Reminders)  STEP 11 WRITE THE PIECE  STEP 12 PLAN THE VISUALS  STEP 13 PRACTICE, TAPE, EDIT
  • 11. THE BEGINNING • THE FIVE MAIN ELEMENTS ARE Get their attention Establish a theme Present a structure Create a rapport Enunciate administrative details
  • 12. THE ENDING • Summary of the main points • Conclusions & recommendation • Finish with a flourish
  • 13. VISUAL AIDS • Reinforcement of the verbal message: OHP SLIDE SHOW VIDEO PRESENTATION ROLE PLAY
  • 14. PART III: PREPARING YOURSELF • BELIEVING IN YOUR SELF • ANALYZING APPEARANCE • ENHANCING BODY IMAGE • IMPROVING YOUR VOICE • ELIMINATING TENSION
  • 15. PART IV: DELIVERING A PRESENTATION • CONTROLLING NERVES • SPEAKING CONFIDENTLY • CLOSING EFFECTIVELY
  • 16. PART V: HANDLING AN AUDIENCE • JUDGING THE MOOD • DEALING WITH QUESTIONS • COPING WITH HOSTILITY
  • 17. • OTHER POINTS: • judging The Mood • Dealing with questions • Types of questions to be expected from audience • Handling unanswerable questions • Keeping on track
  • 18. DEALING WITH QUESTIONS • Prepare well. • Appear confident. • Stay in control. • Handling questioners. • Analyzing questions. • Gaining time. • Dealing with hidden agenda. • Being honest with the audience.
  • 19. DEALING WITH QUESTIONS • PRACTICAL TIPS – Practise answering impromptu questions. – Remain calm whatever the tone of the questioners. – Encourage shy or nervous questioners. – Divert hostile questions back to the questioner or the audience. – Address answers to the whole audience. – Win over the audience with your knowledge. – Take care not to patronize your audience. – Prepare one or two lengthy answers in advance.
  • 20. TYPES OF QUESTION TO EXPECT FROM AN AUDIENCE •THE SUMMARY QUESTION: “What you seem to be saying is… am I right ?” –THIS IS AN EFFORT TO RECAP ON PROCEEDINGS. •THE STRAIGHT QUESTION : “Can You Tell Me About the Services You Offer in Brazil?” – THIS IS A DIRECT APPEAL FOR INFORMATION. •THE ME AND MINE QUESTION : “When my mother tried, she found the opposite. How do you explain that?” – PERSONAL EXPERIENCE IS USED TO MAKE A POINT.
  • 21. RESPONDING TO UNANSWERABLE QUESTIONS •There are a number of standard replies you can use in response to difficult questions. • If you do not know an answer, try to offer a satisfactory reply to show you have not ignored the question. • If a questioner persists, throw the question open to the audience.
  • 22. COPING WITH HOSTILITY • PRACTICAL TIPS – Remember the hostility is at your opinion not you. – Avoid prolonged eye contact. – Back your facts with evidence. – Don’t lose your temper but assert your authority. – Try to find some common ground with the audience. – Give questioner other sources of information. – Wait for a question even if none are forthcoming. – Be honest with your audience. – Stay relaxed but alert and enjoy your presentation.
  • 23. KEEPING ON TRACK This illustration shows two possible courses of a presentation – a negative and a positive outcome . Despite a strong start, there may be hecklers and mishaps. This could cause a presentation to end in chaos. To stay on course, stay calm, deal with mishaps as they occur and move on with composure and aplomb. Hold the audience’s interest and you can make a success of any situation Respond well to questions from audience Conclude with clear summary Illuminate points with interesting example Sum up main points so far Pause to take a drink of water and renew eye contact since this can change the course of events Tell a joke at your own expense Presentation degenerates Into chaos Hecklers shout “rubbish” Drop notes on floor Start off strongly KEEPING ON TRACK
  • 24. DEALING WITH MEDIA • If you have to speak at a public meeting or represent your organization at a press conference, it is important to :- Handle the media confidently. Always answer queries calmly,politely and intelligently. Be careful not to let journalists put words into your mouth.